Cushie Bewertungen 

247
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Overall we are pleased with our Cushie, 2 seat, queen pullout. Although it does not have a hard bar like a traditional pull out, it does have a slight gap where the two pieces meet when pulled out. Th... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I still have not received the last package - the arms to my sofa. And no communication as to when I should expect . Very disappointed in the whole shipping issues. Advertised as 2 days until shipp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing delivery time - we weren't expecting it so quick (within 24hrs). It's lovely and comfortable as both a couch and a bed - we've added a foam topper because we like a squishy mattress. It's got... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've had the Cushi Sofa Bed for a little while now and absolutely love it. It's incredibly comfortable for everyday lounging, but what really sold us was how practical it is. The sofa bed function... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

A Comfy seat for every moment together.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

247 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(247)

151 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Not worth it

The sleeper chair looks cheap and is not comfortable. It’s held together by Velcro and a few screws. I’ve been sleeping on it and it’s not comfortable, it dips on the creases.

15. Juli 2026
Bewertet mit 5 von 5 Sternen

I am completely satisfied with my…

I am completely satisfied with my Cushie products. They were very easy to assemble, and my grandchildren absolutely love them.
If I had one criticism, it would be the delivery process. The order arrived in three separate shipments over two days, so at first I thought one of the pieces had been lost. However, when I contacted customer service, they were very helpful and quickly explained the situation.
Overall, it was only a minor inconvenience, and I am very happy with my purchase. I would definitely recommend Cushie products.

14. Juli 2026
Bewertet mit 2 von 5 Sternen

A miss for us

Sofa is not supportive and is very uncomfortable

17. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks for sharing your feedback. We're disappointed to hear the sofa hasn't been as supportive or comfortable as you expected. Our support team is already in touch with you regarding the return process and will continue to assist you every step of the way until everything is resolved. We appreciate the opportunity to make this right.

Bewertet mit 5 von 5 Sternen

Love the sofa

Love the sofa. I like to sleep on it more than my bed because it is so comfy. the only issue i have is that the sofa tends to slide forward from my wall and the pieces move apart easily.

14. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for your lovely feedback! 😊 We're thrilled to hear you're loving the sofa and finding it so comfy! We appreciate you sharing your experience with the modules shifting and sliding. Your feedback is valuable, and we'll be sure to pass it along to our product team as we continue improving our designs. Enjoy your comfy sofa!

Bewertet mit 5 von 5 Sternen

Multiple packages

Arrived on time, though sofa did come in three different boxes that arrived on different days. I wish that had been a bit clearer when I purchased, but otherwise delivery was smooth and easy.

7. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for your feedback! 😊 We're glad your delivery arrived on time and that everything went smoothly overall. We appreciate your note about the sofa arriving in three separate boxes on different days, that's helpful feedback, and we'll certainly take it on board to make this clearer for future customers. We hope you're loving your new sofa!

Bewertet mit 4 von 5 Sternen

The color looks great

The color looks great. The comfort is nice. But the structure seems to be a little weaker than I would have hoped for. To be fair I’m 6 to 280 pounds.

14. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for your feedback! 😊 We're glad you're loving the color and comfort. We really appreciate your comments about the structure as well, and we'll be sure to share them with our product team. If there's anything we can do to make your experience a 5-star one, we'd love to hear from you!

Bewertet mit 1 von 5 Sternen

Ordered my couch on June 9th

Ordered my couch on June 9th, promises where made and it's July 20th. Still waiting. If you can't deliver when you promise, why take my money? Add to that, I see it's now at a lower price by over $100 dollars. Frustrating, when you are suppose to trust a company. If you can't deliver, it maybe time for a refund.

9. Juni 2026
Bewertung ohne vorherige Einladung
Cushie-Logo

Antwort von Cushie

Thanks for sharing your experience. We can completely understand how frustrating it is when delivery doesn't go to plan, especially after being given an expected timeframe. 💛 If you haven't already, please send us your order number or the email address used for your order. We'd love to look into both the delivery delay and the price difference, and see how we can help get this sorted for you.

Bewertet mit 5 von 5 Sternen

Really great!

New baby had me sleeping on a 4" foam floor mat. After two days with your mattress I'm not waking up in pain every morning!

3. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for sharing this, it absolutely made our day! 💛 Congratulations on your new little one, and we're so happy to hear you're finally waking up without the aches. Wishing you plenty of restful nights (whenever baby allows! 😊) and thanks for choosing us.

Bewertet mit 5 von 5 Sternen

Everything about my experience was…

Everything about my experience was quite pleasant. I was sure what to expect since I’ve never heard of this company, but the communication by email was wonderful. I definitely would order for them again.

2. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for your lovely feedback! 💛 We're so happy to hear everything went smoothly and that our email communication helped make your experience a great one. It means a lot that you'd order from us again, thanks for giving us a go! 😊

Bewertet mit 5 von 5 Sternen

Great service

We made a mistake on our order and Marvin at Cushie went above and beyond in helping us.

Great customer service!

2. Juli 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for your lovely feedback! 💛 We're so glad Marvin was able to help and make everything right for you. We'll be sure to pass your kind words on, it'll absolutely make his day. Enjoy your Cushie! 😊

Bewertet mit 4 von 5 Sternen

Overall happy with the purchase but some room for improvement

Bought the snuggle sleeper sofabed, and am overall quite happy with the purchase. Pretty quick delivery and no issues to Ottawa Canada (was worried after reading other reviews)

It’s very comfy as a sofabed - though quiet firm. It got glowing reviews from our first guests. It might be worth a topper if you like a softer bed. We mostly leave it in bed position to serve as a playpad for our baby and movie lounging zone. It’s a bit firm as a pure sofa for sitting I find, and wouldn’t want to use it as my every day sofa.

