Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Mehr ansehen
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Mehr ansehen
Unternehmen hat geantwortet
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Online-Marktplatz
- Anbieter von Haushaltsgeräteteilen
- Fachhandel für Arbeitsplatten
- Haushaltswaren-Großhändler
- Fachhandel für Küchenbedarf
Vom Unternehmen geschrieben
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Kontaktinformationen
1 Birmingham Road, B71 4JH, West Bromwich, Vereinigtes Königreich
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Everything was broken/opened
Everything was broken/opened. Just a lot of cr*p tbh. Tried emailing and calling them for a refund and they hung up on me and never replied to my email. Do not purchase from them!!

Antwort von Direct2Publik - Home & Garden
No communication when i try to phone…
No communication when i try to phone them they dont respond some of their phone numbers are not recognised i have been waiting now for three days for my item to arrive and still waiting ( order number 50129098 item number 61631808) certainly not impressed with this company .

Antwort von Direct2Publik - Home & Garden
Good scooter 🛵 for the value thank you…
Good scooter 🛵 for the value thank you local to us and easily accessible

Antwort von Direct2Publik - Home & Garden
Delivery was quick and I was very…
Delivery was quick and I was very impressed by the product

Antwort von Direct2Publik - Home & Garden
I have ordered Dashcam
I have ordered Dashcam. Arrived early but faulty and not brand new it’s been used before has scratches z front and back. Which is very disappointing never had that bad experience before still waiting for problem to be resolved. Got email will get back to you in 24hrs I hope I will have my money back.

Antwort von Direct2Publik - Home & Garden
Disappointing, avoid
Paid extra for next day delivery, first they emailed to say it m was dispatched, then they emailed saying slight delays, only to completly stop responding via email. Then item turns up a week later. The item itself is very poor quality l, I haven't used it nor do I intend to. Avoid at all cost

Antwort von Direct2Publik - Home & Garden

Antwort von Direct2Publik - Home & Garden
Unfortunately my items were out of…
Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

Antwort von Direct2Publik - Home & Garden
The company itself was great…
The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

Antwort von Direct2Publik - Home & Garden
LIsts Items for Sale that they don't…
Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

Antwort von Direct2Publik - Home & Garden
They are brilliant
They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

Antwort von Direct2Publik - Home & Garden
Absolutely love the ottoman
Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

Antwort von Direct2Publik - Home & Garden
Item still not delivered after a week
Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.
Perhaps direct2public should consider a different delivery service to Evri.

Antwort von Direct2Publik - Home & Garden
Late arriving
My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

Antwort von Direct2Publik - Home & Garden
10 days overdue item
I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

Antwort von Direct2Publik - Home & Garden
Poor delivery service
Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

Antwort von Direct2Publik - Home & Garden
The product I purchased is unavailable…
The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

Antwort von Direct2Publik - Home & Garden
Poor customer service
Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

Antwort von Direct2Publik - Home & Garden
A box full of tat I would not purchase…
A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

Antwort von Direct2Publik - Home & Garden
Used dangerous drill , instead of new
Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

Antwort von Direct2Publik - Home & Garden
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







