The form I needed was easily identifiable from the choices available. It coached me through the form clarifying what would help to make it less ambiguous so the agent acting in my behalf could be conf... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did what I needed then emailed them to cancel account just because it's only something I needed for one thing and probably would never use again cause it's not something I usually need but they emaile... Mehr ansehen
Unternehmen hat geantwortet
Same as all the other one star reviews: You purchase a document for $1.99 and they do sign you up for a subscription of $39.99. My credit company alerted me so it is a well known unrecognized charge b... Mehr ansehen
Unternehmen hat geantwortet
I’m not sure how this service got started, but the people that I dealt with to have it removed from my credit card were just like the best!!!! instant responses, professional service
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Documentify is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialize in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the United States, including business, real estate, personal, and employment documents. These include bill of sale, purchase agreements, LLC operating agreements, non-disclosure agreements (NDAs), lease agreements, lease termination agreements, eviction notices, rent increase notices, quitclaim deeds, power of attorney, last will and testament, living wills, revocable living trusts, prenuptial agreements, resignation letters, recommendation letters, employment contracts, employment offer letters, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customize their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the United States can trust.
Kontaktinformationen
Vereinigte Staaten
- documentify.com
4,4
Hervorragend
71 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Website used by scammers to steal from me
Someone stole my credit card and used it for this website and they continue to charge my card, despite not having my authorization at any time. I contacted my credit card company about the fraudulent charges, and somehow Documentify was able to charge my replacement credit card before I even activated it. I cannot believe how scammy and unsafe this website must be for people legitimately trying to use them.
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi K ,
We're very sorry to hear about this situation. Please know that we’ve already contacted you at support@documentify.com to look into this matter and help resolve it as quickly as possible.
We're committed to ensuring your concerns are addressed — we’re just waiting to hear back from you so we can assist further.
Warm regards,
Ernesto
Documentify Support Team
I signed up just for the trial just to…
I signed up just for the trial just to print a bill of sale.
I forgot to cancel and got charged for a full subscription. I reached out to see if I could get a refund, as I did not use the service and wasn't planning on repeated future use. The service appears handy, if you need that type of thing often. The customer service agent through text was helpful and refunded my account
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Sheila,
Thanks so much for sharing your experience! We're glad you found the service useful for your needs, even if it was just for a quick document. It’s great to hear our team was able to assist you promptly and get things resolved.
If you ever need to create another document in the future, we’ll be here to help!
Warm regards,
Ernesto
Documentify Support Team
Persistent communication
Update: Bank representative was able to confirm a refund in process even though it has visually disappeared in the online portal. She also verified that currently there is no additional charge. I am updating this review for the current standing.
July 18
Update. I had to wait for a day for my bank to verify activity. At this point, what has occured so far is, I was charged a membership fee. Asked for a refund because of an ER visit and missed the trial membership. They didnt respond. After submitting a review I was contacted and asked if I would update my review if they gave me a refund. I agreed. Shortly after the fraud dept called and said they tried to charge me again. There was a credit as well. So it appeared i was charged again and then refunded. I explained to the bank what happened, and the wanted to monitor my account. Now I wake up this morning and was notified that they have now removed the credit. I have sent an email to documentify to update them.
Update.. after submitting a 5.star review, i was.contacted by my banks fraud dept. They were trying to charge another $39.99.
Customer service was kind and prompt to address my issue. 5 stars.
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Misti,
Thank you so much for your kind words! We're really glad to hear that our customer service was helpful and prompt in resolving your issue. Your 5-star feedback truly means a lot to us.
If there's anything else you ever need, we're always here to help!
Warm regards,
Ernesto
Documentify Support Team
Good customer service!
Good customer service!! Very considerate
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Tzoyben,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I needed a rental contract
I needed a rental contract. The one designed for my request was perfect for my needs. It saved me a lot of writing! I was charged $39.99 after the trial but that’s what they said would happen. I’ll have to use the service more to create more documents.
23. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Don,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I needed a specific document that was…
I needed a specific document that was legitimate and delivered to me quickly. Documentify delivered both. I love this service and will recommend it to all my business associates.
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Christale,
Thank you so much for your kind words! We're thrilled to hear that you found the document you needed and that our service delivered quickly and reliably. It means a lot to us that you’d recommend Documentify to your business associates — we truly appreciate your support!
If you ever need anything else, we’re here to help.
Warm regards,
Ernesto
Documentify Support Team
Sneaky hidden subscription service.
I have the same situation as everyone else, thought I was printing one page for $1.99 and got charged $39.99 later. Like anyone would actually need to subscribe. Very deceptive company. I don't know where it said anything about a subscription, but I guess it was hidden somewhere.
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hello,
I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.com , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.
Additionally, if you would like to contact us directly here is our email address: support@documentify.com. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.
Best regards,
Ernesto
Documentify Customer Support
I printed one legal form for $1.99
I printed one legal form for $1.99. One week later, I was charged $39.99. This was clearly fraudulent. I would not recommend anyone else use this company.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hello,
I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.com , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.
Additionally, if you would like to contact us directly here is our email address: support@documentify.com. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.
Best regards,
Ernesto
Documentify Customer Support
Same as above drafted 39.99 without…
Same as below drafted 39.99 without permission, don't use these guys it's a scam.
28. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hello,
I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.com , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.
Additionally, if you would like to contact us directly here is our email address: support@documentify.com. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.
Best regards,
Ernesto
Documentify Customer Support
I used the service one time and paid…
I used the service one time and paid the $1.99. I then was charged $39.99 per month for three months. I immediately asked for a refund for all those months. Too many companies hope you won't notice the ongoing charges. I hope this company will do the right thing.
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hello,
I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.com , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.
Additionally, if you would like to contact us directly here is our email address: support@documentify.com. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.
Best regards,
Ernesto
Documentify Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.