Charles Taylor Trading Bewertungen 

A very shoddy build quality to the benches I purchased as the construction is mainly nail gunned together and someone doesn’t know how to use them as our one benches arm was falling apart as soon as we got it out of the box and the rest was questionable in strength but the customer liaison was top notch with almost instant answers to my problem by Danielle and Gemma @garden chic

Terrible customer service from start to finish. No communication re deliveries, delivery delays, no communication re collections and forgot to issue a refund for damaged goods. Placed order 4 weeks ago and still no refund! General quality of items is really poor, making for a very disappointing experience.

My garden bench and chair are beautiful. They arrived quickly, I was told what day they'd be delivered on and received a call from the driver when he was half an hour away.

Not only that, he carried the bench to where I wanted it to go, up a hill in the rain. He was really cheerful and nothing seemed too much trouble. I wish all delivery drivers were as good! Thank you Darren!

Eventually delivered and of excellent quality.
Would purchase again from them.

delivered on time and a quality addition to complete my outdoor furniture

Lovely quality products however it was not made clear that self assembly was required for the item I was purchasing and this was something I couldn’t do myself. Very nice man came to do this after a week or two but I feel this should be stated on the website as it required a power screwdriver and quite a bit of strength!

I ordered the swing direct from the UK manufacturer. The delivery price included building and placing the swing. It is well built, extremely comfortable and looks top quality. I had bought table and chairs from Charles Taylor last year and the garden looks lovely with everything matching.

Easy to order, delivery as stated. Driver was very professional and pleasant. Table set up on arrival in place that I wanted. I initially thought it was the wrong table, my fault for not reading description properly. I was expecting a rectangular table with squared corners, however, really pleased with the set and quality seems really good. Sturdy and quite heavy.

Absolutely fantastic quality of product and lovely delivery drivers, very polite and they fixed everything together for us

Lovely, a bit bigger than I anticipated, but lovely

Great table, delivered by Mark who proceeded to assemble it for us. 5 star service, will order again from this UK company

The furniture is first rate.
Delivery time wasn't completely flexible.
Warranty is generous but not advertised widely. Plus you have to use their own wood preservative every 6 for it to remain valid. For the price of the furniture, a small free sample of the preservative would've been nice and could've been used to explain the warranty.

Absolute outstanding company!
Delivered on time, had a slight problem after installation. They came back at a later date and replaced a part.
Excellent service and top quality furniture, would buy again. ;-)

We saw this company at our local show ground and thought the furniture looked well made and a good price, we ordered a pergola and we are so pleased with it and the Company. They texted when they said they would, telephoned when they said they would and arrived on time. The furniture was well made and their lovely delivery chap put the panels together and put it in place. We also ordered the cushions from them. Would thoroughly recommend this Company and their furniture

Things are very badly made
I was talking to a delivery driver the other day i asked him if he wanted a coffee ☕️ and his reply was no sorry haven't got time as I have to do my delivery in 20 hours or I will never get home he all so said he as to sleep in his van over night so he can do all is run in one day he was on the phone 30 to 45 mins trying to ring his own office to get payment sorted which to me is not very good as a company. Me myself think that this is a 2 men job. driving all day and building and all the lifting i felt really sorry for this man i give him a £30 tip I don't recommend this company at all

Item exactly as described and delivered promptly . Bonus was that it was fully assembled as stated

Always top quality products

I had purchased the same item previously for a family member, and this came in one piece. Was surprised that it needed constructing and I found it very difficult to tighten the screws. Therefore it does not feel as solid as I would have liked

Just love Charles Taylor Trading! The products are beautiful, quality and so reasonably priced. Customer service is excellent and delivery fantastic!

We have always had a great service from Charles Taylor and have purchased a few items over the years. Great quality and delivery 🚚 service.