Tru Skylights  Bewertungen 

Excellent communications, really swift turnaround and high quality repair. Strongly recommended

We love our new triple-glazed Velux windows and solar-powered shutters. So much better than the old ones they replaced. Every aspect of dealing with Certified Installers has been a pleasure. From your proactive communication to your fitters' attitude and competence, an absolute joy. And the pricing was super competitive.

This is the company to go with trust me.
Great price and excellent communication and turnaround. Replacement glass and reseal and service on 1 velux window after internal pane broke overnight, together with service on 2 other velux windows all done in a little over an hour.
Excellent customer service and no nonsense.
Thanks ! Would definitely recommend !

The whole experience using Certified Installers was first class from the first phone call to the installation
Use them and you will not be disappointed

We had two sun tunnels fitted one in the bathroom and one on the landing. Very pleased with the light difference.
The company was very knowledgeable on the product and answered emails and calls efficiently.
The engineers came on time and were friendly and advised us the best place to place them . They tidied up afterwards and you would not of known they had been.
I would highly recommend them !

Following the internal glass shattering after the cold weather on a very high velux window I contacted CI after hours and was surprised to get a real person answer the call. After sending a photo by text, I got a price for the repair and choice of date for installation, which was the following day. Their fitter’s were excellent, on time and have fitted new glass to a higher standard so this failure shouldn’t happen again.
Super happy and highly recommend them.

We’re absolutely thrilled with our Velux replacement and the service that came with it. I would whole-heartedly recommend this company to anyone across the UK. Right from the get-go, communication from the office was clear and incredibly prompt. Lucy handled all my questions instantly and issued our quote far faster than any of the competitors I contacted.

Our installation team drove six hours from Manchester to get to us in Sussex, and were still bursting with energy and positivity when they turned up. The installation was seriously challenging (Velux high up in the roof, over stairs!), but they got on with the job without a single grumble. As anyone who’s ever had trades in their house will know, this makes all the difference.

They even had to cut down some of their scaffolding to make it fit the landing safely, and again, tackled it all head-on. The finished article looks stunning - replacing our decrepit 80s window (which was full of condensation and had a flaking frame) with a neatly caulked new one that’ll keep in far more heat and is remotely openable. We got a run-down on how to operate the new one, plus other products we could buy to automate it in the future.

Finally, the cost, while not pennies, was very competitive and a worthwhile investment. I will absolutely be calling them back once we’ve saved enough to replace our main windows, and to fit some solar panels too.

Friendly, efficient,helpful staff. The phone is answered promptly by a human. Replacement glass for 2 velux windows ordered and fitted. All left clean and tidy. Above and beyond as they sourced and supplied fitting for blinds which I had inadvertently removed. Recommended company

Excellent service starting with Lucy very friendly and great communication
The two fitter's so helpful cheerful & friendly very clean no mess...100% recommend this company

Got the boys to come and look at my Velux as they was in a bad way, Ivan come and quoted for glass replacement and a service at a quality price, 2 days later his engineers came swapped the glass serviced the windows they are like new. Great professional service from start to finish would recommend to anyone

The service given by Certified Installers today replacing two Velux motors has been first class and very efficient.
The installer knew exactly what to do and completed the work in under an hour.
Highly recommended.

From my first email to Jenna to the guys who came to do the work the professionalism from the team was excellent couldn't have done any better and they left my house immaculate. Well done.

After another roofer let me down halfway through job, certified installers were quick to reply to my request. Came to visit and asses. Seeing the job had started incorrectly. Came back the following day to rectify the problem and complete the instal.

Lovely chaps working on the job and great communication from the office.

Lucy and the team were excellent from start to finish ish. Despite my inability to identify the window model she was able to identify the correct model and source the window and mobilise the team so that our leaking skylight was replaced within a couple of days.

Had several quotes before certified installers trying to charge me for scaffolding which wasn’t necessary. Just a couple of photos and a quote came within hours The lads came and replaced my old window with the replacement in just over an hour. No fuss no mess they were amazing would recommend them every time 👍

From start to finish they were excellent.
Wouldn't hesitate to recommend this company
5 star service

Great company wouldn’t hesitate to use them again .
Ivan found problem immediately and replaced window quickly to help me Jenna Communicated well and the workmen we’re clean and efficient .
Thankyou

Once contacted for 2 new windows installation with Certified Installers, communiction was clear and fast forward. The engineer guys Gareth and Steve decended from Manchester and arrived in time. They were cheerful and energetic, swiftly finished their work, left the work area spotless maintaining professionalism in high standard. I am contented with their work and thankful to them for their timely help. 5 shining stars for all of them.

Really excellent service when we called about an “urgent”’situation around a failed unit. Couldn’t have been more helpful and efficient.

From initial contact which was straightforward to ongoing communication, all was smooth - the installation of the sun-tunnels by the very friendly Steve & Gareth was clean and professional, on the day we decided to add another unit… again was no problem with sorting and in less than a week they came back and installed - perfect company to deal with and left with expectations exceeded.