They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!
Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Mehr ansehen
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktinformationen
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,5
Hervorragend
3058 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 34 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
5 Star satisfaction Service
The customer service is very co-operative and helpful. All the proses can be done online.
11. März 2026
Bewertung ohne vorherige Einladung
Great service and fast delivery
Great service and fast delivery, purchase price also good.
Thankyou 🙂
6. März 2026
Awesome Shopping Experience!
I recently reached out to D1 Store to purchase the DJI Osmo Mobile 8, and the experience was fantastic. The team was incredibly helpful, responsive, and professional throughout the process. They even price-matched an item I found online and assisted me in placing the order quickly and smoothly.
I’ve used DJI products before and absolutely love their quality, and the service from D1 Store makes the experience even better. The staff genuinely care about helping customers and making the buying process easy.
I always go back to shop at D1 Store because every interaction has been positive. Highly recommended — an awesome experience every time!
3. März 2026
Trusted buying experience.
Ease of purchase was reassuring. Clear and concise information about products. Competitive pricing. Fast delivery. Quality products.
5. März 2026
Great online experience with efficient and honest service!
Ordered my drones online and they were with me promptly, (about a week)even though I was a State away. Very efficient and reliable service supported all the way by emails and phone contact. Highly recommend their site.
5. März 2026
Missing a battery in the DJI store
When I dropped my drone to fix at the DJI store, I handed in a battery and drone but they returned only drone. I asked them for the battery to return but they said they didn't get it. It ended up I didn't get the battery and ovbiously I lost the battery in the store.
5. März 2026
Antwort von D1 Store
Hi Miral,
Thank you for taking the time to share your experience — we're sorry to hear you're frustrated and we completely understand how upsetting it would be to feel like an item has gone missing.
We take all customer concerns seriously, so we investigated this on our end. Our intake records do not show a battery being logged in at drop-off, and there was battery was received when it went to repair as well.
As our process requires all items to be recorded at the time of drop-off. That said, we're happy to organise a discount for you on another battery to help get you a replacement!
Please do not hesitate to get in touch with our team once you're ready, show them this review and we are more than happy to assist you and turn your experience around!
Was always kept informed about my…
Was always kept informed about my purchase.
It arrived in the time specified and was well packaged.
5. März 2026
I love more extra batteries
When I fly my drone I love how it doesn’t go flat in 20 minutes. With the extra batteries I can enjoy flying my drone on a day trip.
3. März 2026
This product looks better than new
2. März 2026
Best vacuum cleaner
The ROMO cleaned the floor very well, it can be controlled by the APP easily, low noise and maintenance.
2. März 2026
Very friendly staff and helpful with…
Very friendly staff and helpful with information and suggestions
2. März 2026
good customer service
Have a typo in the delivery address, emailed to customer service team asking for amendment. quickly solved
2. März 2026
Delivery was delayed however customer…
Delivery was delayed however customer service was excellent in sorting it out very quickly and also called to confirm that it was to be delivered asap
25. Februar 2026
Very helpfull and fast
25. Februar 2026
Great communication and helped me with…
Great communication and helped me with every step of my issue with care program.
6. März 2026
Bewertung ohne vorherige Einladung
It took over two months to receive my…
It took over two months to receive my order. I contacted them after 6 weeks as they still did not give an ETA. They wouldn't upgrade to the latest version even though it was in stock, but said "oh we can give you an open box one if you want". Why didn't they offer that in the first place! Then a month after that conversation they still hadn't posted it, so I contacted again and they had it in the post the next day. No compensation or anything thrown in for the hassle.
24. Februar 2026
D1 store handles the warranty very…
D1 store handles the warranty very smoothly for us.
23. Februar 2026
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