Wanted to drill out lock as FIRST option
This company has a similar name to other companies - the website is delta-locksmiths.co.uk - check it. My 90 year old mother left her key indoors in her house in Braintree. I googled locksmith Braintree and this company appeared at the top as a sponsored search result. He quoted me £45 over the phone for a ‘simple job’. He arrived within the hour and glanced briefly at the door before looking around the house for open windows etc. when there were none, he said to me that he would need to drill out the lock and that would cost £180 - and that the lock would be destroyed. I expressed disbelief that this was necessary. In response to my resistance, and ONLY AT THIS POINT did he ask whether the door was double locked. I said I didn’t know, my mother said no. He said ‘this is important’. I repeated that it wasn’t. Then he retrieved his inflatable air wedge from his car and attended at last to the door. He opened it very quickly. Then he billed my mother for the £45 quoted, plus an unquoted £65 call out fee, plus VAT = £132. Cheaper than his original plan of £180 + £65 + VAT + the cost of a new lock etc. AVOID.