Drayton Croft Bewertungen 

I have purchased three new bikes from DC and every experience has been spot on I cannot fault them a great company to deal with

Very knowledgeable Dealers nothing sugared on my px just a genuine fair offer.
I Bought a BMW k1200s with incredible history and wow that bike rides like new.... I could see the checks were 100% too the book with all necessary bolted torqued up to manual standards.
I Buy around 6 bikes yearly no more K&H motorcycles or other clown shows..... Sticking with the best now thank you Richard and Team 100% CLASS

Had my 7500 mile service today on my Ninja 1100 SXSE, and found them to be knowledgeable, professional, courteous and pleasant to deal with.
I had a couple of questions regarding the bike which are being dealt with under warranty - I couldn't be happier!

My zx4rr had it's first service at Drayton Croft yesterday. Very friendly staff, free coffee and biscuits in the waiting area, and loads of bikes to look at. Will return. Thanks

I have purchased bikes from Drayton Croft in the past. However, my recent experience has been extremely disappointing.
I own a ZX-6R that was purchased from another dealer. A safety recall was issued on 14/07/2025, and because the original dealer was further away, I booked the bike into Drayton Croft in Hinckley.
When I collected the bike, I noticed that the lower fairing was not fitted correctly and was clearly misaligned. I politely asked for this to be corrected. Although the technician made some adjustments, the fairing was still not properly aligned. It was slightly better, so I accepted the bike and corrected the issue myself at home.
Fast forward to 11/12/2025, when another recall was issued for the same issue. I contacted Drayton Croft to book the bike in and was told that the person responsible for bookings was on holiday and that I would be contacted on their return.
A few days later, I received a call informing me that they would not book my bike in because I had complained previously about the fairing not being fitted correctly.
I was completely shocked. Firstly, this is a safety recall. Secondly, raising a genuine concern about poor workmanship should not result in a customer being refused service. It appears that instead of addressing the issue, Drayton Croft simply chooses not to deal with customers who question their work.
They are meant to follow manufacturer work element sheets and process sheets, and based on my experience, this is clearly not happening.
I will never use Drayton Croft again. Even if they were the last Kawasaki dealer available, I would rather change brand than give them my business. Judging by other reviews, I am clearly not alone.
Please read the reviews and consider yourself warned.

I experienced some problems with my recent purchase, which were in no way the fault of Drayton Croft. After a few initial misunderstandings, the team handled my concerns with genuine sensitivity and professionalism.

Thanks to their efforts, I’m now extremely happy with the outcome and can confidently say I’ll be a loyal customer, using Drayton Croft as my go-to place for anything motorbike-related.

A special mention to Will, who dealt with me with calmness and respect, and a massive shout out to Ben, who took the lead in resolving my concerns quickly and to my complete satisfaction.

If you’re looking for a small, friendly, family-run business that truly cares about customer satisfaction, I highly recommend giving Drayton Croft a try!

Great friendly sale staff, not at all pushy and down to earth, couldn't be more helpful. Ollie we great to deal with.

I waited a while to post this as wanted to get an idea for the after sales support. Brilliant from start to finish. Purchased a brand new RK V125C and was impressed by the teams knowledge and professionalism. They serviced the bike, got it road ready, delivered it along with my gear. They had some great options, like their ‘Starter Pack’, which is a great idea for anyone on a budget or short of time. I’m due my first service and they have been really accommodating and responsive. I’m already looking forward to my next bike and Drayton will definitely be my first stop. Thank You to all at Drayton Croft Motorcycles!

