Corporatecommercialsurveyors Bewertungen 

352
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dealt with Louise, she’s great, helped with all our worries and explained the process in detail. Louise managed to get us a great rebate, would definitely use again for the next rating period. Ask... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My business has been dealing with CCS over the last year with an appeal against a hike in business rates. During the process they have been very professional, offering clear regular communication o... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This company scammed us last year that takes some nerve if they knew who they had just scammed. If you wish to know what a scumbag company they are type in BETTER RETAILER CORPORATE COMMMERCIAL SURVE... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A particular thank you to Louise but equally everyone in the team is helpful. They make the whole process straight forward and guide you through completing information on the gov.uk website. We did ha... Mehr ansehen


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

352 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 38 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(352)

194 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Impressive upfront, useless after payment

Avoid. The slick sales pitch and fast responses at the start are completely misleading.

We engaged them in March 2024, and initially they couldn’t be more helpful quick replies, clear answers, and big promises on timelines. As soon as the deposit was paid, everything changed. Communication dropped off dramatically, and getting any update became a constant struggle, I had to constantly ring up as no one would answer a simple email.

It then took until October 2025 over 18 months just for them to submit a claim to the Valuation Office Agency. That delay alone is unacceptable. We are now facing at least an additional 8 month wait for a response, which could have been avoided with competent handling.

To make matters worse, because the rateable value on the building has increased in this timeframe, they are now asking for additional fees, which I am contractually obliged to pay. please don't make the same mistake we did, you will regret it.

In short: Run for the hills if they contact you!!!

30. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

We’re sorry to read this review and that Jonathan feels dissatisfied with his experience. We take all feedback seriously and would like to address a few important points for context.
Business rates appeals are a formal statutory process governed by the Valuation Office Agency (VOA), and timelines are largely outside the control of agents. Since the introduction of the Check, Challenge, Appeal (CCA) system, substantial delays at the VOA have been widely reported, with cases often taking many months or longer to progress once submitted. Unfortunately, no agent can accelerate VOA response times.
In this case, work continued behind the scenes during the period referenced, including evidence gathering, VOA correspondence attempts, and assessment of the most appropriate time to submit to maximise the prospects of success. Submission timing is a strategic decision, not an administrative one, and submitting prematurely can materially prejudice an outcome.
With regard to fees, our terms are fully transparent and agreed at instruction. Any additional fees linked to changes in rateable value arise from statutory circumstances and are set out contractually from the outset, not introduced retrospectively.
That said, we do regret if communication did not meet expectations at times. We consistently aim to improve our client communication and service delivery, and feedback of this nature is taken on board constructively.
We would welcome the opportunity to review this matter directly and address any outstanding concerns. We invite Jonathan to contact our senior management team so this can be discussed properly and, where possible, resolved.

Bewertet mit 5 von 5 Sternen

Rosie was fantastic to work with.

Rosie was fantastic to work with.
From day one, she was informative, engaging and helped us at every step of the process.
Highly recommended,
Thanks again.

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Corporatecommercialsurveyors

Thanks for the positive words, Stuart - we will pass them on.

Bewertet mit 1 von 5 Sternen

Registration Issue.

I’m writing this review about the registration lady who was eating when I spoke to from registration.
Very poor experience and quite frankly she was rude and unprofessional towards myself as she was very clearly eating down the phone while dealing with my issue, whilst also becoming loud, coming across as confrontational and frustrated at me asking for help with the registration process just repeating ‘follow the guides I’ve sent you’ despite me repeating I don’t understand the guides.
If this is how the start of the process is I dread to think how the rest of this is going to be and how other staff members will behave when I come to them for advice if I become stuck or need an update in the future, this has made me very hesitant and frankly nervous and extremely dissatisfied that this is how they treat customers.

Please possibly offer her some retraining and a customer service course on communicating respectfully.

28. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thank you for your feedback. We note your comments and are sorry to learn that you are dissatisfied with your experience.

We take such matters seriously and are committed to reviewing any concerns raised in a fair and objective manner.

We have requested your contact details from Trustpilot in order to investigate this matter further; however, we have not yet received sufficient information to identify or verify your case.

Should you wish for your concerns to be formally reviewed, please contact us directly at cc@corporatecommercialsurveyors.co.uk, providing your full details and any relevant reference information.

Upon receipt, we will conduct a thorough investigation in accordance with our internal procedures and respond in due course. Where appropriate and supported by our findings, we will consider whether any form of redress is warranted.

We remain committed to treating all parties fairly and transparently and welcome the opportunity to resolve any genuine concerns.

Bewertet mit 5 von 5 Sternen

Current service

Currently the service has been very good. Lyndsey Chance has been our agent and has helped us through the process. We are now waiting on survey team to contact us and move forward from there.
Lyndsey has been contacting us throughout the registration process and has been a great help.
Look forward to continuing with the same level of service and a outcome that benefits myself.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Corporatecommercialsurveyors

Thanks Jayvin

Bewertet mit 5 von 5 Sternen

From start to this stage has been…

From start to this stage has been fairly full on. Lots of questions and requests for information, some of which I had no idea about, had it not been for Lyndsey nursing me through I’m sure it would never have happened , so a big thanks to her and her patience

20. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thanks for the positive feedback - and please be assured that it was no problem at all - it's what we are here for.

Bewertet mit 5 von 5 Sternen

Customer Service

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site.
She also clearly communicated the next steps/action to be taken on submitting the formal Challenge to our RV with the VOA which was very reassuring.

15. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thank you for the positive feedback, Neil - it is appreciated.

Bewertet mit 5 von 5 Sternen

Easy company to deal with

Easy company to deal with, very straight forward and informative. Even doing the verification online which I didn't know how to do was very easy as Lyndsey sent me an email with a step by step guide to do what I had to do

13. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thank you for taking the time to leave feedback on your experience - it is gratefully received.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful. Explained process really well. Even to a techno idiot like me.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Corporatecommercialsurveyors

Thanks, Stephen. It is a pleasure to read the positive feedback on your experience.

Bewertet mit 5 von 5 Sternen

Fantastic Customer Support

I had made a slight error when registering our property on Government Gateway and they were so helpful in sorting this for me when I was struggling to sign back in.
Can't thank them enough. The service we have received from Corporate Commercial Surveyors to date has been first class. Nothing is too much trouble.

8. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thanks Denise

Bewertet mit 5 von 5 Sternen

Lyndsey has done a fantastic job so…

Lyndsey has done a fantastic job so far. Am happy to recommend.

6. April 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thanks for the positive comments on your experience with us - it really means a lot.

Bewertet mit 5 von 5 Sternen

Lyndsey was extremely helpful

Lyndsey was extremely helpful. I wasn't fully prepared but she managed to make me very comfortable and helped with my query. The query was resolved and I am very happy with the service she provided.

30. März 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thanks for your feedback, Tony. It really helps us.

Bewertet mit 5 von 5 Sternen

I was recommended to use corporate…

I was recommended to use Corporate Commercial Surveyors and I could not be happier. Everyone I encountered has been highly efficient, friendly, and to the point — they know the kinds of specific and meaningful ins and outs that a lay or business person could never know despite reading the fine print. Highly recommend Corporate Commercial Surveyors if you’re looking to challenge your business rates. 10 out of 10

31. März 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thanks for your kind and positive feedback on the service received.

Bewertet mit 5 von 5 Sternen

Rosie Morrisey is a Star

Rosie Morrisey, was incredibly helpful. She talked me through the process and was very patient.

31. März 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thank you, Gareth

Bewertet mit 5 von 5 Sternen

Professional, Helpful, and Highly Recommended

Ms Lyndsay Chance was extremely helpful throughout the registration process. She was clear, professional, and very supportive from start to finish, making everything feel straightforward and stress-free.

Her communication was excellent, and she took the time to answer any questions we had, ensuring we fully understood each step. It’s rare to come across someone so efficient yet personable at the same time.

We really appreciate the help and would highly recommend her services to anyone needing assistance.

27. März 2026
Bewertung ohne vorherige Einladung
Corporatecommercialsurveyors-Logo

Antwort von Corporatecommercialsurveyors

Thank you for the positive feedback. It means a lot to us.

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