Do not go anywhere near these charlatans. I placed my order 10th December 2025, order confirmation stated next day tracked Royal Mail delivery. No tracking number received meaning it had never been di... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Terrible. Will not be ordering from this unprofessional company again. Imagine promoting Black Friday sales all over social media and next day Royal Mail delivery for this item to not even have ar... Mehr ansehen
Daniel Diyepriye isn’t just a luxury brand, it’s craftsmanship built for real-world durability. The attention to detail, the materials, the design everything feels and is premium yet practical. You c... Mehr ansehen
It’s very rear I buy outside LVMH brands but Daniel Diyepriye really proved itself to me as the real deal of African Luxury, from my Tomiwa jigsaw clutch which is made from 100% brown waxed leathe... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
As we redefined luxury and give all our customers a tailored experience. Products are one thing but a luxury experience is our aim. We value your feedback and will ensure every effort is made to constantly improve your experience and take this company to heights only fitting for the word luxury.
Kontaktinformationen
Vereinigtes Königreich
- danieldiyepriye.com
3,0
Akzeptabel
59 Bewertungen
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Das haben sich andere Leute angesehen
5 star experience and A1 quality
5 star experience and A1 quality! I've been purchasing high designer for many years and the quality is comparable if not better! Thank you I'm on my 5th purchase!
2. Februar 2024
Bewertung ohne vorherige Einladung
Pictures don’t do it justice!!!
The bag is everything the nkari ibukun is definitely better in person the pictures don’t do it justice. My bag came quickly in 8 days, they also have Klarna!!!
1. Februar 2024
Bewertung ohne vorherige Einladung
I bought a few bags from Daniel…
I bought a few bags from Daniel Diyepriye I love the quality and the service was brilliant! Customer service was very helpful! Already looking at the next bag I’m going to purchase.☺️
29. Dezember 2023
Bewertung ohne vorherige Einladung
Luxury brand Luxury experience
I absolutely love my bag, and I’ve been complimented everywhere I go. The customer service experience was excellent and I highly recommended brand. Thanks DD
1. Februar 2024
Bewertung ohne vorherige Einladung
Loveeeee this baggg omg this is one of…
Loveeeee this baggg omg this is one of my signatures bags when I need to look cute and trendy ! The material is good for the price the check out was easy and the shipping was on time! I’m in the states so I was worried it would get here in time for my event but it did! Will definitely be ordering again!
20. Dezember 2023
Bewertung ohne vorherige Einladung
Great product, better than LV/ Gucci
I have the brown and black Nkari clutch- literally everyone asks me where I got my bag from because it is soo different to other brands. It just makes me soo happy, I love it- must buy! Especially being an African brand
25. Januar 2024
Bewertung ohne vorherige Einladung
Luxury service
Luxury service, delivered on time as promised and most importantly the men’s backpack that I bought for my friend is high quality, I prefer it to his Louis Vuitton backpack.
20. Dezember 2023
Bewertung ohne vorherige Einladung
First time purchasing … and now I’m a loyal customer
I bought on of the leather handheld bags from the collection and wow…. I’m lost for works; the quality, the service, and the brand as a whole deserves 5 stars from me.
I recommend purchasing something from the collection, it won’t disappoint!!✅⭐️⭐️⭐️
18. Januar 2024
Bewertung ohne vorherige Einladung
I made a purchase and the delivery was…
I made a purchase and the delivery was on time and the product is of a great quality. Very pleased and definitely will be making future purchases.
10. Januar 2024
Bewertung ohne vorherige Einladung
Sadly
Sadly, I do not recommend. I made an order once and they couldn't fulfill it. Ok, that was handled well.
The second time, I was approached to buy a leather bag (I emphasized genuine leather) at a discount. I agreed and they sent me a "microfiber" leather bag (thankfully it was noted on the manifest). I refused the delivery as suggested by AMEX. They try to play you and send products that you did not order.
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Daniel Diyepriye
Hello, we apologize for the disappointment and inconvenience you've experienced with your orders. Ensuring customer satisfaction is of utmost importance to us, and it's disheartening to hear about your negative experiences.
We're committed to rectifying this situation and ensuring that our customers receive the products they expect and deserve. Despite the potential chargeback, I'm happy to offer you the leather bag you originally desired as a goodwill gesture. Please reach out to me directly at daniel@danieldiyepriye.com so I can arrange for the delivery.
I want to assure you that under the management of the African Luxury Group, we are implementing measures to improve our processes and prevent similar issues from occurring in the future.
