speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a single door and cancelled my order within 15 minutes because of lack of information on door sizes. I Emailed text and chat box cancellations within the 24 hour period but they class a ful... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant quality doors, so good we ordered another one. So we’ve had 2 altogether on separate occasions. Very professional and communicative throughout the whole process - great value for... Mehr ansehen
Unternehmen hat geantwortet
Finally a door company that feels human. I have bought a number of doors over the years and generally always feel like another sales target. Daves Doors full service is clearly laid out on the website... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
I do not pay trustpilot and will not pay trustpilot their extortion money. Please remove my details and privately owned domain name.
Kontaktinformationen
London, Vereinigtes Königreich
- davesdoors.co.uk
3,4
Akzeptabel
200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Well done
Well done. Good packaging. Kept informed about delivery date and time. Friendly delivery man and very pleasant. Thank you.
18. Juli 2025
Antwort von Daves Doors UK
Hi Alexandra, Thanks for your kind words and we are glad to hear that you are happy with your products, packaging and delivery communications! All the best!
Really pleased with the finish and the…
Really pleased with the finish and the quality also the delivery man was really good 5 star for the delivery too.
thank you
10. Juli 2025
Antwort von Daves Doors UK
Hi Sarah, Thanks for your kind words and we are glad to hear that you are happy with your products and delivery communications! All the best!
Don't expect them to deal with problem quickly
Rather slow to put things right but after persistence, on my behalf, they got there.
16. Juni 2025
Antwort von Daves Doors UK
Thanks for your kind words Ray, we're glad to see you resolved your issues by getting in touch with us. All the best!
Antwort von Daves Doors UK
Great to hear that you are happy with your order! All the best!
Door.
Door excellent and looks lovely in a slate wall. My one complaint is that I was led to believe delivery would be in 2 working days when it actually took nearly a week. No voice contact, explanation or delivery date given when I queried it. Difficult then to employ a carpenter.
12. Juni 2025
Antwort von Daves Doors UK
Glad to hear you are happy with your new door Margaret. As stated in our delivery section of the website we work to a 14 working day lead time (obviously this could be as little as 2 - 3 working days however the majority of orders are on site within 7)
You will have received your delivery time slot in your Live Van Tracker that is sent by email and text message to the details you provide on your order, and if you have any future enquiries our Live Chat is ran by humans and available evenings and weekends also. All the best!
Antwort von Daves Doors UK
Hi Sam, Thanks for your review and we are happy to hear that you are impressed with the quick delivery and are satisfied with the quality of the products. All the best!
New website is easy to navigate and…
New website is easy to navigate and find the information needed. Also good for those with accessibility issues as the colours allow for easy reading
5. Juni 2025
Bewertung ohne vorherige Einladung
Quick delivery and great product
29. Mai 2025
Antwort von Daves Doors UK
Hi Helen, Thanks for your review and we are happy to hear that you are impressed with the quick delivery and are satisfied with the quality of the products. All the best!
Got there in the end
I would like to give 5stars, but original order was damaged and incomplete. Probably the couriers fault. To their credit new door and frame was delivered in 48hrs and the quality of the door looks excellent. Yet to be installed. You can only email and message Davedoors and phone number given goes to voicemail. Courier co are contactable by phone who I spoke to to sort out re delivery. For expensive orders a working phone number for me would merit 5 Stars, as product looks great. However resolving the damaged first delivery was a bit frustrating so a final 4stars seems fair.
19. Mai 2025
Antwort von Daves Doors UK
Hi William
Great to hear that we are getting your issue resolved quckly, however dissappointing to see that this translates as a one star review due to the damaging nature as these remaining online permanently.
We dont have any record of you contacting us directly regarding this, however you have done the right thing this morning by arranging this with our distributors who will be responsible for correcting your order.
We can only apologies that your door was damaged and your frame not received, they should never have attempted to deliver an incomplete order and certainly no damaged items. We will inform them of your complaint and are happy to hear that you received an apology for this, and glad to hear that they are working hard to correct this mistake.
A revisal of your review would be much appreciated and should you have any further issues moving forward always be sure to contact us via Live chat or Email so that we can over see your exchange and redelivery, and make note of these issues against your order. Thanks
Awful
I cancelled an order placed in error. The cancellation email was sent the day after the order was placed. As there was no reply, I wrote on two further occasions. Still no reply and the door was delivered today and signed for by a builder who did not have the authority to do so.
