Ordering school uniform.. any parent’s worst nightmare! I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been r... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We’ve used Direct Clothing for several years now without fault. Orders are always prompt, accurate and excellent quality. On this most recent order, there was a small mixup, they were super helpful a... Mehr ansehen
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disappointed that new style swimming costume (lined, closed back) is not stocked in local uniform shop in all sizes (because old stock has to be sold first) nor can it be ordered
Unternehmen hat geantwortet
Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Kontaktinformationen
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Vereinigtes Königreich
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Hervorragend
651 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Quality of clothing is not up to…
Quality of clothing is not up to scratch and my comments were not taken seriously
20. März 2026
Antwort von Directclothing
Hi Amy,
We regret that the clothing quality was not satisfactory, and your comments weren't taken seriously. We'll address this with the shop to improve our service. Thank you.
Kind Regards,
Direct Clothing
Very good quality clothing
Very good quality clothing, very helpful when I was looking for delivery details and over all very good experience
11. März 2026
Antwort von Directclothing
Hi Samantha,
We're happy to hear that you are happy with garment quality and service.
Thank you for your positive feedback; we appreciate it.
No significant issue
No significant issue, however I would have preferred to have been informed that my order was going to be split over two deliveries.
17. März 2026
Antwort von Directclothing
Hi Tony,
We appreciate you taking the time to share your feedback.
We're happy to hear that we were able to accommodate your order and provide great customer service.
Antwort von Directclothing
Anon,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was friendly and responsive to your needs.
Kind Regards,
Direct Clothing
Lottery sizing and slow delivery, Customer service who don't like facts
Took a month to deliver despite being in stock at the time of order.
UPDATE: Despite company comment below - order placed 27 Feb and not available to collect until Weds 19th March.
2ND UPDATE - Screenshot of delivery tracking app gives delivery date to the school of 19th March. There is no shop and I'd checked with the School Reception (who take deliveries) before then to confirm not delivered.
Yet again sizing appears to be a lottery. 3rd order - sizing appears to bear no relation to the stated measures nor does this order appear to be consistent with previous ones.
UPDATE - Spoken to the team and there is a 2" tolerance allowed either way - so nearly 10% on a 24" waist skirt. Hence the lottery comment.
Rating lowered because the Company doesn't appear to like facts.
2. März 2026
Antwort von Directclothing
Hi James
Thank you for your feedback.
We are sorry you feel it took so long for you to receive your order. However I can see that you order was placed 27th February and ready to be collected from the school shop on the 4th March. This would have been stated at checkout. We can confirm that the item arrived with the school on the said date. Anything outside of this would have been down to the school.
As for the sizing of the garment one of our team will be making contact to look into this further.
Kind Regards
Leanne
Direct Clothing
Brilliant being able to get uniform…
Brilliant being able to get uniform whenever you need it from the school.
3. März 2026
Antwort von Directclothing
Hi Sian,
We're happy to hear that you find it brilliant to access the uniform from the school whenever needed.
Thank you for your positive feedback; we appreciate it!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi,
We are so glad you received excellent service!
Thank you for your positive feedback; we appreciate you taking the time to share.
Kind Regards,
Leanne
Direct Clothing
Antwort von Directclothing
Hi Jackie,
We're happy to hear that you had a fantastic delivery experience with our company.
Thank you for your positive feedback; we appreciate it.
Kind Regards,
Leanne
Direct Clothing
Antwort von Directclothing
Hi Oyintola,
We appreciate your feedback.
We will look into this as we try our very best to keep shipping more affordable for our customers.
Kind Regards,
Leanne
Direct Clothing
Very accommodating in getting my order…
Very accommodating in getting my order completed despite missing the deadline.
Went above and beyond.
Great customer service from the team via phone and email.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Gurjeet,
We appreciate you taking the time to share your feedback.
We're happy to hear that we were able to accommodate your order and provide great customer service. It's wonderful that our team exceeded your expectations.
Kind Regards,
Direct Clothing
Available very quickly
Available very quickly for collection from the school office.
Shorts good quality.
25. Februar 2026
Antwort von Directclothing
Hi Elizabeth,
We're happy to hear that the shorts are of good quality and that collection from the school office was quick.
Thank you for your positive feedback!
Kind Regards,
Leanne
Direct Clothing
Excellent customer service
Excellent customer service, they reply very quickly to their emails and provide help. thank you
25. Februar 2026
Antwort von Directclothing
Hi Mrs leila kasraie,
We're happy to hear that you received excellent customer service!
We appreciate your positive feedback and are glad we could provide prompt and helpful support.
Kind Regards,
Leanne
Direct Clothing
Zdenka Blackwell is super efficient and…
Zdenka Blackwell is super efficient and brilliant! Thank you so much
11. Februar 2026
Antwort von Directclothing
Hi Philly Bond,
We are happy to hear that you had such a positive experience!
We appreciate you taking the time to leave us this wonderful feedback; it means a lot to us.
Kind Regards,
Direct Clothing
Delivered with in a longer period than…
Delivered with in a longer period than I expected
19. Februar 2026
Antwort von Directclothing
Hi Eleanor, I can see that this was a shipment to school.
For future reference orders are delivered to school every Wednesday so orders need to place on Sunday before midnight to avoid delays.
Shona and Alice are amazing
Shona and Alice are amazing, very helpful and professional!
9. Februar 2026
Antwort von Directclothing
Hi Clive,
We're happy to hear that you had such a positive experience!
We appreciate your kind words and are grateful for your recognition of our team's efforts.
Kind Regards,
Leanne
Direct Clothing
My purchases were delivered in a timely…
My purchases were delivered in a timely manor. My grandson didn't say anything about the purchases in a negative way.
9. Februar 2026
Antwort von Directclothing
Hi Delores,
We're happy to hear that your purchases were delivered promptly! It's great to know your grandson didn't express any dissatisfaction with them.
Thank you for your positive feedback.
Kind Regards,
Leanne
Direct Clothing
Antwort von Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Antwort von Directclothing
Hi Sushma
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Kind regards
Direct Clothing Team
Antwort von Directclothing
Hi Jackie ,
We're happy to hear that you had such a positive experience with our customer service and products.
Thank you for your high praise and valuable feedback!
Kind Regards,
Direct Clothing
Very good service!
27. Januar 2026
Antwort von Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
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