Dope Neons Bewertungen 172

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Ordered Xmas gift on the 7th of Dec - checked delivery time and it would be here before Xmas. Tracking seemed to work up until the 20th of December. Edit: they did respond via email and trust pilot... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been scammed on a small scale by on line retailers before but this company is 100% legit. Their customer service was superior to most and the product came exactly as designed. Additionally, our d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dope Neons is a wonderful site to get exactly what you want! The customer service is awesome and their response time is immediate. I had a terrible time keeping from getting myself something, when I w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thrilled with my purchase although it came late for Christmas present for hubbie due to pandemic. Quality first class looks much more expensive than it was Service excellent when I emailed to fin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schildergeschäft
  2. Beleuchtungsgeschäft

Über Dope Neons

Vom Unternehmen geschrieben

With a dedicated team of graphic designers and skilled craftsmen we create unique and innovative artwork to illuminate your space with ambience and energy. By pouring our love for art and design into each piece that we design we create stunning products that our customers will love.

Customer Service
United Kingdom, United States & Philippines
Contact: customerservice@dopeneons.com

Product Issues & Support
United Kingdom, United States & Philippines
Contact: support@dopeneons.com

Graphic Design
United Kingdom & Netherlands
Contact: customdesigns@dopeneons.com

Production & Development
United Kingdom, China & Netherlands
Contact: Production@dopeneons.com

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

172 Bewertungen

5 Sterne
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1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 4 von 5 Sternen

Nice sign

Disappointed that I never recieved the orders before xmas. As they were presents. I ordered on the 16th November but the parcel never arrived, parcel was lost in transit, customer service have sent replacements, they should arrive by the 2nd january so hopefully all will be ok

31. Dezember 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Al

Thank you for sharing your feedback. I sincerely apologise for the inconvenience caused by the loss of your original parcel during transit. While such instances are uncommon, they can unfortunately occur occasionally.

Our dedicated customer support team is actively assisting you in coordinating the replacement of your sign. Should you have any further questions or concerns, please feel free to contact my team directly at heretohelp@dopeneons.com.

Kind regards

Ashley
Here To Help Team

Bewertet mit 1 von 5 Sternen

I ordered a light as a Christmas…

I ordered a light as a Christmas present for a family member on the 13th of December. I was advised it will take around 7 days to be delivered and to my surprise the delivery never showed up. I had no update regrading my delivery, I then tried to contact dope neons directly for an update and I was advised that it would take 48 hours for someone to get back to me and yet again, No email, no update no nothing. It is now Christmas Eve and this was meant to be a special present for a family member and I am still sat here now not having a clue what’s happening.

24. Dezember 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Carly

I'm sorry to hear that your sign did not arrive in a timeframe that you were expecting. Please kindly be advised that our standard lead time is 7-14 days for the delivery of a custom, made to order sign.

If you have any questions or concerns then please do not hesitate to reach me directly at heretohelp@dopeneons.com and I will be more than happy to look into this for you.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Quality service and product

Great service and excellent quality product for a good price. Would definitely buy from again and recommend 👍

21. Dezember 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Chris

Thank you for taking the time to leave a review of your recent experience. We look forward to seeing you again soon.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

My Gin Corner

The sign arrived this week and was better than expected. Love the colour and it's definitely the finishing touch to my Gin collection. The only thing that was a slight negative was the delivery time. But as I wasn't in a rush. Would definitely recommend to friends .

14. Dezember 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Nathalie

Thank you for sharing your 5 star review and for recommending us to friends.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Great Led sign purchased from this…

Great Led sign purchased from this company... very easy process, i uploaded my logo to them and they confirmed and processed my order very quickly. Excellent customer service and communication throughout.
The sign was delivered without any problems and far quicker than i expected. Im really happy with it and will probably purchase more. If you want your own logo etched into a top quality sign then look no further. Very bright leds that have various dimmable settings. I have recommended dope neons to all my friends and that is something i usually don't do likely. I cannot recommend dope neons enough to anybody wanting a sign made up.

1. Oktober 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Lee

Thank you for the great review, we're delighted that you're happy with your recent experience.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company. The sign was perfectly made in an extremely timely fashion. Not only would I recommend this company, I gave already to several friends and family.

21. Juli 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Kate

Thank you for sharing your review and for recommending us to others, it's wonderful to read your comments.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

I needed some flash.

I needed some flash for a first year DJ. I had a DJ battle that I was entering within two weeks. I hit up Dope Neons and made a sign online that said "Now Spinning DJ4Q"
It was shipped within two weeks.
The sign gave me swag that other Dj's were asking "Where did you get your sign."
My blue LED sign lights up my booth on gigs an is like a magnet for new customers. I dont do a gig without it. Itd also a great photo backdrop. Shipping is fast and the quality of the sign was perfect. Thanks for the swag!

29. Mai 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Quinton

Thank you for taking the time to share such a positive review. It sounds like your new DJ sign has gone down a storm at your gigs!

