Cruiseabout Bewertungen 

368
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were very happy with the help and efficiency of Kristie at Mermaid Waters QCentre. She looked at possible cheaper options when we couldn't afford the cruise from Fiji to Tahiti. We are feeling v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Angie is always very patient and helpful when we are making decisions about a holiday. She does her utmost to get us the best deal possible. We trust her because she knows our likes and dislikes and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have booked three holidays with Cruiseabout. One in the past and two pending. The experience I have had has been most pleasant, hence the reason why I have returned. Justin Lubrig from Whitfords... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sanna was very helpful in our booking of a cruise. My husband has never cruised before so I mentioned this & Sanna understood my concerns & what we wanted & didn't want. It was straight forward & we k... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. auch in
  3. Kreuzfahrtgesellschaft
  4. Reisebüro

Vom Unternehmen geschrieben

Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

368 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(368)

313 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Interesting and informative ad on line…

Interesting and informative ad on line which was easy to navigate. Helpful, easy to understand consultant who really listened to me and then made my requests happen! Extra hotel stay, better balcony cabin and being able to pay using direct debit. All made happen by Duane. Thank you!

19. August 2026
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Antwort von Cruiseabout

Ronald, going from browsing online to getting the extra hotel stay, the better cabin and a payment method that suited you is exactly the kind of follow-through we want every enquiry to lead to. So happy to hear Duan was able to help you though the process.

Bewertet mit 5 von 5 Sternen

I usually travel through Cruiseabout

I usually travel through Cruiseabout. I receive wonderful service from Craig at the Mornington Office.
Cruiseabout have a won range of trips and it is very easy to choose something to suit.

15. August 2026
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Antwort von Cruiseabout

We love hearing this, Sandra. Craig at Mornington clearly puts real thought into planning each trip with you, and there's something special about having someone who helps you build new memories time and time again.

Bewertet mit 5 von 5 Sternen

Kristie is a gem

Kristie is a gem. Nothing is too much trouble. She is prompt, efficient and honest. She takes time to answer my dumb questions with patience and good humour.
She is a credit to you

14. August 2026
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Antwort von Cruiseabout

There's something lovely about an advisor who never makes a question feel like too much, Bernadette. Kristie's patience and honesty clearly stood out to you and we're grateful to have her.

Bewertet mit 5 von 5 Sternen

Bec Colonny made everything easy from…

Bec Colonny made everything easy from booking to boarding.
Always kept in touch to see if I needed anything and was willing to help.
Even organised and printed our boarding passes which made everything stress free.

8. August 2026
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Antwort von Cruiseabout

There's a difference between booking a cruise and being looked after the whole way through, Magandran. Bec at North Lakes checking in along the way and sorting your boarding passes sounds like exactly that kind of care.

Bewertet mit 5 von 5 Sternen

Sarah Smith at the Whitfords office.…

The cruise consultant we use always goes above and beyond in providing all the information we need. She conducts herself in a professional way while always demonstrating a friendly manner.

7. August 2026
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Antwort von Cruiseabout

Dianne, the best advisors feel like a trusted friend, someone genuinely invested in turning your holiday dream into reality. Sounds like that's exactly what Sarah at our Whitfords store brings to every conversation.

Bewertet mit 5 von 5 Sternen

karen was so helpful with organising…

karen was so helpful with organising quote for trip & insurance & booking everything on acceptance. hopefully the cruise goes as well as the booking process

7. August 2026
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Antwort von Cruiseabout

Darren, sorting the quote, insurance and booking all in one go is exactly the kind of thing Karen makes look easy. We're sure the cruise itself will be just as memorable.

Bewertet mit 5 von 5 Sternen

Very easy to deal with Monique!

Very easy to deal with Monique!
Monique was patient in exploring options for us and we ended going with her original suggestion :)

This is our first Cruise and we can’t wait!!

5. August 2026
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Antwort von Cruiseabout

Your first cruise is such an exciting milestone, Nigel, and having Monique patiently work through the options with you until you found the perfect fit makes it even better. Enjoy every moment of it!

Bewertet mit 5 von 5 Sternen

We recently booked our Carnival…Exceptional Customer Service from Start to Finish

We recently booked our Carnival Splendor cruise to Fiji through Cruiseabout, and we couldn't be happier with the service we received from Toral.

From the very beginning, Toral was thorough, professional, and kept us informed every step of the way. She always followed up promptly, answered all of our questions, and made the entire planning process smooth and stress-free.

On the day we boarded the ship, I realised that I had accidentally packed our daughter's travel insurance documents in our suitcase instead of keeping them with us. As travel insurance was required for embarkation, I called Toral while we were standing in the queue. She responded immediately and sent through a copy of the insurance documents, allowing us to board without any issues. We were so grateful for her quick thinking and outstanding customer service.

Toral's communication, attention to detail, and willingness to go the extra mile gave us complete confidence throughout the entire booking process. We highly recommend her to anyone planning a holiday and sincerely thank her for her exceptional service.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruiseabout

This is a wonderful account of what genuine customer care looks like. Toral kept you informed and confident throughout the entire booking process and when an unexpected moment arose on boarding day, she was there immediately. That combination of thoroughness and quick thinking under pressure is something we're incredibly proud of. Thank you for taking the time to share this so generously.

