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Cubitt & West Bewertungen 

6.212
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Vanessa has been a little gem always helpful she goes above and beyond at all times we would not be where we are without her! Julie Bramble then took us to the next stage, her help and support has b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our agent Dolly at the Portsmouth branch has been fantastic with great communication and following up on our viewings. She is always pushing to help us find the right property and making contact as so... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I want to say a huge thank you to the whole team at Waterlooville Cubitt & West for helping us to find our first home which we also hope to be our forever home. Every single person we spoke to, with s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Julie was simply amazing. She was one one who held together the whole process from offer til completion. When I needed to hear something from the vendor or solicitor, she was the one who came through... Mehr ansehen

Unternehmensdetails

  1. Immobilienmakler

Über Cubitt & West

Vom Unternehmen geschrieben

Founded in 1930, Cubitt & West is one of the premier estate agencies in the Southeast of England, helping generations of families move across Surrey, Sussex, and Hampshire. As a key part of Arun Estates—one of the region's largest independent property networks—the agency combines local expertise with substantial marketing reach.

With a network of high-street branches, Cubitt & West offers a comprehensive suite of services, including residential sales, lettings, and property management. They also provide in-house mortgage services via Mortgage Matters and conveyancing support, ensuring a smooth and streamlined journey from initial valuation to completion.

What truly sets Cubitt & West apart is their proactive approach to marketing. They utilise high-quality professional photography, virtual tours, and a vast, connected buyer database to showcase properties across the UK's major portals. Driven by a philosophy that prioritises unmatched customer service, their highly trained staff work to make buying, selling, or renting as stress-free as possible. Whether you're a first-time buyer or a seasoned landlord, Cubitt & West remains a trusted partner in the regional property market.

Book a free valuation>

There are so many reasons to choose:

Vom Unternehmen geschrieben

Industry leading marketing
Professional photography
The best prices around
Largest network of offices
Easy to use website
But we think you should choose us for a completely different reason! Our commitment to providing the very best customer experience (the kind we would want to receive ourselves) is the only reason you need.

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Kontaktinformationen


4,6

Hervorragend

TrustScore 4.5 von 5

6212 Bewertungen

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4,6

Alle Bewertungen

(6.212)

264 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Pulborough staff Jo and Paul …

Pulborough staff Jo and Paul were exceptionally very good . They kept us updated and gave a warm welcome in office and on site at a property. They were very empathetic to our situation. I would recommend this estate agents for their professional and friendly attitude towards us . Nothing was a trouble for them to guide us to make a decision. They listened to our problems which were resolved with their help.
Great team at pulborough office

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so pleased to hear about your positive experience with our team. It's wonderful to know that we were able to provide the support and guidance you needed, and that our professional and friendly approach made a difference. We truly appreciate your kind words and recommendation.

Bewertet mit 5 von 5 Sternen

Great Experience

Julie was great at progressing the sale of my house and being the communication link between myself and the purchasers. The sale of my house went smoothly.

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We're so glad to hear that the sale of your house went smoothly and that our team provided excellent communication throughout the process. We appreciate your positive feedback!

Bewertet mit 5 von 5 Sternen

Amazing property manager

My partner and I rented through cubitt and west.
Safe to say we did not have a smooth experience due to the landlord of the property.
Thankfully, we had an incredible property manager who dealt with us and supported us through the entire process.
We do not think we could have gotten through the time without our property manager.
He would always reply as quickly as he could and he made it his priority to get us answers when needed.
Safe to say Marc steels is an amazing property manager and he made the difficult situations much better.
We always felt supported and listened to.
Thank you again Marc!!!

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We truly appreciate you sharing your positive experience with us. We are so glad to hear that our property manager was able to provide exceptional support and guidance, especially during a challenging situation with your landlord. It's wonderful to know that you felt supported and listened to throughout your tenancy. We pride ourselves on having dedicated team members who prioritize our clients' needs.

Bewertet mit 5 von 5 Sternen

Saying It As It Is

Alia is excellent at her job. She is very helpful in finding out answers to any questions one has and lets one know the exact situation with whatever properties one is interested in. She makes you feel that your interest in any property by calling the company is very much appreciated and thus appreciation works both ways.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so happy to hear about your positive experience with our team member. We truly appreciate you sharing how helpful and informative she was in assisting you with your property interests. It is wonderful to know that you felt valued, and we are glad that our commitment to excellent service resonated with you. Thank you for your kind words.

Bewertet mit 5 von 5 Sternen

North End office - excellent service

Zoey from the North End office helped us with the sale of a probate property and was excellent. We had no hesitation in instructing her again to sell our rental property. Zoey and her team, Jasmine, Lilly and Vincent, were always available to answer any questions, kept us up to date with everything and were very supportive. The sale was quick and stress-free. Once an offer had been made, Julie made sure to keep us updated at each stage of the conveyancing process.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so pleased to hear about your excellent experience with our team, especially with the sale of your probate property and then your rental property. It's wonderful to know that our colleagues were supportive, communicative, and made the process stress-free for you. We appreciate you sharing your positive feedback.

