DLG Newbury I can only describe as great! From the moment car is collected for repair, you are kept informed of the progress throughout. Top Marks. Special thanks to Steve Bevan who delivered my car... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
DLG Newbury I can only describe as great! From the moment car is collected for repair, you are kept informed of the progress throughout. Top Marks. Special thanks to Steve Bevan who delivered my car... Mehr ansehen
Unternehmen hat geantwortet
Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Mehr ansehen
Unternehmen hat geantwortet
One mistake let it all down The bodywork repair finish was great Pick up and drop off was great Speed of repair as great But they failed to properly put the interior door panel or the window sea... Mehr ansehen
Unternehmen hat geantwortet
Staff were extremely supportive from the outset, Helped me navigate the process and held my hand every step of the way. In particular Gorgia stood out for her wonderful customer service. Georgi... Mehr ansehen
Unternehmen hat geantwortet
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
Westmoreland Road, BR1 1DP, Bromley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was kept informed about everything that was happening & the repair was fixed quickly

Antwort von DLG Auto Services
First class efficiency & repair including collection & return to my home. Regular updates throughout. Car fully valeted on return. Most professional service I've experienced in many years. Thank you.

Antwort von DLG Auto Services
Brilliant service and Communication. Fetched car and delivered courtesy car . All done in a week . Repairs fantastic . Would highly recommend !

Antwort von DLG Auto Services
Did a good job on my old car. Since having it back there was a sllght leak in the boot when it rained but with no rain since I am not sure how much a problem this is.
Very helpful staff.

Antwort von DLG Auto Services
Excellant service picked my car up from my place of work kept me informed on the repairs and when my car would be ready completed all work to a very high professional standard and delivered my car back on the date they promised outstanding company

Antwort von DLG Auto Services
The only positive was that they contacted me and informed me the part was still unavailable.
The negative was that after four months, my car was delivered dirty inside and out. The fuel gauge was so red it was painful to look at, wondering where almost 20 liters of fuel had gone, if I'd make it to the gas station in time, and the car was covered in scratches.
After a brief intervention and heated discussion, I received a £50 refund for fuel and a wash, and the mechanic came and fixed all the scratches.
I will definitely never return to this garage again. Learn from the best in the business – Master Cars (Birstall) Limited is a place I recommend without hesitation.

Antwort von DLG Auto Services
Took too long to pick car up and too long to fix it. It was returned with faults that they have refused to fix fobbing me off with it's an existing fault. So now I've got to pay someone else to do the work

Antwort von DLG Auto Services
DLG had my BMW for body work repair after a lovely deer decided to say hello.
From start to end, they were fabulous.
The pick up guy was fab, even noticed work needing doing that I hadn’t spotted but he made sure he came back from securing on his truck to tell me!
Customer service was excellent; They went through every step clearly on what I was to expect.
They kept me updated on what was happening and the time frame it would be done in.
I was surprised when they told me I was getting it back early.
When I got my car back, it looked brand new again; they even hoovered the inside! A job well done!!!

Antwort von DLG Auto Services
I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !

Antwort von DLG Auto Services

Antwort von DLG Auto Services
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair. Excellent job on the repair itself, and even gave the car a deep clean inside and out. Would definately recommend and use again.

Antwort von DLG Auto Services
Will never put my car into this repair shop again. Had new scratches on my car, stains on the drivers seat, two different coloured head lights fitted and when it returned to sort it out, they refused to take ownership. Stay clear of this company, they will bump you off

Antwort von DLG Auto Services
A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did.
I was kept informed of progress throughout.
Car was returned in immaculate condition (it had been valeted inside and out) and returned in better condition then it went in!!
I can thoroughly recommend DLG autos Middlewich.

Antwort von DLG Auto Services
Excellent from start to finish. Communication, professionalism and respectful. Great service

Antwort von DLG Auto Services

Antwort von DLG Auto Services
The staff I met and spoke with by phone were all helpful and pleasant. The work done was to the highest standard, though I'm glad I wasn't paying the bill.

Antwort von DLG Auto Services
Great commuication, contacted when vehicle was going to be collected and also delivery of a brand new courtesy car, return exactly the same car delivered back informed of date and time , repair to car was excellent 5 year warranty on repairs, could not fault personnel approach with everything concerned , would recommend the garage to anyone

Antwort von DLG Auto Services
My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it in the carpark. Another 2 weeks later they took the car away and gave me a non like for like replacement as apparently they don't have to honour that if they mess up the repair. I finally got my car back and its ok and I cant be bothered to complain any more but its not great.

Antwort von DLG Auto Services
Had an accident with my car and DLG Auto services repaired my car through the insurance. They did a great job on my car quick turn around when I got it back the car looked great.

Antwort von DLG Auto Services
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.