Thank you to the Letting agency on the return of my rental flat after a recent bereavement, house move and then end of tenancy. Professional, friendly, in regular contact and supportive staff. Specia... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Thank you to the Letting agency on the return of my rental flat after a recent bereavement, house move and then end of tenancy. Professional, friendly, in regular contact and supportive staff. Specia... Mehr ansehen
Unternehmen hat geantwortet
We had a wonderful experience with Chris from DJ Alexander. He helped us find our dream home within one day from viewing to acceptance. We explained that we had very little time to find a place as I w... Mehr ansehen
Unternehmen hat geantwortet
Takes ages for repairs. We made a report about our door being broken and nothing was done for over a month, when the handle eventually fell off, meaning we couldn’t shut the door without being locked... Mehr ansehen
Unternehmen hat geantwortet
Cameron Lindsay was great to deal with. From the time a friend viewed the flat on our behalf to his email to us to begin the application process was a matter of a couple of hours. And he was back in t... Mehr ansehen
Unternehmen hat geantwortet
We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
1 Wemyss Placre, EH3 6DH, Edinburgh, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Emma supported us greatly while looking for a flat to rent in Edinburgh.
She was extremely professional, punctual and supportive
Dora Alves was so helpful giving professional advice and explaining everything i need to know regarding my apartment and the area. Her good listening skills enhance the conversation and provide solutions to my concern.
Stephen Allan in Byers Road couldn’t have been more helpful for me organising keys, sorting out logistics with other contractors and making sure my job was as easy as possible to organise, he’s always polite, professional and has a nice demeanor
Caroline Connelly provided an amazing service, showing me everything I needed to know and ensuring I was happy and satisfied with the property. The move in was smooth and welcoming thanks to her!
Outstanding service from D.J. Alexander – a highly professional and genuinely supportive team
I would like to give my highest commendation to the team at D.J. Alexander Sales and Lettings in Sunnyside, Edinburgh for the excellent service and support provided throughout the tenancy and, in particular, during the end-of-tenancy process.
A special mention must go to Beth McNamara, End of Tenancy Property Manager, who handled matters with exceptional professionalism, fairness and understanding. Beth took the time to listen, considered the circumstances carefully and communicated clearly throughout. Her calm and balanced approach helped ensure that the end of the tenancy was managed smoothly, efficiently and without unnecessary stress.
I would also like to recognise Johan Ross, Senior Property Manager, who was equally professional, approachable and fair. Johan listened carefully, understood the issues involved and dealt with matters in a sensible and constructive way. It was very reassuring to deal with people who combine strong professional standards with genuine empathy and common sense.
Throughout the tenancy, Phoebe Conod, Emma Fairgrieve and Harrison Reeves also provided excellent support. Whenever maintenance or repairs were required, matters were handled efficiently and without fuss. Communication was clear, issues were followed through and the necessary work was organised with minimal disruption. From a landlord's perspective, that reliability and attention to detail is extremely valuable.
What has impressed me most about the D.J. Alexander team is the consistent sense of professionalism, fairness, responsiveness, integrity, respect and customer focus. They listen, communicate well, take ownership of issues and work towards practical solutions rather than simply processing matters mechanically.
Good property management depends on trust, communication and the ability to deal fairly with both landlords and tenants, and this team demonstrated those qualities throughout.
Beth, Johan, Phoebe, Emma and Harrison are all a real credit to D.J. Alexander. I would have no hesitation in recommending the Sunnyside team and would be very happy to deal with them again in the future.
Five stars and thoroughly deserved.

Antwort von DJ Alexander
Thank you to the Letting agency on the return of my rental flat after a recent bereavement, house move and then end of tenancy.
Professional, friendly, in regular contact and supportive staff. Special thanks to Shannon Patrick and Niamh from both the Edinburgh and Dundee offices.

Antwort von DJ Alexander
Excellent end of tenancy service by Shannon Patrick. Patient with me when I had a lot of other distractions!

Antwort von DJ Alexander
Overall experience was very smooth. Kelsey helped us from the first initial viewing to responding to emails quickly regarding any questions we had!

Antwort von DJ Alexander
Thank you Shannon & Rory for all your help and I have submitted a review.
Greatly appreciated.
David Izatt (18/4 Duff St)

Antwort von DJ Alexander
Connor Quinn was really helpful and polite! Answered any questions, was friendly to deal with and also explained the next steps for after the visit which was super clear.

Antwort von DJ Alexander
Very organised, slick systems, user friendly, helpful and responsive staff, well-resourced team, productive, professional, did their due-diligence, and supportive of my needs. Gorgeous property above all :-)

Antwort von DJ Alexander
Had a quick inspection of a flat. Connor Quinn was nice and helpful. Great service and fast pace.

Antwort von DJ Alexander
Sana Bilal conducted the viewing properly and answered to all my queries in a very supportive and professional manner.

Antwort von DJ Alexander
The entire team is professional and kind. Highly Recomended.

Antwort von DJ Alexander
Gill Annand has been absolutely amazing. We felt welcomed from the first moment we had a viewing. The process has been smooth and easy, and any queries we had were responded to quickly and brilliantly!

Antwort von DJ Alexander
Shannon Patrick helped me greatly itemising and working through a lot of maintenance and decorating issues at the end of a long tenant lease. Shannon was patient working through the list with me asking questions to see what was a must & what was more optional given there were significant costs involved. He also compiled a list of items that were tenant responsibility like garden & house cleaning issues.

Antwort von DJ Alexander
Renting out my flat through DJ Alexander is a very stress free experience. They take care of all issues from securing new tenants to the maintenance of the property and advising onrefurbishment when necessary. All of this is done in full consultation with myself whaich makes the whole process much easier. Recently they have managed the changeover of tenants, and Shannon Patrick, the End of Tenancy Property Manager, has organised this very efficiently and kept me up to date at all times. I am very happy with the servise provided by all the staff at DJ Alexamder.

Antwort von DJ Alexander
We had a wonderful experience with Chris from DJ Alexander. He helped us find our dream home within one day from viewing to acceptance. We explained that we had very little time to find a place as I was due to start a job in Glasgow later this month. Chris made a really stressful time for us a smooth and easy one. He was super friendly and very enthusiastic abut the property whilst being knowledgeable about the property, area and landlord. We truly cannot thank him enough. We are very impressed and highly reccomend both Chris and DJ Alexander.

Antwort von DJ Alexander
Thankyou very much Emma Fairgrieve for the efficient and professional service you have delivered with the works to my property. A first class job.
Paul Kerr
Landlord

Antwort von DJ Alexander
I dealt with Gill Annand at dj Alexander Aberdeen, for my viewing she was absolutely great. I was coming from Glasgow, my trains were delayed and cancelled. She went out her way to come back to the flat I was viewing as I had missed the appointment. I highly recommend Gill she is fabulous

Antwort von DJ Alexander
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