I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Mehr ansehen
Unternehmen hat geantwortet
I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Mehr ansehen
Unternehmen hat geantwortet
After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Kontaktinformationen
Dubai, Vereinigte Arabische Emirate (VAE)
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4,3
Hervorragend
494 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
2 orders, all out of stock
I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.
The 2nd order, same issue. Out of stock, had to opt out for another item.
Really bad experience.
27. August 2025
Antwort von CycleSouq.com
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.
Excellent and spot on service
Excellent and spot on service. Delivered on time and smooth service.
27. August 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
good quality
28. August 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Nice bike for kids at affordable price
25. August 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Best deal in Dubai.
Best deal in Dubai.
Good quality bikes for kids for an affordable price.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Customer Care
Supportive customer care from Belle
Got delivered in no time by delivery team
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very good price and very good service
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very unprofessional
I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von CycleSouq.com
Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.
easy browsing and fast delivery
24. Juli 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Bicycle delivered in 2 days
Bicycle delivered in 2 days. Very good price and quality. Recommend.
23. Juli 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
I am satisfied with the service overall…
I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.
30. Juli 2025
Antwort von CycleSouq.com
Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴♂️
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
profesional team and I got a good price…
profesional team and I got a good price for the bike
It was assembled and in perfect considtion
28. Juli 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
High quality at the lowest prices
25. Juli 2025
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Fantastic Shipping and packaging
Fantastic Shipping and packaging. I really like to shop again and again.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Antwort von CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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