ConnecTen Internet Bewertungen 686

ConneTen internet service has served me well. Internet service can be frustrating. I travel for work and have always struggled finding an internet service that worked WELL everywhere. ConnecTen literally works everywhere I have been, which is all over the US. When it hasn’t worked great I simply get on the 24/7 chat and one of the customer service agents links to my router and fixes the problem, and they get it right every time. Tyler has been fantastic to do business with. He’s clear, quick, friendly, and always looking out for his customers! HIGHLY recommend this service!

Customer Service at this company is outstanding! Angel provides excellent assistance. Very happy with this company and the service.

Excellent customer service and technical support. Angel, with technical support, has been so helpful, with any issues that may arise. WiFi service is great and I am in an extremely rural and wooded area. Would definitely recommend Connecten to anyone needing WiFi in the wild.

Bill Calamia was excellent in helping me set up the new streaming service and so far the internet service is also excellent.
I will not use Dish Network or Direct TV again

Called to get our location updated. Answered phone quickly and got us right fixed up

We have used our cell phones for everything in our RV travels. Often it was very frustrating. And forget about streaming.

Connecten solved the problems. Having a solution. That automatically finds the best service is a game changer.

So far it works great and changing providers is a snap.
Tyler called about a week after I received the unit just wanting to know if I had any problems or questions. What other company does that? Connecten is truly a customer service oriented company.

Tyler just called me and let me know about their new television streaming service that they're offering. And because I'm already a customer, he offered me an amazing deal. Which sounds too good to be true, but I have a friend that's actually using it, and Is speaking very highly of it, so I will now give it a shot.

I was having an issue connecting to the internet, so I contacted Connecten's tech support and Angel was able tom help me out.

Tyler is an absolute asset to Connecten! He is knowledgeable, friendly and approachable.

Connect 10 internet is a really good service, I I live out in the country so me having internet services very important to me and my family and also we move around a lot in the RV and connect 10 internet is perfect for me and my family thank you connect Ten internet.

Ijust called into customer service waited on hold for a while. So i hung up and called Tyler direct and Even though he's not part of the customer service team he spent ,17 minutes on the phone answering some questions and trying to help me. S o i nust wanted to give him and a shout and thanks You for all of your time and hard work
You wont find out theer many companies anymore that actualy have a live English speaking people that are not AI

I almost bricked my router but Connecten saved it.I wanted to change my password on the router that Connecten supplies when you sign up. I followed the instructions they supplied but I changed a setting I should not have. Tracy and the other techs at Connecten fixed my problem quickly and I was back up and running in no time. The people at Connecten were wonderful and very patient and very professional. They are what companies used to be. THANK you Connecten.

Tyler and his crew at Connecten run a tight ship. Going on two years of service with our mobile camper and never miss a SMX race. Keep up the great work!

Really great job at making me feel valued and important

Customer service is horrible. Don’t ever try to cancel due to financial reasons or because you don’t need it anymore. They will not refund any of your money or let you finish out your month that you paid for before canceling. They also won’t give you any return label for
The device they demand back so you have to pay for that on top of everything else. Do not use this company. There’s other options out there.

We're just short of two years using our 5G router and unlimited service with ConnecTen.
From the southern border in Arizona to the northern border in Minnesota and N Dakota. Service has ALWAYS been quick and effective when we did need some help, even at night on weekends.
Because we had backup power our ConnecTen internet stayed dependable when straightline winds and a tornado interrupted power. We weren't dependent on the RV park internet and knew what was coming.
Thanks to Tyler and crew for great service!

fast and very helpful, Angel was the perfect and took care of us within minutes.

I setup a call back through email and received nothing all day Friday, didn’t think anything of it and figured it would maybe take a couple of days. I was on the phone at the time and a number called twice that I didn’t recognize so I didn’t answer right away and moments after I received a text message stating that they called twice and was sent to voice mail. Tyler from connecten;

Company : ConnecTen Internet just called 2x and was sent to VM

Company: He will inform the company that attempt through me to reach you with no success

Me: Yes I was on the phone but waited all day for a call yesterday

Company: Well. We got to tou today... we are extremely busy and many people want calls. Today was your turn

Me: Ten four that message made my decision super simple thanks for you time

Company: Glad we could help. Take care...

Now I know people are busy and I was not trying to be rude but the way the text went the company seems to not really care and will get to you when they have the time. If this is the way a company is ran I do not recommend them at all. I’m a department of defense contractor and deal with guys at rv parks because I travel all the time and will let them know and all the government officials I deal with know how this company operates.

Update: The company reached out to me personally and apologized for the actions of the employee. I do not hold this company responsible for the actions of this employee and also they have tried to make things right on their part , but I have already moved onto another company. I’m only raising this to three stars for the companies sake and not for the disgruntled employee who pretty much made threats to me after my review. I’m sorry connecten but the only way I’m taking this down is if that employee is terminated. Your sales people are the face of the company and this show what is truly tolerated.

Always there to help with whatever they can. Friendly and professional! Would highly recommend ConnecTen!!!!