A few finishes could be improved, the zippers are a cheap plastic and the arms have a weird Velcro that take away from a ‘premium feel’.

Sofa beds are weirdly expensive, but this has really nailed what we’re looking for in terms of not being a super uncomfy metal fold out like they used to be. So I guess a good purchase and value for money.

Note it’s ALWAYS on sale with big timer countdowns, don’t rush into it if you don’t want. There’s always another sale the next week.

Offgassing and smell took a solid week to dissipate.

2. Juni 2026
Bewertung ohne vorherige Einladung
Cushie-Logo

Antwort von Cushie

Thanks so much for your thoughtful review! 😊 We're so glad you're enjoying your Snuggle Sleeper overall. We really appreciate your feedback and will share it with our product team. If there's anything we could do to make your experience a 5-star one, we'd love to hear your thoughts, we're always looking to improve!

Bewertet mit 2 von 5 Sternen

Not comfortable for adults.

One email didn't work. So I got online and tried the chat. No response. So I tried the other email online and after a few days they finally got back to me (they were very polite). They shipped the item out right away after that email correspondence and the item arrived quickly after that and was packed well.

But the item itself is not comfortable for an adult. The back is too low to be used as regular furniture even for someone petite. The seat height is shorter than standard furniture and too long under your thighs so you cannot really sit properly unless you have very long legs. And the end of it gives/slopes down a bit under the weight of your legs/knees so you don't sit level. (And I'm under 150lbs)

This would be more suitable for a kid's room. Or just solely as a fold out foam mattress for sleeping.

For sleeping, this is a foam mattress, fairly firm but comfortable. If someone needs something a little softer just a quilted mattress pad would help. Of course this is on the ground so older guests may find it difficult to get on and off the mattress.

17. Juni 2026
Cushie-Logo

Antwort von Cushie

We're sorry to hear the sofa wasn't the right fit for your needs. Your comments are genuinely valuable and will be shared with our team. If you're open to it, we'd love to know, what could we have done to turn this into a 5-star experience for you? Your feedback really helps us improve.

Bewertet mit 1 von 5 Sternen

terrible couch and not worth the money

I’m really disappointed with the Cushie King couch. It feels extremely floppy to sit on, and the back cushions don’t provide any real support. It feels more like sitting on stacked foam pieces or bean bags than a proper couch.

When converted to the bed form, there are noticeable gaps, and the king-size end piece does not line up properly with the rest of the mattress. There is also a gap between the cushions, and the mattress cover feels very cheap and low quality.

Overall, the couch does not feel supportive, comfortable, or properly aligned. i missed the 30 day return window, and you don't get 90 days like other companies! i highly do not recommend this product.

9. Juli 2026
Bewertung ohne vorherige Einladung
Cushie-Logo

Antwort von Cushie

Thanks for taking the time to share your feedback. We’re really disappointed to hear the Cushie King didn’t meet your expectations. 💛

If you haven't already, please feel free to reach out to our support team, we'd be happy to see if there's anything we can do to help. We'd also love to know what we could have done to turn this into a better experience for you. Your feedback is genuinely appreciated and helps us continue improving.

Bewertet mit 1 von 5 Sternen

Customer service is very good but the couch is uncomfortable and rough

Customer service is very good. They are very nice and want to work with you.so im not rating that. These are the most uncomfortable chairs I have ever sat on. The material is rough I have to set a blanket on it so it doesnt feel like sand paper. It is very hard, it hurts my back and neck after about 30 minutes. I did wait 48 hours and it is 15 inches off the ground too low. The back rest does not go up high enough to support the back and your neck. This would be a good option for a childs room as a a spare bed. or maybe a collage dorm. but NOT for some ones home, Its too big for me to deal with returning it or I would so i am going to try to resale it, or give it away. I have already ordered different furniture to replace it

8. Juli 2026
Bewertung ohne vorherige Einladung
Cushie-Logo

Antwort von Cushie

Thanks so much for your honest feedback, and for your kind words about our support team, we really appreciate it. 💛 We're disappointed to hear the couch wasn't the right fit for you, especially in terms of comfort. If you haven't already, please feel free to reach out to our support team, we'd be more than happy to see how we can help. We'd also love to know what we could have done to turn this into a 5-star experience. Your feedback really helps us improve.

Bewertet mit 3 von 5 Sternen

The design of the sofa is not practical…

The design of the sofa is not practical and honestly doesn’t make sense to have the armrests just resting on the seat cushions. Those are going to keep falling off. If I had known that I wouldn’t have bought this. Also if there wasn’t a charge to return the sofa I would’ve returned immediately

24. Juni 2026
Cushie-Logo

Antwort von Cushie

Thanks so much for sharing your feedback. We can completely understand why you'd feel disappointed if the sofa wasn't what you expected. 💛 If you'd like to chat about your options, including our return policy, please feel free to reach out to our support team, we'd be more than happy to help and see what we can do for you.

Bewertet mit 4 von 5 Sternen

The couch is fairly comfortable and…

The couch is fairly comfortable and works well as a bed, however it would be nice if there was a mechanism to keep the two modules that form a king size sofa from sliding apart.

We also had some shipping issues and only received half our order. The good news is the customer service team was great and helped us get it sorted out right away.

15. Juni 2026

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