Thank you for bringing your concerns to our attention, and we hope to have the opportunity to regain your trust and provide you with a positive experience.
I do not recommend making a purchase…
I do not recommend making a purchase from Daniel Diyepriye! I placed an order 11/12/2023 and received an email confirmation. On 12/12/2023 I received an email apologizing for the delay and promising that the handbag I purchased would be shipped that week. I never received a tracking number nor has anyone from the company responded to my inquiries. I contacted my credit card company and disputed the charge. Buyer beware!
12. November 2023
Bewertung ohne vorherige Einladung
Antwort von Daniel Diyepriye
Hello, we apologize for the disappointment and inconvenience you've experienced with your orders. Ensuring customer satisfaction is of utmost importance to us, and it's disheartening to hear about your negative experiences.
We're committed to rectifying this situation and ensuring that our customers receive the products they expect and deserve. Despite the potential chargeback, I'm happy to offer you the leather bag you originally desired as a goodwill gesture. Please reach out to me directly at daniel@danieldiyepriye.com so I can arrange for the delivery.
I want to assure you that under the management of the African Luxury Group, we are implementing measures to improve our processes and prevent similar issues from occurring in the future.
Thank you for bringing your concerns to our attention, and we hope to have the opportunity to regain your trust and provide you with a positive experience.
Buyer Beware
I placed an order for a handbag on December 15. It has been over a month and I have not received my order. I attempted to email the company to inquire about my order, but their email does not work. I later DM’d them on Instagram and received a response, saying that my item should’ve been shipped, and that someone would look into it. Since then, I have sent several inquiries regarding the shipment status and have yet to receive a response. I am beginning feel as if I’ve been scammed. I’ve paid over $300 for a handbag that I will probably never get.
19. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Daniel Diyepriye
Hello, I'm truly sorry for the frustration and inconvenience you've experienced regarding your order. As someone who personally loves our bum bag, I understand how disappointing it must be to not receive your handbag after such a long wait.
Please accept my sincere apologies for the delay and lack of communication. I want to assure you that ensuring your satisfaction is my top priority, and I'm committed to going above and beyond to ensure you receive your handbag.
As part of our efforts to improve customer experience, I encourage you to reach out to me directly at daniel@danieldiyepriye.com. I will personally investigate the status of your order and ensure that it is shipped to you promptly.
I understand your concerns about feeling scammed, and I want to assure you that we are taking steps to address issues like this under the new management of the African Luxury Group. Your trust and satisfaction mean everything to us, and we're dedicated to making things right for you.
Thank you for bringing this matter to our attention, and I look forward to resolving it for you swiftly.
Founder DanielDiyepriye
Stay Clear!!!
When you try to support black businesses and they do nothing but make it hard for you. December 18th 2023 ordered a Daniel Diyepriye bag in the Black Friday sale, that should have been delivered by 27th December but nothing. Fast forward to January 2nd where life has gone back to normal I message them for an update and nothing, I try again January 5th and still nothing!!!
How can a company be comfortable taking your money - a decent amount at that and not handing over the goods you paid for then ignoring your messages, not answering the phone or having some bogus email on the website that doesn’t work???
I’ll tell you something for free Gucci would NEVER, Louis Vuitton would NEVER, but yet a black business like Daniel Diyepriye would but yet they have the audacity to call themselves a luxury brand.
To date all my efforts have gone unnoticed so I’ve had to get my bank involved for a refund. Unfortunately, I’m tired of dealing with poor service from black businesses and giving them chance after chance to redeem themselves, so I’ll be sticking to real luxury brands that know how to treat their customers.
18. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Daniel Diyepriye
Firstly, I want to express my sincerest apologies for the experience you’ve described. It’s clear we fell short of not only your expectations but ours as well. Thank you for taking the time to share your feedback, which provides us with valuable insight into where we can improve.
**Why Daniel Diyepriye Exists:** I founded Daniel Diyepriye with a vision to redefine luxury through the lens of African heritage. Our aim is to craft unique, high-quality pieces that tell a story — a story that resonates with and celebrates our diverse and rich cultures. We are passionate about offering an alternative to traditional luxury brands by focusing on inclusivity and individuality.
**Regarding Your Order:** The delay in your order and our response time is not reflective of our standards. We encountered an unexpected issue with our payment processor, Stripe, which resulted in funds being blocked and subsequently, our inability to fulfil orders promptly as the blocked funds also impacted our capacity to pay our suppliers.
