Have been using CEF Caerphilly for the past year or so. Rich, Tom and the team always go beyond the call of duty whether it be searching for a replacement of a redundant or discontinued product for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First class service. Some items needed were not available in store and staff helped with online ordering which was delivered promptly next day to the store of my choice. The staff were brilliant and v... Mehr ansehen
Unternehmen hat geantwortet
Always have fantastic service from Tom and Richie at Caerphilly. Helpful, reliable, do as exactly as promised. CEF 99% of the time have exactly what I need, when I need it. Deliveries are reliable an... Mehr ansehen
Unternehmen hat geantwortet
Awesome team that strive to make a difference and go the extra mile, exemplary service with very competitive pricing. Keep up the good work lads.
Unternehmen hat geantwortet
Unternehmensdetails
- Elektrogroßhändler
- Kabelnetzbetreiber
- Großhändler für Elektrogeräte
- Lichtgroßhändler
- Schraubenhandel
- Solartechnikanbieter
Über CEF - CAE
Vom Unternehmen geschrieben
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Vom Unternehmen geschrieben
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktinformationen
Unit 3, Bedwas Business Centre, CF83 8DU, Caerphilly, Vereinigtes Königreich
- 029 2086 5620
3,8
Gut
20 Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awful return policy
Awful return policy. Returned boots to local CEF shop.
No receipt as staff said that the code system was so slow, it would not register the return for 24hrs. They suggested I kept the delivery note but did not write an acknowledgment of the drop off.
They said I should just get refunded back into my bank account in a few days.
It has now been 4 working days and I have not received an email regarding the return.
23. Januar 2026
Antwort von CEF - CAE
Thank you for your review and feedback Karen.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
First class service
First class service. Some items needed were not available in store and staff helped with online ordering which was delivered promptly next day to the store of my choice. The staff were brilliant and very knowledgeable and the products very competitively priced. Definitely use them again.
30. Oktober 2025
Antwort von CEF - CAE
Thank you very much for your review Phillip.
Best Regards
Adele Feller (Customer Services Manager)
Customer service is absolutely amazing.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von CEF - CAE
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Cable delivery
From start to finish the process was easy and quick. The communication was fantastic and delivery was exceptional.
The driver was polite and courteous.
I would highly recommend them.
12. August 2025
Antwort von CEF - CAE
Thank you very much for your review Jeni.
Best Regards
Adele Feller (Customer Services Manager)
Antwort von CEF - CAE
Thank you very much for your review Lynne.
Best Regards
Adele Feller (Customer Services Manager)
Helpful and welcoming
Best branch in Wales. Very knowledgeable and welcoming staff, always helpful and reasonable on prices. Definitely recommend and the new branch looks amazing!
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von CEF - CAE
Thank you very much for your review Lewis.
Best Regards
Adele Feller (Customer Services Manager
Great products, poor service.
Great variety of products and reasonable prices but when I went in to store to collect my order I was left waiting (with others) like we didn’t exist. pretty poor service really made us all feel unwelcome.
1. Dezember 2024
Antwort von CEF - CAE
Thank you very much for your review and feedback Lucy.
Best Regards
Adele Feller (Customer Services Manager)
From ordering materials to delivery to…
From ordering materials to delivery to the door everything was spot on First class service.
16. September 2024
Antwort von CEF - CAE
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Awesome team that strive to make a…
Awesome team that strive to make a difference and go the extra mile, exemplary service with very competitive pricing.
Keep up the good work lads.
5. Februar 2024
Antwort von CEF - CAE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF - fantastic service, fantastic staff
Always have fantastic service from Tom and Richie at Caerphilly. Helpful, reliable, do as exactly as promised.
CEF 99% of the time have exactly what I need, when I need it. Deliveries are reliable and straight forward, website is also extremely good. All round great company to deal with.
3. Januar 2024
Antwort von CEF - CAE
Thank you very much for your review and feedback Ian.
Best Regards
Adele Feller (Customer Services Manager)
Sending us invoices that don’t belong…
Sending us invoices that don’t belong to us and still not been credited.
Also £9 for a 3m length of galv conduit.
Probably use CEF sparingly during 2024.
12. Dezember 2023
Antwort von CEF - CAE
Thank you very much for your review and feedback.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
What a Legend Tom is at Caerphilly CEF…
What a Legend Tom is at Caerphilly CEF staying late to do our order to help us out! Give this geezer a pay rise!!!
6. September 2023
Bewertung ohne vorherige Einladung
Antwort von CEF - CAE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF Caerphilly - The Big Cheese?
Have been using CEF Caerphilly for the past year or so. Rich, Tom and the team always go beyond the call of duty whether it be searching for a replacement of a redundant or discontinued product for compliancy or simply grabbing a few parts for a job. Quotes are always rapid, account is always bang on.
Personable, punctual, on time and competitive prices. What else could you want to run a small (or large) business? Plus the coffee machine always works!
12. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CEF - CAE
Thank you very much for your review and feedback Liam. I will ensure this is passed over to the branch.
Best Regards
Adele Feller (Customer Services Manager)
Antwort von CEF - CAE
Thank you very much for your review and feedback Sarah.
Best Regards
Adele Feller (Customer Services Manager)
Fast delivery and well stocked in the…
Fast delivery and well stocked in the materials I needed. 100% recommend to anyone
11. November 2022
Antwort von CEF - CAE
Thank you very much for your review Gareth.
Best Regards
Adele Feller (Customer Services Manager)
Caerphilly branch have been brilliant…
Caerphilly branch have been brilliant again for another year. Great friendly service .
23. Dezember 2021
Antwort von CEF - CAE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service & choice of product.
11. Oktober 2021
Antwort von CEF - CAE
Thank you very much for your review Denise James.
Best Regards
Adele Feller (Customer Services Manager)
Antwort von CEF - CAE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
So funktioniert Trustpilot
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