Had my triumph mot,d a week ago, unfortunately it failed as the rear break spring was missing as it has rear sets on. I was then told they didn’t know how to fix it and I would have to take it home to fix it, but assured me that I had ten days to get it sorted. I have gone back to ask to bring it in for them to check the spring and that everything was ok, but now was told as I took it off the premises I would have to have a re test at £29.
These so called policies are complete rubbish, as with the rest of the reviews it seems I,m not alone, shame as I have a number of bikes now that all will need mot,s but will look elsewhere.they are unprofessional rip off merchants! Will not use them ever again

Booked my Himalayan in for its First Service, all seemed to have gone ok, once i got the bike home i gave it the once over and noticed straight away that the Tappet covers were dusty and had not been removed so the valve adjustment which is important on First service had not been done.
i called next morning and eventually i was told there had been an error on the job sheets issued and thats why it was missed ?
they offered to have the bike back again but i declined having done the valves myself, i just wanted the first service entered on to the system.
they have offered me £30.00 reduction which they say is the price of a Tappet adjustment. I reckon they would charge me 3 x that amount.
I like the Bike but i feel let down by the Dealer.

Liars, liars, liars, they lie like little children. Service without any experience, the only experience they have is to cheat customers. If you don't want any problems after buying a motorcycle, I recommend another shop with normal people. 🔔ends.

I purchased my Kawasaki from them new in 2017.
Despite the dealership being a 100 mile round trip I have returned every year for my annual service because they really are a first class dealership!
One minor warranty issue dealt with very professionally in the first 3 years.

Purchased a limited edition Royal Enfield 120th edition Continental GT. Inspected the bike before deliver and paid in full. Was assured it would be cleaned before delivery. Guess what, it wasn’t and still waiting for my call from the manager! Also had parts missing, was assured they would contact RE to confirm. Well must be a long phone call as it’s been almost a month! Shocking level of service. I will vote with my feed and never deal with them again. Trust me guys there are other ( much more professional) dealers out there

As like many I don’t like to give bad reviews to local business so I have held off for so long but having read other reviews I think it’s fair to do so. I brought a Yamaha M T 01 from them, overall the bike is great. When brought it they said they would service it ? I asked do they replace plugs and filter as well as oil? “We check them and replace if required? I believe the oil was changed, but I service my one bikes and decided to check plugs and filter? Surprise ! The air filter was very dirty and full of flies? The plugs are difficult to get at on the MT 01 so was not surprised to see the state of the plugs when removed them? They had not been checked. Be very careful about what you are told. I have given them two stars because some of the team are really helpful, I did ask at point of sale, you do have the Red key as well, reply “ what does the Red key do?” Ask ask and then get things in writing

today had my 1st service done at Drayton Croft motorcycles of Hinckley Leicestershire. very pleased with the service . mechanics and service staff 100%. many thanks. also i noticed the very well stocked showroom of new Royal Enfield bikes. well worth a visit if you are thinking of a new or used bike.

I wanted a Royal Enfield and Drayton Croft is my nearest dealer. They would not take my Moto Guzzi in Part Ex, slagging it off. No dealer will take that off you, they said. So I went to Cooperb Motorcycles instead where they gave me a good part ex and I bought the Interceptor. After a while there was a small fault with it and the breakdown van as instructed by Royal Enfield took it to Drayton Croft, the nearest dealer. I got an abusive shouty call from Drayton Croft asking why I had sent it there when I hadn't bought it from them. I said it was Royal Enfield who told the breakdown van to take it to Drayton Croft, not me. He continued shouting at me and said the bike is on the forecourt with the keys in it and anyone who wants to can take it. He refused to do any work on it. When I told Cooperb about Drayton Croft they said they have heard this kind of report about Drayton Croft many times. Cooperb immediately went and collected it in their van and told me that all Royal Enfield dealers sign an agreement before becoming franchised, that they will work on any Royal Enfield bike within the warranty period.
Since then I have had excellent service from Cooperb. Although they are out in the countryside, they are well worth seeking out. Please do go to them for all your motorcycling needs, and ride as fast as you can PAST Drayton Croft, only slowing down to spit on them.

