Really great service from Jordan at Towcester sorted a small paperwork issue we had our end. Very knowledgeable about all the products and warranty’s on offer very friendly and can’t do enough for the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went to purchase our new car today in Towcester and couldn’t complain about the process or the salesman Radu, he was very well informed about the car and kind throughout. Although we were there for a... Mehr ansehen
Unternehmen hat geantwortet
We traveled from Banbury to Northampton to reach Carsa for our car. The reception staff was friendly, offered us water and candies, was ready to answer questions and quick to admit when the questions... Mehr ansehen
Unternehmen hat geantwortet
We booked a test drive of a Kia Sportage. Read some negative reviews online about Carsa but our experience was excellent. Radu at Towcester was helpful, knowledgeable and professional and met and gree... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Vom Unternehmen geschrieben
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktinformationen
Towcester Road, NN12 8QE, Towcester, England, Vereinigtes Königreich
- 02046402214
Summer price drops
4,3
Hervorragend
99 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Jordan at Towcester was very clear and…
Jordan at Towcester was very clear and straight forwards a very good experience.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Seamus,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan at Towcester was clear and straightforward, and that you had a very good experience with us.
Best Regards,
The Carsa Team
Great in person service
Sales team in the showroom were brilliant, honest, didn't rush me at any point and ensured I was comfortable with everything that was going on.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Hong,
Thank you for taking the time to share your experience. We're delighted to hear that our showroom sales team made you feel comfortable, were honest, and gave you the time you needed. Your feedback means a lot and we’re pleased you were happy with the service.
Best Regards,
The Carsa Team
Harvey was very helpful!
Harvey was very helpful and gave us plenty of time to see the car and ask all of our questions. We couldn't have asked for a more simple and straightforward experience!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Karl,
Thank you for taking the time to share your experience. We're delighted to hear that Harvey was so helpful and that you found the process simple and straightforward. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Anton was very helpful and answered all…
Anton was very helpful and answered all of our 100 questions. We were given time by ourselves to look at the car, had a test drive and had enough time to make a decision. Anton cleared all our doubts and gave us the best advice to make decisions.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Danica,
Thank you for taking the time to share your experience. We're delighted to hear that Anton was so helpful and that you felt you had the time and support you needed to make your decision. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Saw a car on autotrader
Saw a car on autotrader. Placed at Towcester. Went to see it. Salesman unhelpful. Didnt know if car existed and could use computer to find it as was too complicated. Told me to go and find car in compound and photo number plate, then return to office. I left. Hopeless and useless. Not a company I want to do business with.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear George,
We’re sorry to hear about your experience at Towcester and that you were left feeling let down by the service you received. Being asked to locate the car yourself and the lack of support from our team is not the standard we aim to provide. We are reviewing this with the team at the branch to understand what went wrong and improve the way we assist customers on site.
Best Regards,
The Carsa Team
Jay raja was the best especially with…
Jay raja was the best especially with finance information and he was great with FCA regulations. Really happy with service
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Samuel,
Thank you for taking the time to share your experience. We're delighted to hear that Jay Raja was able to support you with clear finance information and FCA regulations, and that you were really happy with the service. We'll be sure to pass on your kind feedback to him.
Best Regards,
The Carsa Team
It was a smooth process from start to…
It was a smooth process from start to finish, Radu made me feel welcome, talked me through everything, answered all of my questions and got my new car sorted with part exchange all within good time.
Fully recommend carsa and the towcester branch. Thank you
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear customer,
Thank you for taking the time to share your experience. We're delighted to hear everything went smoothly from start to finish and that Radu made you feel welcome and well supported throughout, including with your part exchange. It's great to know you would recommend Carsa and our Towcester branch.
Best Regards,
The Carsa Team
The service I received from Mr
The service I received from Mr. Radu was exceptional, he went the extra mile to make sure everything was alright with my car
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Ofor,
Thank you for taking the time to share your experience. We're delighted to hear that Radu provided exceptional service and went the extra mile to ensure everything was in order with your car. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
In principle a good idea , need to improve in execution
Harvey eventually our sales guy was very helpful and made sure we were happy with everything, the process of actually buying took over 2 hours , which was too long .
There seems to be too many contacts , communication was not good , I had to make many calls and emails to get things sorted … you make an appointment but it seems if your face doesn’t fit , they swap you for someone else … we took the car but they couldn’t find the second key , again not happy but I had already transferred the funds for the car when I was told this . Harvey promised to find the elusive key and post to us , we will see if this happens.
There are alot of cars to choose from and the principle is good , but putting it into practise could be better . My score was mainly for Harvey not necessarily the company .
