I was very impressed with the level of service I received from the staff at CovaU. The telephone consultant clearly explained what I needed to know. She is very knowledgeable.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Noel answered my questions with knowledge and a courteous manner. Email was also sent confirming the interaction. Wait time was also acceptable to speak to a real person.
So far I have been with CovaU for 3 months, the rates for me are excellent, currently I have cut my bill in half which is so important in the current economic climate. The customer service is excelle... Mehr ansehen
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... Mehr ansehen
Unternehmensdetails
Über CovaU Energy
Vom Unternehmen geschrieben
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Kontaktinformationen
Suite 05, Level 29, 225 George Street, 2000, Sydney, Australien
- 1300 689 866
- support@covau.com.au
- covau.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have contacted Covau customer…
I have contacted Covau customer support, she was helpful and offered a great gas rate, and solved my concerns.
Opalyn was super helpful and friendly
Opalyn was super helpful and friendly. She was able to assist me with my new gas plan and it was a very quick process.
Very good service
Very good service. Quick and responsive. Thank you CovaU
Opalyn was very efficient in updating…
Opalyn was very efficient in updating my gas plan today. Very satisfied.
The operator was great to talk to and helped…
The operator was great to talk to and helped me with my refund.
Smooth sign up
After some issues with a previous sign up request, the signup process with the agent today was smooth and helpful. He helped confirm that everything came through to me and the ensured the transfer would occur soon.
Good customer service
Good customer service, very helpful. Do not need to wait too long to speak with call centre representative.
Guillia, from Customer Service
Guillia, Customer Service was very helpful and promptly attended to my request for gas plan change
Would recommend COVAU services to anyone
Thank you
Great customer service
Rang to update my direct debit details the call center staff was very friendly and engaging. Great service!
Your customer service was exceptional
Your customer service was exceptional — professional, responsive, and genuinely helpful throughout the entire experience. I really appreciated the clear communication, patience, and attention to detail. The support team made everything smooth and stress-free. Highly impressed with the level of care and efficiency provided.
Grace made the change to a cheaper plan simple…
Grace made the change to a cheaper plan very easy. She explained the new rates at each step & applied the discount immediately.
Amazing customer service.
Good customer service very easy to talk…
Good customer service very easy to talk with
Just spoke to customer service to get…
Just spoke to customer service to get further feedback on our Concession discount request. She explained what we would need to do and then provided a link to on-forward the updated details directly to her.
Excellent service, thank you
Very happy with customer service
Very happy with customer service, good competitive rates, thank you!
Brilliant customer service
Contacted the customer centre on a weekedn to resolve a credit. Call was answered promoptly. I dealt with Rose who handled the call brilliantly across multiple accounts. Resolved the issue with no fuss. Great service. Thank you Rose!
Mark Ortega at CovaU was very helpful
Mark Ortega at CovaU was very helpful! He fixed up our billing issue, had good communication with us, and was clear in the next steps. He was fantastic to deal with. Thanks!
5-star customer service
Grace who assisted with my request was totally exceptional in providing me the best customer service. Ive had a more than postive experience overall.
Call Centre efficient and helpful
Their call centre was fast, efficient and very clear with the help I received regarding my account and connecting solar to the grid feed in.
Very helpful politely directed and…
Very helpful politely directed and attended to my queries promptly.. great service 👍
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.