Good doors but let down 100% by absent customer service.
Perhaps the warning sign with the company name is a giveaway ("don't be an a...hole ").
6. Mai 2025
Antwort von Daves Doors UK
Thanks for your feedback Simon,
We have searched for your details in our Live Chat Log and do not have you on record.
Our Chat facilty is Live 24/7 and human ran, we also have a 24 hour response via email, message log on your account Login and the contact form to get in touch.
All delivery information, processing and tracking links are sent to the 'Delivery Details' entered at time of order eg Delivery address and contact number etc It seems that this has all been arranged with your site Builder, if you would like to get in touch with us directly (this page and site is owned by Trustpilot and therefore limit access)
we can look into any orders that you have on our own system. Thanks
Not interested in selling doors
Tried to get in touch with this company to ask a question and order doors but it seems impossible. Discouraged from phoning them unless I already have an order, we emailed from two different email addresses but no reply. Tried chat online but it wasn't working. Sent message through the website and got a reply but no interest in answering the question. Just said my email went to junk. That was it. No further contact or reply to my question.
It's a puzzle why and how they're online with a doors website. Some lucky people must manage to order a door but I'm blowed if I can work it out.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Hi Clair, We have looked into your details and can see that you have an open email thread with our MD. You also have an open thread with our Live Chat assistant, Jon.
Have you mistaken us for another website that you have been in touch with maybe?
Both of these chats date back to BEFORE your review was written, however do not contain any specific product questions or responses from yourself.
As mentioned both of these lines of communication are open to you , our products on the website are also live and available for you to order.
If this review has been left in mistake we would appreciate its removal.
If you are still looking to ask a question please get in touch via either of the above threads and we can help with your enquiry.
Thanks
4 pane light oak door.
Less than 2 weeks from time of order to delivery, door is fantastic and solid, brilliant workmanship. Delivery driver was brilliant called just before arrival and really helpful. Highly recommend Dave's Doors.
29. April 2025
Antwort von Daves Doors UK
Thanks for your review and kind words Pete, much appreciated, all the best!
The oak stable door I bought has just…
The oak stable door I bought has just been installed after a lengthy renovation, it is absolutely gorgeous very solid and makes a wonderful addition to the renovation of my 1850’s cottage. Could not be happier. Totally recommend
17. März 2025
Antwort von Daves Doors UK
Thanks for your kind words Mrs Green and we are pleased to hear that you are happy with your new door, All the best!
Poor quality, i would not use again…
Late being delivered but was in time for fitting after chasing. Door furniture supplied is very poor quality with the coating coming away after only a few months use. The doors were given two coats of undercoat and three coats of exterior paint but it has done nothing but split and warp. I can't in all conscience recommend this company. It wasn't cheap and the quality is very poor.
4. September 2024
Bewertung ohne vorherige Einladung
Your website has great clarity and so easy to follow
Your website has great clarity and superb collection of designs appropriate for a variety of properties.
5. April 2025
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Thanks for your kind words, all the best Peter!
Door arrived in great condition
Door arrived in great condition. Just a shame it took over 4 weeks instead of the 7-14 days I was initially told. Also no communication about the delay.
24. März 2025
Antwort von Daves Doors UK
Thanks for your kind words Edward, all the best!
Whilst still in their wrapping the…
Whilst still in their wrapping the delivery was great as predicted the delivery driver was great and really helpful. He gets my medal of the day. Thank you
17. März 2025
Antwort von Daves Doors UK
Thanks for your review David, All the best!
I hope everyone makes it in business…
I hope everyone makes it in business I’m trying not sure I can make it but I’ll just trying that’s all you can do in life is just keep trying just need a chance
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Thanks for your kind words Dave, all the best!
Antwort von Daves Doors UK
Thanks for your review, and we are happy to hear that you are pleased with your door. All the best!
Stable door.
Very straightforward ordering process and arrived within a few days. The man who delivered it was brilliant.
28. Februar 2025
Antwort von Daves Doors UK
Thanks for your positive feedback Miss Catherine John, we will pass your message on to the driver! All the best!
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