Horrendous company. Zero commication even after we reached out to highlight concerns. Terrible contract terms avoid if you do not want your company dragged down as well. Credit control are the worst
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We've used Cathedral Hygiene for nearly a decade. While being incredible value, they are discreet and efficient. Their team who come to change the bins are always polite and never a bother. We've not... Mehr ansehen
Unternehmen hat geantwortet
I am always very impressed with the service we receive from Cathedral Hygiene, especially Kristi who regularly visits the Business Centre. She is reliable, friendly and always completes everything to... Mehr ansehen
Unternehmen hat geantwortet
I sent an information request via a form and was contact by the lovely Liam, he was really helpful. We managed to get exactly what we needed plus he sold us some new Air Freshener units. Liam was thor... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Kontaktinformationen
Vereinigtes Königreich
- 0808 1000 120
- contact@cathedralhygiene.co.uk
- cathedralhygiene.com
4,3
Hervorragend
384 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Word of warning
Word of warning. Avoid.
This company signs you up to 60 month contracts that rollover automatically at the end. They don't write to you warning your contract is near the end because, in their words, "we don't have to."
Be very clear that this company will say everything is in the contract and you signed and that's the end of it.
Very mischievous business practice. As I said, avoid.
They will not be sorry about our experience. They might say they are but they're not. They are grifters.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
We're sorry to hear that you feel this way, Mark.
Our agreements are designed to be transparent. The duration and renewal terms are clearly outlined at the time of signing, and a further copy is sent to the customer once the paperwork has been processed in our office.
We regret that your experience did not meet your expectations on this occasion. Please feel free to contact us directly if you'd like to discuss this further.
The Cathedral Hygiene Team
Abigail Stevenson & Lesley Horrocks are fab!
Abigail Stevenson & Lesley Horrocks go above and beyond for us and I cannot thank them enough for their flexibility, customer service and effectiveness. We've been customers since 2011 and it has been faultless through several premises of ours. We will continue to build and grow our relationship in the coming years.
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for your positive review, Cieran.
We're very grateful for your kind words about our customer service, especially Abigail and Lesley. It's great to hear from a longstanding customer. We hope to continue this relationship for many years.
The Cathedral Hygiene Team
Lyndsey is always a pleasure to deal…
Lyndsey is always a pleasure to deal with, nothing is ever too much trouble, thank you
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review, Andy.
It's great to hear about your positive experience with your sales rep, Lyndsey. We will pass long your kind words. It is always lovely to hear from our happy customers.
The Cathedral Hygiene Team
Reliable and discreet
Reliable and discreet
Being using Cathedral Hygiene for around a year now and had no issues at all.
27. Mai 2025
Antwort von Cathedral Hygiene
Thank you for your review, Chantelle.
We are very grateful for your kind words and we're happy to hear that you haven't experienced any issues. We look forward to continuing as your supplier going forward.
The Cathedral Hygiene Team
Quick response and excellent service
27. Mai 2025
Antwort von Cathedral Hygiene
Thank you for your positive feedback about our service.
We appreciate you taking the time to leave us a review and are glad that we were able to respond quickly to your enquiry.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for your review, Donna.
It's great to hear that you found the process efficient. We always aim to provide great customer service so I'm glad that we met your expectations.
The Cathedral Hygiene Team
Massive scam avoid at all costs…
Massive scam avoid at all costs complete lies very unprofessional
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
We're very sorry that you feel that way, Corrine.
We strive to provide transparent communication and customer service in all aspects of the business, so we are disappointed to hear about your experience on this occassion. We aim to make our contracts clear by providing copies in writing so that all parties understand the agreeement.
Please feel free to get in touch directly if you have any further queries.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for your review.
It's great to hear that you were happy with our communication. We will continue to provide this level of customer service should you require any further assistance.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for the excellent review, Nikki. Your kind feedback is very much appreciated.
We will continue to provide you with a professional and discreet service as we continue as your supplier going forward.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for your 5* review, Joseph.
It's great to hear that you are happy with our service. We will endeavour to continue this level of service going forward.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for your 5* review.
It's great that you found the process easy and straight forward. We're always happy to help if you have any enquiries going forward.
The Cathedral Hygiene Team
Excellent service
Excellent service - we use Cathedral Hygiene for all of the offices at our business park. Staff always very professional. Great value for money. Definitely recommend!
12. Mai 2025
Antwort von Cathedral Hygiene
Thank you for leaving us an excellent review, Simon.
We're very grateful for your custom and your kind words about our company. It's great to hear that you would recommend us.
The Cathedral Hygiene Team
Very happy with our service across the…
Very happy with our service across the board. Never have any issues and our service is completed on time every time.
9. Mai 2025
Antwort von Cathedral Hygiene
Thank you for your lovely feedback.
It's great to know that you've never had any issues with our service. We will strive to continue providing you with a high quality service going forward.
The Cathedral Hygiene Team
Very easy to deal with and prompt response
Very easy to deal with and prompt response to an enquiry. All paperwork dealt with efficiently and digitally. The general service is carried out without any fuss and we often don't even know that they've visited.
8. Mai 2025
Antwort von Cathedral Hygiene
Thank you for your excellent review, Andrew.
It's lovely to hear that you were happy with our customer service. We aim to provide an efficient and discreet service, so we are glad that we've been able to achieve that for you.
The Cathedral Hygiene Team
AVOID COMPANY!!
AVOID COMPANY!!!
Massive fee of almost 2k to close business.
Was told it is compulsory to have or would
Result in fine.
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
We are very sorry to hear that you were unhappy with your experience with us, Demi.
We always aim to be clear with our contract and cancellation terms. The terms and conditions are always provided in writing at the point of signing, and a further copy is sent to customers once the contract has been processed in the office.
We regret that you did not feel that this was communicated clearly on this occasion.
The Cathedral Hygiene Team
5 star service
We’ve been with Cathedral for 7 years and never had any problems. They do exactly what they say they will at a very reasonable price. Thank you so much Marmalade on the square Wakefield.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
What a lovely review, thank you.
Our aim is to provide a great service for our customers and to build relationships that last long term. We will continue to do our very best for you.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for leaving us a 5* review.
We are happy to hear that you have found our service to be efficient and helpful.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for your 5* review, Alex.
We're very grateful for your feedback. We always aim to provide a high quality service, so it's great to hear that you were happy with your experience.
The Cathedral Hygiene Team
Great customer service!
Gareth was very helpful in organising a change with our regular service. The whole process was so quick, it was sorted within one day.
Thank you!
28. April 2025
Antwort von Cathedral Hygiene
Thank you for your excellent review.
It's great to hear that you found our service to be quick and helpful. Gareth will be delighted with your positive feedback.
The Cathedral Hygiene Team
Liam was very helpful
Liam was very helpful, and quick to get the job sorted that we needed to. He followed up with phone calls after an email to ensure we were on the same page. Great customer service, very friendly and helpful.
24. April 2025
Antwort von Cathedral Hygiene
Thank you for leaving us an excellent review, Stacey.
We always aim to provide great customer service so it is wonderful to hear that we were able to achieve that for you. Liam will be very pleased with your comments - we will ensure that we pass your feedback along to him.
The Cathedral Hygiene Team
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