Criminal Injuries Helpline Bewertungen 

The staff was really good and very helpful and patience with me thank you

Great customer service from the beginning. Clear communication and dealt with my query efficiently. Would definitely recommend to others.

amazing and suppotive

Fully attentive and respectful understood everything I said and helped me feel at ease through out the phone call and the process of getting my address validated took 4 times but was patient and very understanding and very respectful in my needs defo 5 star rating and would refer to anyone who needs this x

After being traumatised by violence for the first time in my life, and being rejected by CICA on my first attempt to gain compensation, this company helped me to achieve it. The process took 3 years and they supported me every step of the way. The staff were professional, considerate and in constant communication with case progress and updates. The compensation doesn’t undo the harm by any means, but it certainly helps. Would recommend to anyone that has suffered severe harm due to the actions of another person(s).

Was very helpful and patient with me and very understanding about some of the questions and the impacts of them

Couldn’t of gotten through to a better more empathetic person, Amira. Handled my sensitive information wonderfully and massively grateful

Was easy and understandable

My experience was one of the most important things that made me comfortable the understand of the my needs where always taken into account and I found the hole experience constantly hard but the patient of the staff made my experience a lot more easy. And the service was very good.

You was really helpful and understanding

Good to listen to

Saad was extremely empathetic and patient while asking questions and discussing my case.
He keeps me informed of every step during this process and maintains good contact.

They was really helpful

I’m someone who is very anxious and throughout this process I was made to feel very comfortable and safe.

Highly recommended

Yassin was lovely and friendly and really helped me with ease on the phone explaining my situation, and explaining fully what the process is and what happens next, fantastic service, thank you Yassin!

They was Relly nice and take the time to speak to me. And the updates are really quick. And I’m really grateful. That the are help me with the case.

It's been a privilege to receive support from The Criminal injuries helpline during one of the most difficult and vulnerable periods of my life.
I only discovered this service after searching online and I was guided by an incredibly intelligent, compassionate and informative officer.
For the first time,I felt able to share my experience and be truly heard and understood.This guidance about my current situation has helped strengthen my mental resilience and shown me the real value of Criminal Injuries Helpline.
The support I've received has made a big difference in managing my PTSD and has given me renewed hope for the future.It has truly been a positive and impactful experience.
Thank you.

No wonder victims don’t report domestic abuse. The criteria is narrow and
naïve at best. ‘We are looking for broken bones, dislocation, serious physical injury’. Domestic abuse is not prescriptive, it is insanely complex and the mental abuse, control and coercion is far more damaging than anything physical - and I speak from the stance of a victim who suffered strangulation. Don’t bother with this company, it is incredibly distressing to have to go over terrible and life altering past events, to be told basically your experience isn’t bad enough to make a claim. You have to have a formal diagnosis from a psychologist to prove how damaged you are. I have PTSD but I’m not willing to be dragged through all the mud again for a claim. It’s not worth it.