Paperstone Bewertungen 5.185

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant. Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of fai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Their delivery of products was prompt, and any problems I had eg wrong drawer set and then damaged drawer carcass were dealt with efficiently and again promptly. Wonderful company.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had to replace and old, ageing and peeling office chair for a newly furnished and decorated office/man cave and started looking for something a bit different. After a lot of searching one chair caught... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bürobedarf
  2. Reinigungsmittelanbieter
  3. Bürobedarfsgeschäft
  4. Büromöbelhändler
  5. Schreibwarengeschäft
  6. Toneranbieter

Über Paperstone

Vom Unternehmen geschrieben

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Vom Unternehmen geschrieben

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

5185 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Avoid this company

Avoid this company
Bought a bulk order from this company and half of it came through Amazon, in brown paper, with the Amazon receipt. Absolute ripoff

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant

Brilliant.

Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of failed collections that wasn’t really their fault and partly due to my relocation.

27. März 2026
Bewertung ohne vorherige Einladung
Paperstone-Logo

Antwort von Paperstone

It looks like we got there in the end! We hope you're loving your new furniture ✨

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

Good value & service.

Good value for money & product arrived less than 24 hours after ordering it even at standard delivery rates.

16. April 2026
Bewertung ohne vorherige Einladung
Paperstone-Logo

Antwort von Paperstone

We love it when things go smoothly 🤗

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service. Great value. I will be back for repeat orders.

16. April 2026
Paperstone-Logo

Antwort von Paperstone

That's the best news we could hear - thanks Trevor 🥰

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

Their delivery of products was prompt

Their delivery of products was prompt, and any problems I had eg wrong drawer set and then damaged drawer carcass were dealt with efficiently and again promptly.
Wonderful company.

15. April 2026
Paperstone-Logo

Antwort von Paperstone

Sometimes seeing how a company deals with issues is the best eye-opener. Thanks for giving us a chance to solve the issue and show that we truly care 🩷

Kelly - Customer Service Team

Bewertet mit 1 von 5 Sternen

Arrived in bad condition

I gave one star, not because of the items I purchased, but to make you aware of the delivery, which was not good. My items were in a fairly large white bag which was rolled up and handed to me like that. If you look at the photo you will see it seems ok but when I unrolled the bag it was so dirty and had several dirty boot footprints on it. It looked like someone had been stepping in a puddle the stomped all over my parcel. The bag was also kind of roughed up. Not a nice way to receive a parcel. I needed to wash my hands before I opened my items. Not really happy. One good thing was the speed of delivery from time of purchase.

10. April 2026
Paperstone-Logo

Antwort von Paperstone

We're so sorry to hear about the condition your parcel arrived in. Dirt and footprints are definitely not things we'd expect to see on our parcels!

We've sent you an email about this, and hopefully we can make it up to you.

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

Very impressed with the service

Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was really refreshing to see. Connie was a great help as well; it’s clear that attention to detail is a big focus at Paperstone. I’ll definitely be ordering again. Thank you, Connie and the team at Paperstone.

10. April 2026
Bewertung ohne vorherige Einladung
Paperstone-Logo

Antwort von Paperstone

Thanks Calum - Connie will be delighted to hear this 😊

It's customers like you that keep us doing what we're doing ⭐

Kelly - Customer Service Team

Bewertet mit 4 von 5 Sternen

Delay in delivery other wise would have…

Delay in delivery other wise would have given 5 stars for price and quality
Dave

8. April 2026
Paperstone-Logo

Antwort von Paperstone

Sorry that there was an issue with the stock of the item. We're glad we got it sorted it in the end, and hopefully we'll get that 5th star from you next time ⭐

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

Ordering was easy

Ordering was easy. Price was ok. Delivery was excellent. I'd recommend Paperstone. Thanks for the great service.

8. April 2026
Paperstone-Logo

Antwort von Paperstone

Thanks for the high praise 😊

Kelly - Customer Service Team

Bewertet mit 5 von 5 Sternen

I received my order very quickly and…

I received my order very quickly and everything was handled most efficiently. The rubber bands are great and I spoke to one of your stuff about an associated matter, she was able to resolve everything very quickly and without any fuss. Thank you very much.

24. März 2026
Paperstone-Logo

Antwort von Paperstone

It's great to hear we could help getting you exactly what you need. Thank you for taking the time to let us know💖

Bewertet mit 5 von 5 Sternen

Lovely chair!!

Had to replace and old, ageing and peeling office chair for a newly furnished and decorated office/man cave and started looking for something a bit different. After a lot of searching one chair caught my eye, but way more than I was looking to pay (£400+). I then searched for this chair in particular and found it at a better price at Paperstone, so thought I would treat myself. The next day delivery was perfect, ordered Wednesday evening, dispatched Thursday, and arrived safely Friday lunchtime. Easy build and a lovely looking chair, wouldn’t hesitate to use this company again!!

27. März 2026
Bewertung ohne vorherige Einladung
Paperstone-Logo

Antwort von Paperstone

Thank you for your great feedback! We’re glad you found the perfect chair. Enjoy your new setup and you know where to come if you need any other products for your upgraded office😎

Bewertet mit 5 von 5 Sternen

Very good

Impressed by the price, efficiency, communication regarding keeping me informed at each part of the process and delivery. Thank you

25. März 2026
Bewertung ohne vorherige Einladung
Paperstone-Logo

Antwort von Paperstone

We're pleased to hear how impressed you are. We know communication is key to great service😀

Bewertet mit 5 von 5 Sternen

Very speedy delivery and goods in…

Very speedy delivery and goods in excellent condition

25. März 2026
Paperstone-Logo

Antwort von Paperstone

Thanks Anne, that's great to hear. And if you need any tea to go with those biscuits, you know where to find us 😉

Kelly - Customer Service Team

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