Fantastic product. It worked like magic on my Krups coffee machine much better flow now. I also used a packet in our old electric kettle. We always had difficulty in reading the water level through a... Mehr ansehen
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Das sagen Bewerter
Not much you can say about buying a replacement water filter for a Krups bean to cup coffee machine except that to replace one you have to buy one! These are not inexpensive items so that it helps to... Mehr ansehen
Good price and has the branded goods at a price where you don't feel you have to but generic copies. I ordered before 4 pm NB I didn't open an account, so i guess that's why i didn't get a confirmati... Mehr ansehen
I had an issue where my package didn't arrive. I called up and the Leona said to give it one more day and if it still didn't arrive they would arrange for another to be sent. It turned out to be an is... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are the experts in coffee machine descalers, cleaning tablets & water filters
Kontaktinformationen
International House, 101 King's Cross Road, WC1X 9LP, London, Vereinigtes Königreich
- +44 020 33223391
- cs@descaler.co.uk
- descaler.co.uk
Das haben sich andere Leute angesehen
Fast delivery
Fast delivery, excellent communication, genuine part delivered, fair price. Everything an online sale should be.
8. Februar 2023
Bewertung ohne vorherige Einladung
Highly recommended
Cheap, reasonable prices for coffee accessories.
Very polite and helpful communication.
Wouldn’t hesitate to recommend.
4. Februar 2022
Bewertung ohne vorherige Einladung
Friendly service - excellent products
This company makes buying coffee machine care products a pleasure - it feels personal - and the service is outstanding. Their products help me to maintain our elderly Saeco machine and I wouldn't buy anywhere else!
30. Oktober 2021
Bewertung ohne vorherige Einladung
Sparkling bright
Works really well and keeps my coffee machine sparkling bright
18. Oktober 2021
Bewertung ohne vorherige Einladung
Descaler UK is my go-to place for…
Descaler UK is my go-to place for descaler for my coffee machine. The Eccellente descaler is based on lactic acid and helps to keep the 13-year-old Gaggia Classic going. Delivery is quick, the goods are always well packed and price not too bad, especially with discount vouchers for further orders and occasional special offers.
17. Oktober 2021
Bewertung ohne vorherige Einladung
Excellent service and very fast…
Excellent service and very fast delivery. Love it!😊
16. Oktober 2021
Bewertung ohne vorherige Einladung
Brilliant service and decent prices for…
Brilliant service and decent prices for quality products
16. Oktober 2021
Bewertung ohne vorherige Einladung
Ordered Claroswiss received compatible
Bought claroswiss filter that was actually a compatible and not original one when it arrived. Description on the website appears to be deliberately misleading.
16. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Descaler.co.uk
1-11-2021
Sorry to hear this. We thought this was clear enough on the website but will take a closer look at it!
Good company to use
Good price good delivery. Have used previously and will in future
16. Oktober 2021
Bewertung ohne vorherige Einladung
promised so much, delivered NOTHING after a month
Ordered 3 bottles of descaler 31st January.
2nd feb received email saying problems with customs, (this is 4 weeks after the rules changed incidentally) but was expected by the end of the week.
8th Feb, not received but expected yet again, within a week.
chased order on 16th feb, incredibly told they had received some descaler, but mysteriously not enough to send me any - I only wanted 3 bottles so presume they hadnt ordered enough to fulfil any orders. Foolishly said i would wait as assured order would be with me before the end of the month.
Received another email today 24th February promising delivery of 1 whole bottle by the end of the month, and remaining 2 bottles in March......maybe..
AVOID this company at all costs, only too happy to take your money, drop ship and keep you waiting and waiting, spinning story after story
24. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Descaler.co.uk
25-2-2021___
You are absolutely right! It's very disappointing that we still could not fulfil your complete order. Since brexit it's really hard to get our products form mainland Europe through customs to the UK. The Gaggia descaler comes from Italy. We only received a small part and therefor decided better to split orders so customers will get one bottle in case you need descaling urgently. The other bottles will follow next month. We do not dropship, we have our own warehouse in Northampton.
Good price and selecetion. Delivers on time. Great
Good price and has the branded goods at a price where you don't feel you have to but generic copies. I ordered before 4 pm NB I didn't open an account, so i guess that's why i didn't get a confirmation e-mail etc but, as the goods arrived next day I can't complain!
19. März 2020
Bewertung ohne vorherige Einladung
Your order # is 9700084088
Placed my third order. There are small clitches on their order history page, but otherwise ordering and fulfillment works fine.
28. Oktober 2019
Bewertung ohne vorherige Einladung
Brilliant prices and I have always…
Brilliant prices and I have always received my order the next day. Thoroughly recommend them.
5. März 2018
Bewertung ohne vorherige Einladung
Terrible Service
Spoke to the company on their advise only ordered the filters for my coffee machine which were wrong. Sent them back in original packing which they confirmed receipt and mentioned they would refund the full amount including the postage but have been waiting for a refund for over 2 weeks now . Its become our duty now to chase them and each time they say it would be done today or this week but nothing till now.
Terrible service. Would never order again from them or recommend them to anyone.
6. Februar 2018
Bewertung ohne vorherige Einladung
Antwort von Descaler.co.uk
Hi Vibha,
Sorry to hear this. You are right that this took too long. I just check the process and see we received the return on Jan 26. The refund has been completed today. Sorry for the inconvenience.
Best wishes,
Dirk
Finance.
Excellent service
Excellent service! Thank you very much!
30. Dezember 2017
Bewertung ohne vorherige Einladung
Great Products and Service, plus Reasonable Prices
The coffee machine descaler and water softener products I ordered were exactly as expected and delivered the next day. The prices were reasonable too.
This is now my go-to website for all my descaling needs.
19. Oktober 2017
Bewertung ohne vorherige Einladung
I'm was first time buyer the item was …
I'm was first time buyer the item was good packaging arrived before it's time
17. Oktober 2017
Bewertung ohne vorherige Einladung
Poor
Poor, very poor
ordered on wednesday just a minute after 16:00hrs, of course didn't get it the next day. But also not the following day or the one after, Then it was weekend. Enquired on Monday when I was told they had some supply problems with one of the items I had ordered but were expecting stock later that day. Was further told that I should have received an email regarding this. However the item would be shipped that day and I would receive it the following day (Tuesday) Received the alleged email late Monday night, AFTER my telephone enquiry.
Today is wednesday (8 days later) still nothing ....
Awful company ...
13. September 2017
Bewertung ohne vorherige Einladung
Antwort von Descaler.co.uk
14-09-2017
I'm so sorry to hear this. Somehow everything went wrong. Is there a way we can make it up to you?
Please let us know.
Kind regards,
Lianne
Head of CS
Thank you very much for your usual …
Thank you very much for your usual prompt attention.
Everything received safely.
20. Juni 2017
Bewertung ohne vorherige Einladung
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