I had an issue downloading my schedule on both IOS and Android phones. Opened a ticket seeing I could not solve the problem via the Q&A. Within a short time I received a message on whatsapp giving... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've tried contacting them on their contact form multiple times on different devices but it always fails to send. Tried emailing them, no response. Tried on instagram, no response. is this company eve... Mehr ansehen
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdate... Mehr ansehen
Unternehmen hat geantwortet
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
Kontaktinformationen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
PilotLog Problems with downloading
PilotLog has problem with downloading the historical data, it crashes down at 75% if you tray to load more than a three days history at once. The support is very helpful and they will tell you that they are sorry to hear that you experienced a problem as such….
Guys from support, don’t be sorry because this will not fix the problem…..

Antwort von CrewLounge AERO
Excellent customer service.

Antwort von CrewLounge AERO
The app is really Helpful and…
The app is really Helpful and facilitate our task of keeping track of the flight hours, but I gave a lot of trouble with the roster download. The Iflight can’t be imported through the rosters website, and I have to manually import a pdf file named roster_gmt.pdf, otherwise the flights won’t be imported correctly.
Other than that, a lot of information on the app is hard to use properly, namely the functions of relief pilot, and other such classifications. I understand though how it’s up to me going after the information on the apps manual.
Overall, I’m content with the app, and if the Iflight somehow became compatible with the app so that I could automatically import the roster, my satisfaction would improve drastically.

Antwort von CrewLounge AERO
Very useful tool
Very useful tool. Many settings to adjust at the beginning but once fully set, it works seamlessly and offers a lot of functions.

Antwort von CrewLounge AERO
Excellent app with lots of features
Excellent app with lots of features, and hassle free.

Antwort von CrewLounge AERO
Good support team
If you have any issue with app, the support team is always there to help and assist you in getting your problem fixed.
Excellent customer service
Excellent customer service, with a one on one video call to fix a technical issue that was preventing me from downloading my roster from my company portal. The Crewlounge Aero team were patient and helpful and made sure they resolved all of my issues.
Amazing Support Team
Crewlounge Team is amazing. Thanks for you help!
The system fails constantly
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdated, frequently freezes, and lacks stability. The company’s conduct is also questionable — many customers purchased lifetime licenses, only to be forced into paying annual fees later on. I do not recommend it. It may seem affordable at first, but the constant issues and resulting stress are simply not worth it. You risk being let down when you need it the most.

Antwort von CrewLounge AERO
Very professional & hard working IT…
Very professional & hard working IT people in the background!
My Problem with FL3XX was solved ! Thanks to all involved - especially TUNG for liase with me !
Nice product, worth the price
Great value for money — highly effective product. Recommended!
Great value for money – perfect for professional pilots
I’m very happy with this app. The price-performance ratio is excellent – for a small cost, you get exactly what you expect and need. I use it as a professional pilot and find the mobile app very user-friendly and efficient. It even considers SIM and MCC times, which is a big plus. The logbook format is highly customizable to suit individual needs.
I’m not a fan of the desktop version, but since I mainly use the mobile app, that’s not a big issue for me. Overall, a solid tool that does exactly what it should.
I like the app and works fine
I like the app and works fine, although the visual design is not the one I like the most.
No crew information listed in the…
No crew information listed in the flight info. Rosterbuster has the functionality. Frustrating and disappointing.
Great Product and Service
I have been a long time user of CrewLounge Aero, using the Connect App & PilotLog App. Over the years I at times have been stranded due to the technology changes but, I have seen the company evolve during this time as well. CrewLounge have consistently improved their products and backup service at the same time. I am glad I have stayed on with CrewLounge Aero and products over the years.
Never had any problem with the app and…
Never had any problem with the app and when need the support helped very fast!
Poor to non-existent aftersales support
PILOTLOG App unexpectedly stopped working on 2 different Windows (10 & 11) based PCs. CrewLounge Support suggested I should uninstall it and continue with a clean installation of the latest app version afterwards. Did everything according to their instructions - no change. No more troubleshooting tips or any other help has been offered for more than 1 month since I did all the above - PILOTLOG application remains unusable...

Antwort von CrewLounge AERO
BEST APPLICATION FOR AIRLINE CREWS
BEST APPLICATION FOR AIRLINE CREWS
The only and best application for airline crews.
Clear display of critical flight information, you ll never show up late or miss your flight !
The Helpdesk is quick, responsive and efficient.
Used to halve Roasterbuster, never again !
Recommend Crew Lounge Connect highly
I am very satisfied with the App and…
I am very satisfied with the App and especially the support. All my old files have been transferred and open questions were answered quickly.
Thanks to the team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