Bewertet mit 5 von 5 Sternen

My flat sale

I have just completed the sale of my flat with Cubitt & West and have had a great experience throughout. What really stood out was how motivated and proactive the team were in generating viewings and securing offers. My flat sold within just six days of going on the market.
Since then, the process has been smooth, with excellent communication and guidance from the sales progressor, Julie Bramble, who made the experience far less stressful (thank you, Julie!).
A special mention also to Maddison for providing all the information we needed when signing with Cubitt & West, as well as Zoey, Jasmine, Libby and the rest of the team who have worked hard to help me and my partner find suitable properties for our onward purchase. Thank you also to Denise for conducting the viewings.
We feel like we've really got to know many of the staff, and they always keep us in mind when properties that match our requirements become available. I wouldn't hesitate to recommend Cubitt & West to anyone looking to sell their home.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so pleased to hear about your excellent experience with us during the sale of your flat. It is wonderful to know that our team's proactive approach to generating viewings and securing offers led to such a swift sale. We are especially glad that the process remained smooth and that the communication and guidance you received were so helpful, making the experience less stressful for you. We truly appreciate you acknowledging the hard work of our team in assisting you with your onward purchase and keeping your requirements in mind. Your recommendation means a great deal to us.

Bewertet mit 5 von 5 Sternen

Had great experience dealing with Tom H…

Had great experience dealing with Tom H from Cubitt & West. Tom is an absolute star, while staying very professional he treats me with respect and humanity. I feel at ease dealing with him and would highly recommend him.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so pleased to hear about your excellent experience with our team member. It's wonderful to know that our professional and respectful approach made you feel at ease. We truly appreciate your kind words and recommendation.

Bewertet mit 5 von 5 Sternen

I have three flats which are managed by…

I have three flats which are managed by Cubitt & West. My main points of contact have been Thomas and Tom. We have had numerous quite complicated issues recently at two flats in particular.
I have found that Thomas has worked hard to deal with these on my behalf and his attention to detail and the customer care has been excellent. I can highly recommend.
Thanks Thomas & Tom

14. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so pleased to hear about your positive experience with our team, especially regarding the management of your properties. It's wonderful to know that our colleagues provided excellent customer care and attention to detail, particularly with the complex issues you faced. We truly appreciate your high recommendation.

Bewertet mit 5 von 5 Sternen

Vanessa and julie from havant branch,we…

Vanessa and julie from havant branch,we would like to say what an excellent service we experienced with you both. The team was professional, friendly, and always happy to answer any questions we had. They kept us informed throughout the entire process, helping keep what is a very stressful time, to a minimum. Their communication was above and beyond to ensure everything ran smoothly. We would highly recommend them to anyone looking to buy and sell a property, thank you Vanessa and Julie for everything you did,
Kind regards,
Teresa and Pete

9. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are incredibly grateful for your wonderful feedback, Teresa and Pete! It truly means a lot to us to hear that our team provided you with such excellent service during what can be a very stressful time. We are so pleased that our professionalism, friendliness, and clear communication helped to make your property journey smoother. Your recommendation is highly valued.

Bewertet mit 5 von 5 Sternen

Great experience being helped through…

Great experience being helped through by Julie Bramble. Very professional kept me up to date and pushed my solicitors to get things done. A credit to the lady. Thank you Julie.

8. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so pleased to hear about your excellent experience with our team member. We truly appreciate your kind words and positive feedback. Thank you for sharing!

Bewertet mit 5 von 5 Sternen

Julie, sales progressor, is amazing

We had Julie as our sales progressor and she was amazing. We had some troubles in the chain and she was chasing and sitting on hold for 12 minutes refusing to be palmed off until she spoke with someone to resolve the issues. She was speaking with everyone, pushing them to exchange and complete on time. We honestly could not have done it without her!

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We are so happy to hear about your positive experience with our team member. It is wonderful to know that her dedication and persistence made such a significant difference in your property journey, especially with the challenges you faced. We truly appreciate you sharing your kind words.

Bewertet mit 5 von 5 Sternen

Very helpful people

Very helpful people, kept me well informed, found two potential buyers and not their fault that both fell through. Doing business with them was always a pleasure not a chore.

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We're so glad to hear that you found our team helpful and well-informed throughout the process. We appreciate your understanding and kind words.

Bewertet mit 1 von 5 Sternen

Rented a place from them some 10 months…

Rented a place from them some 10 months ago and it has been appalling service from the start.
Everything I complained about was answered with -"it was in that state when you agreed to take it on".
Plumbing is a huge problem but apparently I need to use less toilet paper?
No water pressure so washing machine wouldn't fill and only sorted out 7 months into the tenancy.
Back fence broken and leaning onto the railway line.
Landlord and staff arrogant and rude. And accept no responsibility.

