Prompt delivery to N Ireland within a few days of placing order. Lawnmower and strimmer were extremely well packaged and were undamaged! Items were simple to put together with basic instruction pamphl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a fault with my lawn mover within guarantee period. My support query was very quickly responded to, I was offered a refund or replacement. A refund was sent on my request asap. Great no non-sens... Mehr ansehen
I needed a spare part, contacted them, instead of them just quoting me for the part, they asked for the serial number and when I bought it, and if it was under two yers, they would supply FOC. My mowe... Mehr ansehen
Marvellous after sales service, quick delivery of faulty parts, and stuck with their guarantee promise, can’t fault them.
Unternehmensdetails
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Vereinigtes Königreich
- cleva-uk.com
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Das haben sich andere Leute angesehen
Fantastic product
Fantastic product! Fast delivery. Easy to use on my vinyl, stone and parquet floors. And love how it cleans itself
Very pleased with my purchase .I have…
Very pleased with my purchase .I have used it a couple of times very happy with the suction power
Great little robot
Great little robot. Does exactly what it says, easy and intuitive to use.
For someone who owns 4 hoovers this is it!
Well for someone who owns 4 hoovers yes I buy get disappointed and buy again .Well no more having paid for top end all singing all dancing hoovers I have finally found the one.What an absolute find this is hoovers that deep it picked up dog hair and dust that 10 minutes prior I had hoovered.Absolutely love this does exactly as it states and one sweep shocked me.
Excellent customer service
Excellent service Sarah was extremely helpful and the mower was delivered on time.
There's no next delivery, and items are missing when it arrives.
They say it's next-day delivery! I made a purchase on March 8th of 3 items: a lawnmower, a hedge trimmer, and the battery for the trimmer. On the 9th, I only received the hedge trimmer, without the battery and without the lawnmower. Today, the 16th, I still haven't received any answers and the rest of my Order S82987
Positive experience
Easy to navigate website, good payment options and rapid delivery time. Would definitely purchase from this company again.
Great lawn mower purchase
Great purchase. The mower was delivered very quickly. Very easy to set up and the quick charge batteries meant we were mowing in an hour of opening!! Great job on the garden. It's not massive but only used one bar on the batteries to get the whole job done!
Superb customer service
Superb customer service! Had a problem with my new mower (nothing to do with Cleva) and they responded so quickly and sent a replacement. In a world of online sales, customer service is key and these guys were perfect
Quick and easy delivery.
Awesome product
Awesome product, delivered quickly. Powerfully blows away sweat to keep you cool on your indoor trainer. Very happy customer.
Vacmaster cooling fan
I purchased a Vacmaster cooling fan from Amazon last year but had problems with the remote 12v battery (type A27) draining within a few months. I contacted Cleva customer services by email for advice and Sarah responded immediately. Upon providing my Amazon receipt she offered to send me FOC a replacement remote which has now been dispatched and all within 48hrs of me contacting them. Great first class service. Thank You.
Good with long pile carpets but swivel…
Good with long pile carpets but swivel could be improved. Still very pleased with purchase.
Great service
A company should be judged not only by when things go right, but also when they go wrong. A fault somewhere in the system meant that I was sent a used/returned fan rather than a brand new one. Support were quick to respond to the problem and sent me a brand new one, even letting me keep the old one. Top service!
Excellent service from this company
Vacmaster hoover was delivered within 24 hours of ordering. I even had a discount of £11.00! Plus free delivery. Wonderful performance, picks up everything, really powerful. Would definitely recommend this company 😊
Delivered as scheduled stated
Fantastic service.
I purchased a mower from them a couple of years ago and it has been working fine. Then suddenly it stopped. Contacted Cleva and they could not have been more helpful. Shelley was fantastic, she helped me to diagnose the problem and when it was apparent that it was major sent me a replacement. If only all service desk were as good as this one. Totally recommend this company.
I used the online form and I was…
I used the online form and I was contacted the same day the staff were brilliant and got my enquiry sorted out and the part I needed was delivered the very next day. 1st class service I absolutely recommend this company
Excellent customer service
Bought one of there mowers in 2024 and found it to be very good, how ver in summer of 2025 it started to give problems and I contacted Cleva. Still under guarantee but still very pleasantly surprised to receive a brand new mower two days later and instructions how to dispose of broken one. However new mowers needs software upgrade and I was having problems with this, no problem to Cleva it is being sorted. They are a first class company to deal with and I give them 5 out of 5 for customer service
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