Design My Case Bewertungen 

686
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Easy online experience, arrived a day ahead of schedule, and the toughness of the case seems to be of a good quality. The print came out a little darker than I would have hoped, though I had pri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I have bought a customised honor 200 lite case recently. It's very good and excellent quality but 5 days in with the case and it's already the back print of the case is lifting up out of the sealed ca... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Vom Unternehmen geschrieben

At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

686 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 28 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(686)

131 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very Satisfied.

I have used this company before, and then, as now, I have been very pleased with their service and product. I would very much recommend.

20. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good service

Very good service, and a very reasonable price.
I found the website easy to navigate and the whole process of picking a photo was seamless,
My phone case arrived within the timescale quoted and it was very well packaged.
All in all, I am very pleased with the end result and wouldn’t hesitate in recommending Design My Case.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good choice of layouts

I was impressed by the amount of choice for layouts. The process of building the image I wanted was fairly easy, although I did have a few issues editing saved projects but that’s probably just me not being that tech savvy. The finished product arrived quickly and I love it.

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very easy website

Very easy website, extremely quick being made & delivery & the case is perfect. This is my second order due to a new phone & and I’ll definitely use again in the future!

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had a personalised image printed on the…

Had a personalised image printed on the back of my daughter's phone case. It came out perfectly and the case fit her phone perfectly also.

I highly recommend Design My Case.

31. Mai 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Barry,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

Second time I have used this company

Second time I have used this company. Great cases and printing, arrives quickly. Wish they did more makes and sizes so that I could order one for my partners mobile.

8. Mai 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Dina,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

Very impressed with professionalism

Very impressed with professionalism, efficiency and quality of the product. Have recommended them. There are many competing companies. Prices are reasonable. Excellent quality. I am very happy with the product. Also easy to use the website to design.

28. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Lee,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

The quality was top notch and the…

The quality was top notch and the design on the case is really really good high quality definition I would highly rate them and recommend them to other people

20. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Alex,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

Perfect custom case

Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom made design printed really well on the back. Crazy good value for money!

13. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Mat,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

I was so happy with my cases

I was so happy with my cases, people have commented on them and they arrived within a couple of days. Will definitely order more.

27. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Bayley,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

Excellent love it

Excellent love it. Strong quality & great graphics 👌

27. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Tommy,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 5 von 5 Sternen

Amazing quality

Amazing quality. Fast delivery. Just perfect!

25. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Ella,

Thank you so much for taking the time to leave us a review!

We're delighted to hear you had a great experience. Your support genuinely means a lot to our small UK team, and we're so pleased we could create something you love.

We really appreciate your kind words and hope to welcome you back again soon.

DMC Team

Bewertet mit 1 von 5 Sternen

Ordered paid never delivered

Ordered paid, no item ever sent for delivery. No customer service, phone line dead, online message dead no replies to emails.

26. Juni 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Christopher,

We're sorry that your order was delayed.

As soon as we became aware of the issue, we reached out to you directly and arranged a full refund, which has now been processed.

We'd also like to clarify that while our telephone line is currently unavailable, this is clearly stated on our Contact Us page, where we also provide several alternative ways to get in touch, including email, live chat and our contact form. We actively monitor these channels and do our best to respond as quickly as possible.

We appreciate your feedback and apologise again that your experience didn't reflect the standard of service we strive to provide.

Thanks
DMC team

Bewertet mit 1 von 5 Sternen

AVOID

AVOID - absolute scammers. Ordered a case from them. Received an email that I would I’d be notified when it out for shipping but usually takes 1-3 business days to print and dispatch. Order the case on the 27/5/26 still haven’t received it. Have spoken with their online bot several times they have said email this address which I have on 3 separate occasions and had no response at all. The bot then said they would escalate it twice and still nothing. I’m going to have to claim this payment back through my bank. Absolutely disgraceful company. If I could give 0 stars I would. Im assuming all these good reviews are completely fake.

27. Mai 2026
Bewertung ohne vorherige Einladung
Design My Case-Logo

Antwort von Design My Case

Hi Becca,

We're sorry to read your review, as this isn't the experience we aim to provide.

After thoroughly checking our records, we've been unable to locate an order matching the information available. We also reached out privately to request a few details so we could investigate properly, but unfortunately we haven't received a response.

If this review relates to an order placed with us, we'd genuinely welcome the opportunity to resolve it. Simply reply with your order number, the email address used at checkout, or the name on the order, and we'll investigate it as a priority.

For transparency, we'd also like to reassure anyone reading this that we have been unable to verify the order referred to in this review. We value all genuine customer feedback and are always happy to investigate concerns when we're given enough information to identify an order.

We're still here to help and hope to hear from you soon.

DMC Team

Bewertet mit 2 von 5 Sternen

Customer Service Does Not Respond

I received a case on the 20th of April from Design My Case, which I noticed had several printing defects on it. I reached out the same day to their customer service email, which responded after several follow-up emails were sent. My email was apparently forwarded to management for review on the 30th of April.

After some more follow-ups, on the 13th of May, a customer support manager said that they had escalated it "to ensure an immediate response and resolution".

Almost a month on, after several more follow-ups, I have not received that response, let alone a resolution. I'm doubtful at this point if I even will.

Annoyingly, I have used cases from Design My Case before, and they've been a high quality (hence the two star review, rather than one) - this is the first time I've had such an issue. At this point, however, it looks like I'm stuck with a faulty case, since their customer support has ignored a month and a half's worth of emails. In the future, I'll most likely consider alternative stores in order to avoid the risk of having to deal with customer support.

20. April 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr