ConnecTen Internet Bewertungen 686

Great customer service and reliable internet!

Our Connecten has worked well in about 90% of the places we have been. When we move to a new location, I call customer support, and they get us hooked up the best connection available. Today, I talked with Angel, and she was friendly and quick to get us on the fastest cellular service.

Connecten is absolutely terrific hands down. Every support person there is incredibly helpful. Tyler is the salesperson and he will make sure you are well taken care of. The internet speed is fast and more stable than Starlink. It is also less expensive.

We love ConnecTen especially since we work on the road in our motorhome. We have never had any issues over the past 2 years and it even works in Nova Scotia, Canada with lighting fast speed. If you do need an occasional reset someone ALWAYS answers the help line and gets you up and running in a flash.

Simply put. They don't make companies like this anymore

They put the customer 1st...... Always there when needed. Always

This has been working great for us on the road.
I highly recommend it.

My connection was weak at the RV park early Saturday morning. I called tech support and reached Angel. Within 15 minutes I had smoking fast internet. Thank you Angel and I love ConnecTen!!

Our Internet was starting to slow down and contacted Jasper and in 20 mins he had us running fast again. Love Connecten service and their support!

Angel was able to ping the nearest tower and get our slow connection resolved on a Sunday evening. Always great customer service with Connecten.

Angel was very responsive even though we couldn’t resolve my issue he definitely at least tried, think my LAN cable could be bad.

Hazel was great today! Easily fired my plan up for this camping season!! I've yet to have a bad experience with the Connecten team!

Undoubtedly, one of the most exceptional services I have ever utilized is the Wanderlust Plan – Unlimited with Priority / 5G CAT20. From the professionalism and attentiveness of Rochelle to the overall quality and reliability of the service provided, my experience has been overwhelmingly positive. Rochelle ensured that every question was answered clearly and thoroughly, and her level of customer care truly reflects a company that values its clients. Future customers can feel confident knowing they are in good hands.

The service itself has exceeded my expectations. With unlimited data and priority access, I do not have to worry about exceeding usage limits or facing unexpected slowdowns during regular use. Whether I am working on my laptop, streaming content, or downloading large games to my console, the connection remains strong and dependable. The only interruptions I have experienced have been during severe weather conditions, which is understandable and expected with most internet services. Outside of that, the performance has been consistent and reliable.

There are, however, two areas where I believe improvements could be made. First, the $15 monthly fee to pause service feels excessive. During times when life circumstances require temporarily suspending service, paying a recurring monthly fee simply to keep the account inactive adds unnecessary financial strain. If a $15 deposit is required, it would be more reasonable for the service to remain paused until the customer chooses to reactivate it, without ongoing monthly charges during that period.

Second, while the one-time activation fee is typical within the industry and the router involves a one-time rental fee rather than an ongoing rental charge, I believe customers should have the option to own the router outright. Providing an ownership option would offer greater long-term value and eliminate the need to return the equipment.

Overall, despite these concerns, I consider this to be an outstanding service. The unlimited data, priority speeds, and overall reliability have allowed me to download numerous games and use the internet freely without worrying about data caps. I would confidently recommend the Wanderlust Plan to anyone seeking dependable, high-quality service backed by excellent customer support.

My CennecTen Internet service works really well at my home, even when my cell phone service does not. Tyler is always so helpful and personable anytime I need help.

We are full time rvers. And love Connecten Internet. We have stayed in wooded areas and also places that is hard to get phone service. But able to connect Connecten Internet with it. Love it. Definitely get a hold of Tyler. He will answer all your questions. Also Angel, Jasper and others are great with helping. I highly recommend Connecten Internet. Been using Connecten Internet for almost a year.

Angel was quick to help me, as always. I appreciate the quick, competent service. It’s always a pleasure.

I have been a customer of connecten for about a year and a half. I have traveled across the country using there service and only had minor problems here and there connecting. Mostly when I needed to change carriers for better connectivity. The other times I simply had no cell service in the areas out west I traveled to. I recently had an issue connecting to wi-fi and there customer service rep "Angel" answered my text quickly to resolve my problem. Connecten provides great Internet Service and there customer service is top notch. Thank you.

My ConnecTen service works extremely well. I travel the US during several months of the year. I have internet access while in transit, at any location with cell phone coverage, 24/7. I don't worry about clear view of the sky or buying more expensive options so it works while travelling. 2nd year using it and no issues at all.

Well, I’ve been calling to have something done about poor signal because of my phone and tv is buffering way to much. So in the phone call the representatives said they would reset it and it should work fine after 30 minutes but that has been 2 months now. The signal comes in just right and then it goes to where it’s blurry. When I first got connect ten it was great but in the last few months I’ve had nothing but problems. I’m sure it’ll get better and I’ll be able to stream without buffering and or blurring. The company is a great company, I’m no bashing them, just frustrated 😩