Bewertet mit 5 von 5 Sternen

Staff make the booking experience enjoyable.

We were lucky enough to have Carolyn Bam discuss our booking with us. She was very helpful and had a lovely personality suited to this profession.

31. Juli 2026
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Antwort von Cruiseabout

Thank you, Ken. Carolyn's warmth and genuine enthusiasm for helping customers find the right cruise is something that can't be taught.

Bewertet mit 5 von 5 Sternen

Satisfied customer

The phone call I made was answered by a very efficient & friendly consultant (Emma) that was well versed in the product.

31. Juli 2026
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Antwort von Cruiseabout

Dianne, a friendly voice that actually knows the product inside out is exactly what every call to Cruiseabout should feel like. Really glad Emma delivered that for you. Thank you for sharing this.

Bewertet mit 5 von 5 Sternen

***** booking experience

Kate has once again made our booking experience a wonderful one. She always provides valuable advice and insight in a professional and helpful manner. We thoroughly enjoy discussing our proposed bookings every time.

23. Juli 2026
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Antwort von Cruiseabout

Thank you, Deb. When customers look forward to the conversation as much as the booking itself, that's Kate at our North Lakes store doing something really special. We're glad to have her and glad to have you back.

Bewertet mit 5 von 5 Sternen

Fantastic trip to UK and Europe

We just came back from an extended trip to Uk and Europe!! Leila, our travel agent was AMAZING!!! She saved us over $1,000 each on our cruise and booked us in a stateroom in a great location and gave us great tips to use onboard. She then got fantastic prices for our flights with Ethihad. Sadly then the war broke out and we were worried but Leila had contingency plans in place for us before we even asked her! She was so reassuring and organised! Luckily the war settled and our flights went ahead as planned.
I was then travelling on my own and Leila helped me with this part. She was so interested and helpful and even rang someone in France to get the correct information regarding train travel in a particular area in France I was trying to get to.
She booked me on a flight from Marseille to Rome so I could meet family there. However my flight was cancelled which meant I wasn’t going to be there on time to meet my daughters, and I wasn’t able to contact the airline. I rang Leila and she came to my rescue and sorted everything for me and it was her day off!!! This just showed me how professional and caring she is. Not many would have done that on their day off!!
If you need a travel agent, Leila is the one!!! She is professional, super organised, extremely competent and knowledgeable, but above all actually cares about you and is so enthusiastic in helping plan your trip!!
Thank you so much Leila Gear!!!

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruiseabout

Caroline, thank you for taking the time to share this so thoroughly. What stands out most is Leila stepping in on her day off to rescue a cancelled flight so you could reach your daughters in Rome. That moment alone speaks volumes. But it's the whole picture that makes this so special. Having contingency plans ready before you even thought to ask, calling France to track down train information and supporting you through solo travel in unfamiliar territory. This is exactly what we mean when we say we're Always With You. Leila is a remarkable advisor and we're incredibly proud to have her on the team.

Bewertet mit 5 von 5 Sternen

Excellent Service

Angie Rielly was exceptional to work with. She communicated clearly and promptly, and provided a competitive quote that was thoughtfully tailored to our travelling group's requirements. I would highly recommend her services. We look forward to working with her for the rest our travel requirements

30. Juli 2026
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Antwort von Cruiseabout

Thank you, Deborah. A tailored quote that genuinely fits your group's needs takes real skill and Angie clearly delivered that. We look forward to helping you plan everything that comes next.

Bewertet mit 5 von 5 Sternen

Barbara has helped with 2cruises and…

Barbara has helped with 2cruises and has always been informative, helpful, knowledgeable and friendly, we will book thru Cruisrsbout again

29. Juli 2026
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Antwort von Cruiseabout

Thank you, Janet. Two cruises with Barbara at Carindale and already planning a third. That kind of trust is something we take great pride in. We look forward to helping you again.

Bewertet mit 5 von 5 Sternen

Our Cruiseabout consultant was very…

Our Cruiseabout consultant was very helpful, informative and very professional. It was a pleasant experience. Not only did we book a cruise but our consultant also helped us book the rest of our holiday.

26. Juli 2026
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Antwort von Cruiseabout

Thank you, Frances. Helping you build the full holiday around your cruise is exactly what our advisors are here for. We're glad the whole experience felt as good as it did.

Bewertet mit 5 von 5 Sternen

This is easy to answer in just two…

This is easy to answer in just two words. Kat Logan! Kat is like no other travel consultant we have ever dealt with. Attention to detail, friendly manner, extremely knowledgeable and knows how to seal the deal. Gathers information about what her clients like and dislike and builds an individual cruise package like no other. Thanks Kat.

21. Juli 2026
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Antwort von Cruiseabout

Christopher, two words that say everything. Kat's ability to build a cruise package around what each customer genuinely wants is something we're incredibly proud of. Thank you for sharing this so generously.

Bewertet mit 5 von 5 Sternen

Excellent Company, Service & Great Deals

My consultant has been so helpful getting me the best deal and helping with all my questions and travel needs. I am so looking forward to my cruise holiday

24. Juli 2026
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Antwort von Cruiseabout

Lenora, that excitement ahead of a cruise is the best feeling and we're glad your travel advisor helped get you there with the right deal in place. Enjoy every moment!

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