My Burglar Alarm system required the yearly inspection. I hadn’t yet made an appointment. However the engineer ‘Sam’ happened to be in my area and called to see if it was convenient for him to carry... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Honoured a quote given months ago, engineer arrived on time, installed the upgrade and tidied up after himself, checked over the rest of the system and made sure we understood how the new controller a... Mehr ansehen
Unternehmen hat geantwortet
The engineer arrived on time and at a date that was convenient. He was extremely courteous and competent. He worked his way round the house and garage checking all the equipment causing the minimum of... Mehr ansehen
Unternehmen hat geantwortet
When I telephoned to book the appointment for routine service I explained to your operator that I was having the new fiber cable installed on the 9th November and that I would be going digital. It wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- auch in
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Hervorragend
12.103 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
You always keep appointments when…
You always keep appointments when booked, technicians are polite and knowledgeable, I have no adverse comments.
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Michael,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Really helpful and very pleasant
Really helpful and very pleasant and able to answer all questions
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Breakdown in communication with in your organisation
When I telephoned to book the appointment for routine service I explained to your operator that I was having the new fiber cable installed on the 9th November and that I would be going digital. It was then arranged that the engineer would call with me on 10th to change the security system to digital. This did not happen . The engineer dis service my alarm system but he had had no instructions or equipment to change the system. Why Not?
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Donald,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Great service as always
Great service as always , attendance was within the quoted time too.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service as always.
Got a letter booked the routine service. The engineer turned up on time and completed the service. He is always smart tidy and knows what he is doing. Sk all went smoothly as normal. Thanks
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Mr Pluckrose,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer very pleasant and efficient
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Rory,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent Chubb employee!The engineer arrived on time and at a…
The engineer arrived on time and at a date that was convenient. He was extremely courteous and competent. He worked his way round the house and garage checking all the equipment causing the minimum of fuss or disruption. A pleasure to have him around!
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Jonathan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Kev,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Vincent,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb engineer knew what he needed to…
Chubb engineer knew what he needed to do - explained this to me. Carried out task safely and efficiently with no distraction to our operation.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Andy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are happy to hear your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Lovely friendly staff
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Julie,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful and efficient service
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Brian is pleasant well informed and a…
Brian is pleasant well informed and a great member of your team always arrives on time
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always very professional and helpful
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Jan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Kenny
Kenny, the engineeer contacted me on the morning to indicate time of arrival. He was punctual, pleasant n very helpful. He identified n fixed problem immediately . Copy of report was emailed immediately after he completed the job.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Sheena,
Thank you for your wonderful review for Kenny! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Out of hours callout.
The technician kept me fully informed and was really helpful when I spoke to him on the phone as he tried to solve the problem.
When he came out he explained everything and what the problem was.
John Perks was very efficient and knowledgeable.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Neil,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The Engineer inspected my Chubb House…
The Engineer inspected my Chubb House Alarm in my home. He was pleasant and informative. I was reassured that the alarm system is working ok.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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