cinch - Corby Warehouse Bewertungen 

Disgusting vehicle has warning lights on and now has to go to marshals

good customer service and good communication from pardeep!

Easy process and updated all the way. Very fair price for my part exchange. Delighted with the new car

From start to finish they were brilliant. Answered all my questions within minutes.

After I expressed interest in the car, the first thing they focused on was completing the payment. They offered to provide some petrol because there was very little fuel left in the vehicle, but this was never given, as they later said the staff had already left.

When collecting the vehicle, they showed little interest in assisting with the necessary legal requirements, particularly arranging insurance. Since we had travelled all the way from London to Corby to collect the car, I expected better support. After spending several hours there, I had to arrange my own insurance before I could legally drive the vehicle home.

In addition, there was no proper key handover or explanation of the vehicle's features and documentation. Purchasing a vehicle is a significant milestone and a dream for many people, so I expected a more professional and customer-focused experience.

Excellent customer service and communication, really smooth handover and friendly staff at the Corby depot

Purchase process is really easy (I paid full). After reservation I had couple of days to consider all finance options and review car spec, there's no rush to complete the deal like in traditional dealers. Car has no issues, surprises. Delivery was very prompt. There are few minor paint issues but not too concerning.

My experience was very positive. Start to finish the whole experience was seamless and without any hassle. 100% recommended

Quick, easy, no fuss, no pressure phone calls.
Staff at collection friendly, helpful and knowledgeable.
Great all round would definitely use again

Pardeep was amazing in handing over my vehicle. Brilliant service!!

Regards, Dylan

Exhaust fell off 3 days later. Had to pay for repairs myself. Contacted cinch with evidence, still waiting for a response. Speakers and fans not working properly. Asked for this to be sorted, still no response. Poor communication.

I had a BMW 2 Series Active Tourer for a total of five hours before it developed gearbox problems. Cinch instructed me to take the car to Halfords, even though the staff there said that this wasn’t normally the type of work they carried out. However, they still inspected the car by plugging in a diagnostic reader.

The car showed numerous error messages, mainly related to the EGR system. Halfords said they added EGR cleaner and sent me on my way, but less than 30 minutes later the car was running even worse.

I returned the car to Cinch and received a refund. I then ordered another BMW 2 Series Active Tourer from Cinch, but it didn’t even make it to delivery because it too had gearbox problems.

After two cars with similar issues, I will not be buying from Cinch again. In my opinion, Cinch needs to carry out far more thorough inspections of the vehicles they sell before offering them to customers.

Professional, friendly and knowledgeable staff. Answered all our questions and conducted the transaction and hand over quickly but covered all the important stuff! A good experience.

Perfect service and such a lovely guy and Steve is a credit to your company, told me everything I needed to know about my new car.

Mark Arnold from Cinch came to deliver my car and take my old car in part exchange. Fantastic service, very polite and helpful, great communication, no stress at all. Thanks!

Everything went beautifully no problems

VERY HELPFUL WHEN BUYING MY CAR AND THE DELIVERY OF IT TO M HOME WAS FAULTLESS

They are efficient, quick and knowledgeable. We have had excellent speedy service and are so far delighted with our new car.

Smooth, professional service all round collection smooth, rep professional and knowledgeable

I spoke with Michael to reserve a car, he was reassuring and efficient because of their 14 days no quibble money back promise I actually paid for the car without looking at it. When I got to CINCH I expected their to be a lengthy process to buying and part exchange but Mo Khan made this simple. He gave me the keys to look around the car alone, which was my preference, he let me take as much time as I wanted l, even though it was 5pm on a Friday, when I was happy he took me inside, helped me tax my new vehicle and even charged my phone for me whilst we went through so reassurances - promises of again of the 14 day money back guarantee. I wasn't at the showroom more than an hour and came home in my clean new car, which drove beautifully. I will be back to review my stars if I find anything changed but I am very happy with my car and the customer service Micheal and Mo gave me - friendly, efficient and reassuring making a stressful process very easy for me which I very much appreciate.