I was very impressed with the level of service I received from the staff at CovaU. The telephone consultant clearly explained what I needed to know. She is very knowledgeable.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Noel answered my questions with knowledge and a courteous manner. Email was also sent confirming the interaction. Wait time was also acceptable to speak to a real person.
So far I have been with CovaU for 3 months, the rates for me are excellent, currently I have cut my bill in half which is so important in the current economic climate. The customer service is excelle... Mehr ansehen
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... Mehr ansehen
Unternehmensdetails
Über CovaU Energy
Vom Unternehmen geschrieben
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Kontaktinformationen
Suite 05, Level 29, 225 George Street, 2000, Sydney, Australien
- 1300 689 866
- support@covau.com.au
- covau.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The COVAU operator was very communicative and helpful.
The COVAU operator was very communicative and helpful. All my queries were attended to in a friendly manner.
Called the team to review and switch my…
Called the team to review and switch my plan. The lady provided the best support over the phone. The whole process was very straightforward and quick.
Great customer service and energy pricing
Made contact with questions regarding my first invoice and CovaU was able to provide all the answers. Very good customer service. After reviewing my first invoice, CovaU was very competitively priced for my specific energy needs. I am pleased I made the recent switch to CovaU for my electricity supply.
Grace from customer service was very…
Grace from customer service was very professional and helpful.
Very helpful customer service
Great customer service
Great customer service. Customer service person was great and helped me switch from my current plan to a more suitable plan. Case reference SF05605164
Very helpful
Very helpful, explained everything and efficient. Thank you
It was great to be able to speak with…
It was great to be able to speak with someone regarding my queries - Maureen Tingson was very helpfull
Thank you
easy to communicate with staff member
Prompt and efficient
Prompt and efficient, I couldn’t want better attention to my queries. Setup was relatively straightforward and pain free. Now looking forward to smooth sailing.
I made a mistake transferring away from…
I made a mistake transferring away from CovaU. I was going to lose some credits that I had accumulated whilst a customer. Jessie from retention pointed out what would happen and negotiated a better outcome. Thankyou Jessie. This worked out better for me and for CovaU.
Great customer service and help with…
Great customer service and help with offering better discounts and deals
14JULY2026
14JULY2026, team member John , is very polite on the phone, he is well-trained, professional, his proactive action, resolved my request in few minutes , I’m very happy on the experience, K S Yu 👍👍😀😀
It was good to talk to jd he really…
It was good to talk to jd he really helped me to solve my problem thank you.
Very helpful and lovely interaction.
Very helpful and lovely interaction.
Highly recommended
Great Customer Service
Great customer service. Was able to sort out my account easily once I got assigned a goot person to help me out over the phone. Only needed 2 transfers, which seems to be the norm now days.
There was a bit of a misunderstanding…
There was a bit of a misunderstanding initially with our account, but customer service helped us resolved and was very kind in the process. Very important to have helpful customer support.
I had my first plan with CovaU energy
I had my first plan with CovaU energy. Guillia ine of the sales representative gave us the best price for our energy and made us very happy with her customer service and how professional she was throughout the process. Big ups to the team.
Good and prompt customer service
Best customer care service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.









