The form I needed was easily identifiable from the choices available. It coached me through the form clarifying what would help to make it less ambiguous so the agent acting in my behalf could be conf... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did what I needed then emailed them to cancel account just because it's only something I needed for one thing and probably would never use again cause it's not something I usually need but they emaile... Mehr ansehen
Unternehmen hat geantwortet
Same as all the other one star reviews: You purchase a document for $1.99 and they do sign you up for a subscription of $39.99. My credit company alerted me so it is a well known unrecognized charge b... Mehr ansehen
Unternehmen hat geantwortet
I’m not sure how this service got started, but the people that I dealt with to have it removed from my credit card were just like the best!!!! instant responses, professional service
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Documentify is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialize in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the United States, including business, real estate, personal, and employment documents. These include bill of sale, purchase agreements, LLC operating agreements, non-disclosure agreements (NDAs), lease agreements, lease termination agreements, eviction notices, rent increase notices, quitclaim deeds, power of attorney, last will and testament, living wills, revocable living trusts, prenuptial agreements, resignation letters, recommendation letters, employment contracts, employment offer letters, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customize their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the United States can trust.
Kontaktinformationen
Vereinigte Staaten
- documentify.com
4,4
Hervorragend
71 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service
Customer service is at the core of this review. Prompt response to my request and opportunities offered to ensure a positive relationship.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Joy,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing prompt support and ensuring our customers have a positive experience is always our priority.
If you ever need further assistance, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
I had an issue that I contacted…
I had an issue that I contacted Documentify. Mr. Padilla was very responsive in solving the problem efficiently and expeditionary.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Philip,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. At Documentify, we always aim to provide fast and reliable support.
If you ever need any further help, we’re always here for you.
Warm regards,
Ernesto
Documentify Support Team
Documentify is fast and accurate.
Documentify was fast and accurate. I was able to download, print, and sign a document in a small amount of time. Documentify is inexpensive and offers a trial for new customers.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Ginger,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
They trick you into paying 2 dollars…
They trick you into paying 2 dollars for a document and then charge you 40 for a subscription without you knowing ahead
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Fernando,
We’re very sorry to hear about your experience. We always aim to be clear and transparent with our pricing, and we never want any customer to feel misled.
If you were charged and didn’t intend to keep a subscription, please contact us at support@documentify.com
so we can review your case and help you right away. We’re here to assist and always do our best to resolve any issue quickly and fairly.
Warm regards,
Ernesto
Documentify Support Team
Fabulous experience with the website…
Fabulous experience with the website and customer service! Amazing company!
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Mandy,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
"as is" car sale document
I searched for a document related to vehicle sale, found this site, web site led me a document I needed, "as is" car sale document, filled it out, printed it and that's it. Will use them again when needed
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Elizabeth,
Thank you for sharing your experience! We’re glad to hear that you found the process smooth and the document helpful. We look forward to assisting you again whenever you need us.
Warm regards,
Ernesto
Documentify Support Team
Easy to use and very good product
Easy to use and very good product. Excellent customer service handles all questions!
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Glen,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I use this service to update my resume
I use this service to update my resume. Great service. I just need the subscription short term. Ernesto assisted me with canceling my subscription. Very nice, prompt and professional.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Miko,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Documentify was super simple and quick…
Documentify was super simple and quick to use in a pinch when I needed a fast document created. On top of the services being affordable the customer service is top notch. I had an issue with my card being charged incorrectly & Ernesto Padilla with customer service was QUICK to fix the issue and help me out. I’m impressed all around and will be using this company in the future.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Katherine
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
I used their service to get a power of attorney form.
I had used their service to get documents when my mother passed. I later cancelled the subscription. Ernesto helped with the canceling of service as well as helping to refund my money that following month. I later seen monies were coming out of my account and I thought he did not cancel the service. However, the service had been canceled and Ernesto was very professional in assisting me in finding out what/who it was. I am thankful for his kind and patient assistance.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Regina,
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you with patience and professionalism. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
Helpful software and support was easy…
Helpful software and support was easy to deal with
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Meredith,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Could be good!
If 0 were possible, that would be my score… at this time
Do not use Documentify--they rob you!
I purchased a single document and have been trying to stop recurring $39.99 charges for over 3 months. I even had bank stop it but they decided to go through my “wallet” and $39.99 was taken again after trying to stop!