I understand how frustrating this must be for you, and I am deeply sorry for any inconvenience this has caused. To rectify this, not only will I personally ensure that the bag you ordered is delivered to you, but I will also include a full PR care package so that you can truly experience the quality and craftsmanship that Daniel Diyepriye stands for.
**Our Commitment Moving Forward:** We are a young company, just two years in operation, compared to established brands that have had over a century to refine their processes. Every day is a learning opportunity for us, and every feedback point is a step towards improvement. I am personally overseeing a review of our customer service processes to ensure that a situation like this does not happen again.
**Conclusion:** We cherish the chance to serve you and all our customers, and we are grateful for your support as it is crucial for the growth and improvement of Daniel Diyepriye. We are committed to making this right for you and to prove that your support for us is not in vain.
Please feel free to reach out to me directly at Daniel@DanielDiyepriye.com if you have any further concerns or need assistance. We value your support and are dedicated to ensuring your satisfaction.
Warmest regards,
**Daniel Diyepriye Dokubo**
*Custodian & Founder, Daniel Diyepriye*
"Unveiling Heritage, Redefining Luxury"
Happy with my 2 bags 👍🏾
My two bags came through, Tobi backpack and bumbag and I was actually surprised at the quality. I love my Louis Vitton gear but I feel like this is just as good.
Plus it’s black owned!!!
13. Mai 2022
Bewertung ohne vorherige Einladung
Unreceived return payment
In Dec 21 I ordered from this company due to it being an upcoming black owned designer, I purchased a handbag however the item was no longer required; I contacted the customer service team a day after I received the item and they sent me a returns label. I returned the item and after tracking the item I am aware it was returned and received successfully on 12/01/22. Once the item was returned the company did not send a confirmation email or any update on the status of my refund, it has been 30+ days since the item was returned and received, due to this I have sent multiple emails requesting an update which have all being ignored. I went online to the instagram account and sent a direct message which has also been ignored, I have seen a few comments on their photos from other unhappy customers and instead of dealing with the enquiries the company have removed the option for comments to be left on their posts. I am very upset and disappointed from the poor customer service and the fact I have not received my refund which has now left me with a £300 loss during a financial strain. I would advise people to avoid purchasing from this company as you will not receive your refund payments and I am aware of other customers who have paid for the item and the product has never been received.
UPDATE (25/03/22): After months of chasing up the company on instagram, email and locating a whatsapp number; constantly on a weekly basis. I have finally had confirmation of my return payment. I would advise all proof of purchase and return to be stored encase others suffer the same thing I have, also do not give up and bombard them until the item/payment is recieved.
5. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Daniel Diyepriye
I deeply apologise for the delays and lack of communication you experienced. Thank you for your persistence and for bringing these issues to our attention. Your feedback has been invaluable in helping us improve.
**Acknowledging the Issue:** We take full responsibility for the difficulties in processing your refund and the lack of timely updates. This is far from the high standards of service we strive to uphold, and we failed to meet your expectations.
**Resolution with Stripe:** We are pleased to inform you that the issues we were experiencing with our payment processor, Stripe, have been resolved. This has allowed us to streamline our transactions and improve our refund process significantly.
**Rebranding as African Luxury Group:** We are excited to announce that we are now operating under the African Luxury Group, a move that reflects our commitment to showcasing luxury through African heritage and craftsmanship. This new identity strengthens our dedication to providing exceptional products and customer service.
**Immediate Actions Taken:**
1. We have overhauled our customer communication protocols to ensure transparency and responsiveness throughout the customer journey.
2. Our customer service team has undergone further training to handle inquiries and issues effectively and compassionately.
3. With the resolution of our Stripe issues and our rebranding, we have revamped our operational processes to prevent such issues in the future.
**Your Refund:** I understand that your refund has been processed, and I hope that the funds have been received correctly. Should there be any issues or further assistance needed, please do not hesitate to contact me directly at daniel@danieldiyepriye.com.
**A Gesture of Goodwill:** Although we have resolved these issues, I recognize the inconvenience caused and would like to offer you a PR care package from the African Luxury Group. We hope this gesture helps demonstrate our commitment to quality and customer satisfaction.
Thank you once again for your patience and feedback. We are here to support you and ensure your satisfaction.
Warm regards,
**Daniel Diyepriye Dokubo**
Custodian & Founder, African Luxury Group
"Unveiling Heritage, Redefining Luxury"
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