30. Juni 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

Thank you for your feedback and we are sorry that you have had concerns with the property that you moved into.

Our records indicate that you have been in touch with our Customer and Property Care department already however should there be any outstanding issues that you would like us to look further into, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you.

Kind regards
Cubitt & West

Bewertet mit 5 von 5 Sternen

Fantastic people

Fantastic people. Very responsive kept us in the loop with what’s going on and when something was needed. Would recommend to someone wanting to move

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cubitt & West

We're so happy to hear that our team's responsiveness and communication made your moving experience a positive one. We truly appreciate your kind recommendation!

Bewertet mit 5 von 5 Sternen

Great experience

We were tenants of a property managed by Cubitt & West for 3.5 years. Our point of contact, Marc Steels, and the wider team, were helpful, responsive and communicative. We eventually purchased the property we rented and the team were very supportive in navigating the process smoothly.

6. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so pleased to hear about your positive experience with our team over the past three and a half years. It's wonderful to know we could support you through the purchase of your rented property. Thank you for your kind words.

Bewertet mit 5 von 5 Sternen

I rent my Mum’s house out through…

I rent my Mum’s house out through Cubitt and West. Big shout out to Marc Steels and the team who have been amazing. I was apprehensive about being a first time landlord, but the support and advice from Marc has helped me immensely. I would not hesitate to recommend this team. Very good people - the rental market needs more of them.

3. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so glad to hear about your positive experience as a first-time landlord. It is wonderful to know that our team provided the support and advice you needed, making the process smoother for you. We truly appreciate your kind words and recommendation.

Bewertet mit 1 von 5 Sternen

We asked if an administration fee could…

We asked if an administration fee could be wavered as we thought it was excessive to jasmine and thought this comment at the end of her email was totally unnecessary "If you were not happy with your rent due date this should have been something discussed before move in.".....not very good!

2. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

Thank you for your feedback and we are sorry that you were unhappy with some communication that you have received.

We can appreciate that administration fees can be inconvenient and they are usually only imposed when requested changes require additional work from our staff in order to implement. This should have been explained to you and we are sorry if it was not.

Please be assured that polite and professional communication is always expected of our staff. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you.

Kind regards
Cubitt & West

Bewertet mit 5 von 5 Sternen

Excellent Service…

Back in May we wanted to purchase a property through Cubitt & West in Pulborough, Unfortunately we were pipped at the post by another purchaser. We did say to Kevin Taft that should the property come back onto the market please would he be kind enough to let us know.

Eight weeks later and true to his word Kevin emailed to advise that the property we had wanted was unexpectedly coming back onto the market and would we still like to have a viewing.

We jumped at the chance and Kevin who was very accommodating moved his diary around in order that we could be the first people to view the property the following afternoon.

Upon viewing the property we submitted an offer which was accepted and we couldn't be happier.

Jo Branch Manager, Kevin and the team went to great lengths to ensure that firstly we secured the property we wanted and secondly that the sales memo and other documentation was completed and sent out the following day.

We couldn't be happier with the service that Jo, Kevin and the team provided. Excellent service right from the get go.
We would definitely recommend Kevin and The Team without hesitation.
Thank you guys, we are looking forward to a speedy completion.

2. Juli 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so pleased to hear about your positive experience with us. It's wonderful to know that our team was able to assist you in securing the property you desired, especially after the initial disappointment. We always strive to provide excellent service and it's rewarding to know we met your expectations. We wish you a smooth and speedy completion!

Bewertet mit 5 von 5 Sternen

Rhys Whiteside is a fab estate agent!

My partner and I have looked at countless houses over the last few months, and Rhys W has been our favourite estate agent by a mile. He was always easy to get hold of, quick to organise viewings, knowledgeable about the houses he showed us and never badgered us for a decision. The properties he showed us were beautiful and appropriate and realistic choices for our needs and wants, and we are so grateful. He allowed us to enjoy the excitement of looking at houses, while minimising the inevitable stress. Thank you Rhys!

18. Juni 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are delighted to hear about your positive experience with our team. It is wonderful to know that we made the house-hunting process enjoyable and less stressful for you. We truly appreciate your kind words and are grateful for your feedback.

Bewertet mit 5 von 5 Sternen

Outstanding service from start to finish

My wife and I sold our two-bedroom property in Leatherhead with Cubitt & West, and we couldn't be happier with the service we received. The team was professional throughout, always keeping us updated with prompt communication and even offering helpful guidance while we searched for our next home.

A special thank you to Alia, who made what can often be a stressful selling process feel much more manageable and even enjoyable. We really appreciated all of her support and would highly recommend Cubitt & West to anyone.

30. Juni 2026
Bewertung ohne vorherige Einladung
Cubitt & West-Logo

Antwort von Cubitt & West

We are so pleased to hear that your experience selling your property with us was such a positive one. It is wonderful to know that our team's professionalism and prompt communication made the process feel manageable and even enjoyable for you. We truly appreciate your kind words and recommendation.

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