Kind regards

Ashley
Here To Help Team

Bewertet mit 1 von 5 Sternen

Disappointed!

Disappointed!

order #28485

I ordered a "Two Tone Framed" sign from the website. The frame shown in all the pictures on the website is dark.

However what was delivered is a very pale beech wood frame. Not what I was offered by the website, not what I ordered, not what I want.

I emailed Customer Service on 26th April. Rose was helpful and polite, but then there was a delay on their side.

Eventually DopeNeon said their formal position is that the pictures on the website clearly show pale frames. Check it out for yourselves. They do not show pale frames. So, I disagree entirely.

Unfortunately, despite asking about returning the item, no progress is being made to resolve the issue. It is now 13th May. DopeNeons insist that the frames on their website are pale (they aren't).

Delivery and information supplied about progress was fine.

So, overall below average. 1 out of 5 stars, 1 for the service, 0 for their refusal to accept their misleading pictures on their website, 0 for the product.

14. Mai 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Peter

Thanks for getting in touch, I'm sorry to hear that you're not happy. We’re genuinely committed to providing great service and would like to understand what has happened.

So we can take a look into this please email us your contact details to heretohelp@dopeneons.com

Hope to speak soon.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Amazing!

Fantastic!
Brilliant sign, exactly what I wanted! Expectations didn’t disappoint.
Good communication.
About 2 weeks for delivery.
Will definitely be a returning customer!

16. Februar 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Marie

Thank you for sharing your 5 star review, it's brilliant to see how pleased you are with your new sign.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

I was somewhat skeptical of buying from…

I was somewhat skeptical of buying from Youtube, since I had purchased other items and was disappointed by not receiving the items. I went ahead and purchased a sign for my DJ business. I was surprised by the wonderful fast service and quality of my sign. Not only that, they kept in constant contact with me, up until I received my well-packed sign. I was truly amazed by the whole process. Thank you Dope Neons for the great customer service you have rendered. This is a trusted company and I hope others will be confident in doing business with them.
Jerry Knox.

15. April 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Jerry

Thank you for sharing a review of your experience, I'm delighted that you were amazed by the whole process. I have passed your comments on to our customer service team. We hope to see you again in the future.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

The sign looks great

The sign looks great, it arrived without delay and we’re really happy with it.

16. April 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Steve

Thank you for leaving a review of your recent purchase, we're glad you're happy with your new sign.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

The signs are very high quality and the…

The signs are very high quality and the lighting is very bright and shipping is pretty fast even to switzerland

18. März 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Annina

Thank you for your feedback, we really appreciate it.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Great neon fantastic customer service

Great neon fantastic customer service. Can't believe how much light it gives off! Just what we needed for our vinyl room.

8. Dezember 2022
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Hayley

Thank you for the wonderful review, I'm delighted you found our customer service fantastic, I have passed your feedback onto the team.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Very fast reply to my needs and very…

Very fast reply to my needs and very good quality of ordered Items.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Jean

Thank you for your review, we really appreciate you taking the time to share your 5* experience.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Looking for neon sign? Look no further

Ordering was so straightforward and easy, excellent communication throughout ordering/delivery process and surprised at how quickly items arrived - especially in run up to Christmas. Signs look amazing

24. Januar 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Angela

Thank you for your review, we're so thrilled to hear that you received such excellent service. I have passed this feedback onto the whole team.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Lovely sign for our garage bar

Lovely sign for our garage bar. Great Xmas present and got in sale too! Delivered in expected timescale. Well packaged and company easy to communicate with.
Great addition for our big opening and colours look fab.
Would use company again.

18. Januar 2023
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi

Thank you for sharing your recent experience, it's such valuable feedback to hear that you found each step of the way so seamless.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Amazing product and fast delivery

Absolutely over the moon with the gaming sign I ordered on the 30th November 2022. It was a Xmas present for my nephew and I was a bit concerned it wouldn't arrive on time due to the postal strikes in the UK. It arrived 2 weeks before Xmas and it looks great by my nephews gaming station. He loves it. I would definitely order again.

30. November 2022
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Staci

Thank you for taking the time to leave us a review. We're thrilled that your nephew loves his new gaming sign! We look forward to seeing you again soon.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

Love our sign

Ordering was easy. Shipping was quick and reasonably priced especially since it was coming all the way to New Zealand. The sign looks great in our garage bar.
Very happy with my experience.

29. November 2022
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Ami

Thank you for the great review, we're delighted that you're happy with your recent experience.

Kind regards

Ashley
Here To Help Team

Bewertet mit 5 von 5 Sternen

SIMPLY AWESOME 😛🥰😝

WOW ma nouvelle enseigne de DJ est arrivée avec mon nom personnel. ÉCOEURANT 😎

12. Dezember 2022
Bewertung ohne vorherige Einladung
Dope Neons-Logo

Antwort von Dope Neons

Hi Hugo

Thank you for sharing a review of your recent order with Dope Neons, we really appreciate it.

Kind regards

Steven
Here To Help Team

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