I purchased my brand new royal enfield from Drayton croft motorcycles
Overall love the bike
However today I called the shop about my battery it's flat and my bike was purchased new in June
I was told no can replace
This is unacceptable to me
The man said its a consumable!! I have ridden bikes from the age of 16 I'm now 67 he told me how it should be
A new battery is going to cost 45 pounds
Is this even fair

"DO NOT GO NEAR" I put a holding deposit only yesterday was looking to.go ahead on a zx10r after less than 24 hours having not signed anything or received any goods I changed my mind and asked for a refund I had not even sent my drivers licence to them and had only discussed in principle yesterday relieving the emails only today I decided not to proceed .
The owner no less 'Richard' point blank refused and turned completely aggressive and threatening with me in my 20+ years of riding bikes have never faced such hostility from anyone before ever.
I am well within my rights to ask for my refund as promised and the threatening behaviour I have now faced has shocked me.
I hope they change their minds as is my right and will refund me my deposit which they have to.
In these times with things as tough as they are these are the last people you want to buy a motorcycle from.
I expect.my refund in full and will get it back for sure as is not legal what they have done but still no one should be spoken to in this manner and can only hope they come to.their senses.
Do not hand over any money under any condition as you won't see it again.

I don't like to give negative feedback about businesses however after my recent experience with the owner of Drayton Croft Motorcycles Ltd in Hinckley, I believe that it's important to warn people about my experience!

I had negotiated a price on a 2017 Kawasaki Z1000SX with a salesman called Ben who I could not fault on his customer service or knowledge.

Several days into discussions and negotiations, I called the dealer and someone with the name of Richard answered who stated 'I don't work in sales but will help you as Ben is busy'... turned out that Richard was one of the owners.

Despite me saying to Richard that I would prefer to speak to Ben, Richard insisted that I spoke to him as Ben would be busy for a long time.

I informed Richard that I had negotiated a price on a motorcycle with Ben and wished to place a deposit down. Richard immediately became defensive and stated 'We don't normally give discounts so your lucky'.

I laughed and thought this was his sense of humour. I then confirmed the price which had been agreed with Ben including a service and Richard stated 'That's not right' and increased the price by £300. Richard also stated 'It's a cheap bike so we won't service it and Kawasaki's service schedule is only a guide'.

Richard continued to be very defensive and kept stating 'Ben would not have given you that deal, we have enough customers to sell this bike to without discounting it'.

Despite me having the figures written down and asking countless times to speak to Ben who I had been negotiating with, Richard refused to put me through to him.

I expressed my dissatisfaction to Richard in how I was being treated as a customer and Richard laughed and said 'Well let's leave it there then, we don't discount bikes here and are very busy'.

I would never expect this level of poor customer service from a main Kawasaki dealership and do not believe that Richard is representing the brand in a good light. It was immediately apparent that Richard was not happy by the amount that Ben had reduced the motorcycle and made a very poor and frankly embarasing attempt to backtrack on price and deny the offer negotiated.

Stating that a motorcycle will not be serviced to Kawasaki's reccomendstions because it is 'a cheap bike' is appalling. £8000 for a motorcycle which is over 3 years old is in my view not a cheap bike and to stated that Kawasaki's servicing schedule is 'only a guide' as a main dealership is setting a very dangerous precedence.

Not what I expect from a Kawasaki main dealer!

I bought a used fazer 1000 of them. Described as perfect and recently serviced and mot by them. Paid top money for what was supposed to be a good one. On the ride home and up onto the first dual carriageway about 2 miles from the shop, opened it up and no power at all. I pulled up at the first service area and called them. The owner firstly said I had no idea what I was talking about, me who has owned over fifty bikes in my 35 years of riding. Then he changed tact and told me I bought it as a trade sale? What ever that is? Then I asked to return the bike straight to them for my money back, he got aggressive and refused. I was going to return it to them to fix, but after talking to my local mechanic Pgb of high wycombe, he knew exactly what the problem was. Turned out to be a seized exup valve, simple repair for him. He inspected the bike as well and found seized rear brake calliper, defective front tyre. After spending £200 on fixing it, I have not got the attachment you get when you love a ride. So I am not going to keep it. Drayton Croft want your money, that’s it. They have no care for you, your safety, your peace of mind, or after sales care. It’s your money, please spend it somewhere else for your own good. Dealers like this should not be involved in motorbikes, after all it’s your life not theirs.