I got no response from customer service. The link to cancel doesn’t work as it will not send email responses… and the chat ‘bot’ also leads nowhere. A real scam!!! Yes I need such forms time to time, maybe once a year or so, but can’t trust the ‘cancel anytime’ verbiage at all.
Dates charged after attempting to stop; 7/18/2025 & 8/18/2025; tried to again 9:/18/2025 but bank stopped then went around and charged again today 9/23/2025 thru my ‘wallet’!
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi CT,
We’re truly sorry to hear about your experience and the frustration this has caused. Please know that Documentify is not a scam — our terms, including the 7-day trial and monthly renewal, are clearly outlined on our pricing page.
That said, your feedback is very important to us and we want to make things right. We kindly ask you to contact us directly at support@documentify.com
with your email address, so we can immediately review your account, ensure your subscription is canceled, and resolve any billing concerns.
Your satisfaction is important to us, and we’re committed to helping you.
Warm regards,
Ernesto
Documentify Support Team
Terrific Customer Service
I was able to create the document we needed. Ernesto in customer service helped me with a refund to my account connected to canceling my sub. Ernesto was very responsive and handled my request quickly and within an hour. Thank you so much! I will absolutely use documentify when needed in the future.
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Mack,
Thank you so much for your kind words! We’re glad to hear that our team was able to assist you quickly and that you were able to create the document you needed. We look forward to supporting you again whenever you need us!
Warm regards,
Ernesto
Documentify Support Team
Customer service is absolutely…
Customer service is absolutely magnificent! They reimbursed me the monthly subscription after explaining to them that I was unaware I was signing up for a subscription. Truly wonderful company to refund me the money after understanding it was an honest mistake. I will definitely come back whenever I am in need of another document!
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Ashley,
Thank you so much for your kind words! We’re truly happy to know you had a great experience with our customer service team. We always aim to make things as smooth and helpful as possible for our customers, and it’s wonderful to hear your feedback. We’ll be glad to assist you again whenever you need another document!
Warm regards,
Ernesto
Documentify Support Team
They will ROB you!
Don't use Documentify--they will rob you!
I purchased a $2 document and have been trying to stop recurring $40 charges for 2 months. I'm about to cancel my credit card. You will get no response from customer service. The link to cancel will not send an email response from the company. Their chat bot also leads nowhere. A real scam!!!
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi J,
We’re sorry to hear about your frustration. Please note that we did respond to your requests and your subscription has already been canceled, so you won’t see any further charges. It’s possible our replies went to your spam or junk folder — please double-check for emails from support@documentify.com
.
We always aim to assist our customers promptly, and we’re here if you still need help.
Warm regards,
Ernesto
Documentify Support Team
The website was extremely easy to use
The website was extremely easy to use. I was able to quickly get two documents I needed, filled out the required information, and downloaded the completed docs with everything needed for the notary. It took the “scary” out of legal documents.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Brenda,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Cancel
I am trying to cancel for last 3 months but can't get any response from customer service.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi there,
I can confirm that your subscription has already been canceled.
Our records show that we have attempted to contact you at support@documentify.com to confirm the cancellation but we didn't receive a response. Could you please check your spam or junk folder?
Warm regards,
Ernesto
Documentify Support Team
I appreciated the help.
I appreciated the help creating a professional reference letter. Great experience.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Amy,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Fantastic Support & Service
I initially was using their services for one document that I needed to convert for my 81 year old Father In Law. He is applying for Senior Housing, and some of the documents needed to be converted. My interactions with everyone for help, including Ernesto Padilla were incredibly detailed and ensured I understood all that is available with Documentify. I have since used their services multiple times, and truly grateful. Anything to make life easier is a win for me.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Dennis,
Thank you so much for your thoughtful words. We’re truly happy to know that we’ve been able to make things easier for you and your father-in-law during this important process.
It’s always our goal to provide clear guidance and ensure you get the most out of Documentify. We’re grateful for your trust, and we’re glad to hear you’ve been able to benefit from our services multiple times.
Anything that makes life easier is a win for us too!
Warm regards,
Ernesto
Documentify Support Team
Quick prompt response and corrected…
Quick prompt response and corrected actions
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Documentify
Hi Mary,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.