We were very happy with the help and efficiency of Kristie at Mermaid Waters QCentre. She looked at possible cheaper options when we couldn't afford the cruise from Fiji to Tahiti. We are feeling v... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Angie is always very patient and helpful when we are making decisions about a holiday. She does her utmost to get us the best deal possible. We trust her because she knows our likes and dislikes and... Mehr ansehen
Unternehmen hat geantwortet
I have booked three holidays with Cruiseabout. One in the past and two pending. The experience I have had has been most pleasant, hence the reason why I have returned. Justin Lubrig from Whitfords... Mehr ansehen
Unternehmen hat geantwortet
Sanna was very helpful in our booking of a cruise. My husband has never cruised before so I mentioned this & Sanna understood my concerns & what we wanted & didn't want. It was straight forward & we k... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktinformationen
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Hervorragend
368 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our travel agent is great and goes the…
Our travel agent is great and goes the extra mile with all our planning.
1. September 2026
Antwort von Cruiseabout
It's wonderful to hear your advisor goes above and beyond to make your booking experience great! Thank you for your review Una.
Awesome customer service from Barbara…
Awesome customer service from Barbara as usual. 100% recommendations from me.
31. August 2026
Antwort von Cruiseabout
Mark your positive review says a lot about how consistent Barbara is with every visit. Thanks for recommending her again.
Customer Service
30. August 2026
Antwort von Cruiseabout
Thank you, Lucita. We're glad it stood out enough to leave a review.
Jason Regan was amazing friendly and…
Jason Regan was amazing friendly and funny , helpful and knowledgeable.
29. August 2026
Antwort von Cruiseabout
Thank you, Jean. There's something great about dealing with someone like Jason from our West Lakes store who makes you laugh while still getting everything sorted properly.
Great service & products
Great service & products. Kate was very helpful and professional- Thank You
29. August 2026
Antwort von Cruiseabout
Graham, it's clear Kate takes real pride in getting the details right for her customers. Thanks for taking a moment to let us know.
Easy and prompt response.
28. August 2026
Antwort von Cruiseabout
Thank you, Stephen. Sounds like our team got straight to the point and made things easy for you.
Antwort von Cruiseabout
Thanks for your feedback, Alex. We're so glad to hear Nathalia made the whole process feel effortless.
Kristie our travel consultant
Kristie our travel consultant was amazing from our first visit to picking up our tickets. It was a 7 month adventure from booking our trip to when we leave next week. Thank you Cruiseabout for employing Kristie as she made our trip planning seamless.
26. August 2026
Antwort von Cruiseabout
Thank you, Marlene. Seven months is a long time to plan a trip and having Kristie there from the first visit right through to picking up tickets made all the difference. We hope the trip is everything you've been looking forward to.
Paul from Narellan Cruiseabout Agency…
Paul from Narellan Cruiseabout Agency was quick to reply to my questions and made my booking very easy.
26. August 2026
Antwort von Cruiseabout
Thank you, Kim. Quick answers and an easy booking process are exactly what Paul at our Narellan store aims for. Really glad it came through for you.
Many thanks to Mallory Vaz from…
Many thanks to Mallory Vaz from Cruiseabout Mornington for helping me to put together an 8 week comprehensive self guided holiday to Europe including flights, accommodation, cruise and rail. Her expertise and knowledge made coordinating such a trip seamless and stress free. Mallory is professional as well as warm and friendly, sharing experiences and photos with lots of suggestions. I have previously engaged Mallory’s services for several holidays and also future holidays.
Keep up the good work you’re a legend and fantastic at your job which you tackle with passion.
18. August 2026
Antwort von Cruiseabout
Sharing photos and suggestions along the way, on top of pulling together an 8 week itinerary across flights, hotels, cruise and rail, is Mallory at our Mornington store bringing her whole self to the job, Irene. That's the kind of relationship we hope every customer finds with an advisor. Thank you for trusting her with holiday after holiday.
Mel is very prompt and responds to…
Mel is very prompt and responds to queries straight away
24. August 2026
Antwort von Cruiseabout
Carol, prompt and reliable is a great combination in an advisor. Thank you for sharing this.
Danny
Danny, cruiseabout representative, made the whole process from the start to seuring our booking an easy and smooth process. Great communication, prompt service and answered all our enquiries, a very knowledgeable and capable travel agent.
22. August 2026
Antwort von Cruiseabout
Stephen, knowledgeable and easy to deal with is a strong combination and Danny clearly delivered both. Thank you for taking the time to share your experience.
I have an established relationship with…
I have an established relationship with Amber my travel consultant and find it easy dealing with her and the company
21. August 2026
Antwort von Cruiseabout
Thank you, Denise. An established relationship like the one you have with Amber is something we value deeply and it's clear why you keep coming back.
Antwort von Cruiseabout
Thank you for sharing this. Courteous service is something we take real pride in.
Brilliant customer service 💕
Tammie is amazing! Stays in contact and got me a great deal on my cruise and is following up with my flights. Tammie is professional, friendly and listens to all my concerns
20. August 2026
Antwort von Cruiseabout
Linda, listening to your concerns and following up on the details that matter, like your flights, is what great service looks like. Thank you for sharing this.
Very Helpful
Excellent communications, great at following up requsts and responding. Staff are pleasant to communicate with and helpful
20. August 2026
Antwort von Cruiseabout
Elias, it's lovely to hear our team kept you in the loop and made things easy. That kind of care matters to us. Thank you for sharing this.
Kat makes our holiday planning so easy.
Kat does a great job finding the best cruises for us. Quick and exactly what we were looking for.
20. August 2026
Antwort von Cruiseabout
Finding the right cruise quickly takes real skill, not luck. Glad Kat made it look easy for you, Kevin.
Professional and friendly service
Professional and friendly service. My questions were answered fully, ensuring I was joining the right cruise to fit my expectations for my first visit to Alaska. I was wanting a small vessel with access to remote areas in the hope of seeing wildlife and having great photographic opportunities. Many thanks to Toral, who did a great job helping me.
19. August 2026
Antwort von Cruiseabout
Judith, wanting a small vessel that gets into Alaska's remote corners for wildlife and photography is such a specific vision, and it says a lot that Toral understood exactly what you needed rather than just offering the easiest option. First trips to Alaska deserve that kind of attention. Thank you for sharing this.
Monique was very helpful with booking…
Monique was very helpful with booking flights and insurances and very pleasant
19. August 2026
Antwort von Cruiseabout
Sorting flights and insurance alongside the cruise itself is exactly the kind of thing that saves time and stress. Sounds like Monique made it pleasant too, Kerry. Thank you for sharing this.
Rachel is amazing
Rachel is amazing. She was able to find the flights I was looking at and is always very professional to deal with. Thank you Rachel.
19. August 2026
Antwort von Cruiseabout
There are two things in this review worth noting, Giovanna. Rachel found exactly the flights you wanted, and she was consistently professional the whole way through, not just on a good day. Thank you for recognising both.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.