24. Juli 2026
Antwort von Carsa - Towcester
Dear Sally,
Thank you for taking the time to share your experience. We’re pleased to hear that Harvey was helpful and ensured you were happy with everything, but we’re sorry that the overall process, communication, and delay around the second key fell short of your expectations. This is not the level of service we aim to provide, and we will review your comments around communication, handover times, and consistency of contacts to help us improve.
We appreciate your balanced feedback about the choice of cars and the concept, and we’re grateful that you highlighted Harvey’s efforts in particular.
Best Regards,
The Carsa Team
Significant hidden damage
Brought a vehicle the end of Jan 26, Start of June 26 I took the vehicle for a minor scratch repair in which the independent garage identified that the vehicle had significant damage repair. I notified Carsa customer care immediately which it took them 2 weeks to reply back to me and then advised as it was in my possession for over 6 months (which it wasn’t - this was only 4months after purchase) that there was no proof that it hasn’t happened within my time of owning the vehicle, after they confirmed a HPI check came back clear!! I was told when I purchased the vehicle that they are ex - lease vehicles (so a claim on insurance wouldn’t necessarily show on a hpi check). If you decide to get a car from them - be sure that there isn’t any hidden damage.. as they will not take ANY responsibility!!!!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Customer,
We’re sorry to read about your experience and the concerns you’ve raised regarding the history and condition of your vehicle. This is not the level of reassurance or support we aim to provide, and we understand how frustrating the situation and subsequent communication must have felt. We will review the details of your feedback, including how your case was handled, so we can improve our processes and clarity for future customers.
Best Regards,
The Carsa Team
Antwort von Carsa - Towcester
Dear Susiri,
Thank you for taking the time to share your experience. We're pleased to hear you were happy with our customer service and the speed of the process.
Best Regards,
The Carsa Team
The whole experience was very good
The whole experience was very good, salesman was very professional, he went through everything, and made sure we understood the warranty.
25. Juli 2026
Antwort von Carsa - Towcester
Dear Steve,
Thank you for taking the time to share your experience. We're pleased to hear that you found the process very good and that our salesperson took the time to go through everything and explain the warranty clearly. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Great service from arrival by Jay.No…
Great service from arrival by Jay.No pushy salesman tactics rather a take your time and let us know when you are ready tactic👍🏻
25. Juli 2026
Antwort von Carsa - Towcester
Dear Nurul,
Thank you for taking the time to share your experience. We're delighted to hear you received great service and appreciated Jay’s relaxed, no-pressure approach. Feedback like yours means a lot to the team.
Best Regards,
The Carsa Team
Lovely friendly staff
Lovely friendly staff, very relaxed and no pressure salesmanship. Talked through all the options. Thank you Harvey!
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Bethany,
Thank you for taking the time to share your experience. We're delighted to hear you found our team friendly and the process relaxed with no pressure, and it's great to know Harvey was able to talk you through all the options. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Jordan at Towcester was great
Jordan at Towcester was great. Very helpful & happy with the new car
25. Juli 2026
Antwort von Carsa - Towcester
Dear Stewart,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan at Towcester was so helpful and that you're happy with your new car.
Best Regards,
The Carsa Team
Jordan at towcester was very helpful &…
Jordan at towcester was very helpful & explained everything clearly. Will recommend
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Mrs James,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan at Towcester was so helpful and explained everything clearly. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Such a great experience dealing with…
Such a great experience dealing with Jordan in the Towcester branch. Knowledgeable about the vehicle we have chosen. Fantastic at getting a great deal for part exchange. 100 percent recommended.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Jeanette,
Thank you for taking the time to share your experience. We're delighted to hear that Jordan at our Towcester branch was able to support you with your chosen vehicle and part exchange, and that you would recommend us so highly. Your kind feedback is truly appreciated.
Best Regards,
The Carsa Team
Audi a4
Rose was excellent from start to finish making the sale very easy
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Dave,
Thank you for taking the time to share your experience. We're delighted to hear that Rose looked after you so well and made the process easy from start to finish. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Jordan at towcester was great
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Towcester
Dear Alex,
Thank you for your review and kind words about Jordan at Towcester. We're delighted to hear you had a great experience with the team.
Best Regards,
The Carsa Team
Wonderful Staff and Service!
I had a bit of a long wait due to issues with the finance, but the team were absolutely amazing! Anton, Rosie and Kevin were all so helpful and friendly! They did everything they could to get me going as quick as they could and always kept checking in which I think is lovely! 10/10 service!!
24. Juli 2026
Antwort von Carsa - Towcester
Dear Sarah,
Thank you for taking the time to share your experience. We're delighted to hear that Anton, Rosie and Kevin were so helpful and friendly and that you felt well looked after throughout, despite the delay with the finance. We'll keep working to make the process smoother while maintaining the level of service you described.
Best Regards,
The Carsa Team
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