The whole process was completely transparent and straight forward. The staff I dealt with were excellent and the car absolutely surpassed my expectations. No hard sell for extras and I didn't feel pre... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had such a fantastic experience at Carsa Portsmouth. Callum and Steve were absolutely amazing from start to finish. They truly went above and beyond for us, even staying open an extra 1.5 hours... Mehr ansehen
Unternehmen hat geantwortet
Don't buy from carsa Car had worn suspension arms,damaged brake hose tried to get rectified it's been 10 weeks and still waiting, won't answer phone, won't reply to e mails. Now reported to ombudsma... Mehr ansehen
I arrived early to collect the car which caused no issue. Callum at the Portsmouth branch was attentive and efficient. He organised for the car to be fuelled and valeted earlier than planned.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Vom Unternehmen geschrieben
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktinformationen
London Road 599, PO2 9QZ, Portsmouth, Hilsea, Vereinigtes Königreich
- 02046402212
Summer price drops
4,3
Hervorragend
160 Bewertungen
Bittet Kunden um Bewertungen
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I arrived early to collect the car…
I arrived early to collect the car which caused no issue. Callum at the Portsmouth branch was attentive and efficient. He organised for the car to be fuelled and valeted earlier than planned.
5. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Mike,
Thank you for taking the time to share your experience. We're delighted to hear that your early arrival was accommodated smoothly and that Callum at our Portsmouth branch provided attentive and efficient support, including arranging the fuelling and valet ahead of schedule. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Guy was fantastic at selling us our…
Guy was fantastic at selling us our car. Professional, friendly and the whole process was seamless.
4. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Jamie,
Thank you for taking the time to share your experience. We’re delighted to hear that Guy provided professional and friendly service and that the process felt seamless for you. Your positive feedback is very much appreciated.
Best Regards,
The Carsa Team
Excellent service very helpful
Excellent service very helpful
Guy knew his stuff and kept me at ease in an environment I am not good with
4. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Jorden,
Thank you for taking the time to share your experience. We're delighted to hear you felt well supported and at ease throughout the process, especially in an environment you usually find difficult. It's great to know our colleague's knowledge and approach made a positive difference.
Best Regards,
The Carsa Team
Transparent and Straight Forward
The whole process was completely transparent and straight forward. The staff I dealt with were excellent and the car absolutely surpassed my expectations. No hard sell for extras and I didn't feel pressured. This was the most I've ever spent on anything other than my home but it was worth every single penny!!
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Portsmouth
Dear Karen,
Thank you for taking the time to share your experience. We’re delighted to hear that you found the process transparent and straightforward, and that the team looked after you so well without any pressure. It’s wonderful to know your new car has surpassed your expectations, especially for such an important purchase.
Best Regards,
The Carsa Team
Antwort von Carsa - Portsmouth
Dear Ana,
Thank you for taking the time to share your review. We're delighted to hear you found our team friendly and helpful, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
Outstanding Experience at Carsa Portsmouth
We had such a fantastic experience at Carsa Portsmouth. Callum and Steve were absolutely amazing from start to finish.
They truly went above and beyond for us, even staying open an extra 1.5 hours after their usual closing time just to help us buy the car we wanted. We never felt rushed, and they remained friendly, professional and helpful throughout the whole process.
Their customer service was exceptional, and we really appreciated the extra effort they made for us.
A huge thank you to Callum and Steve. We would definitely recommend Carsa Portsmouth! ⭐⭐⭐⭐⭐
2. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Ali,
Thank you for taking the time to share your experience and for your wonderful recommendation. We’re delighted to hear that Callum and Steve at our Portsmouth branch provided such exceptional service and went the extra mile to support you without making you feel rushed. It’s great to know their professionalism and friendliness made the process so positive for you.
Best Regards,
The Carsa Team
Good service, lacked some knowledge
I’ve bought a car today. Was served by Doug and the manager (didn’t catch his name). Both were very very friendly and very nice gents, and helped me with my first time purchase massively. I was served by Doug on my test drive as well, who again was very nice, but did lack detail of the car i came to see, which left me having to do further research into what i would think would be good knowledge before showing someone a car.
All in all, really good service by really nice people for reasonably priced cars. Would go back
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Portsmouth
Dear Oscar,
Thank you for taking the time to share your experience and for choosing Carsa for your first car purchase. We’re pleased to hear you found Doug, the manager and the rest of the team friendly and helpful, and that you were happy with the service and pricing. We appreciate your feedback about the level of product knowledge during the test drive, and we will review this with our team to ensure we provide more detailed information in future.
Best Regards,
The Carsa Team
Very thorough and professional
Very thorough and professional. Answered all questions
1. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Matthew,
Thank you for taking the time to share your experience. We're pleased to hear you found our team thorough and professional and that all your questions were answered. We hope you enjoy your car.
Best Regards,
The Carsa Team
Callum and Russell were great from…
Callum and Russell were great from start to finish and worked hard to get us to the agreement we were after, safe to say we were very happy overall. Thanks to these two and the rest of Carsa.
1. Oktober 2026
Antwort von Carsa - Portsmouth
Dear Will,
Thank you for taking the time to share your experience. We're delighted to hear that Callum and Russell looked after you so well and that you were happy with the agreement and overall service. Your kind words about the team are very much appreciated.
Best Regards,
The Carsa Team
Don't buy from carsa
Don't buy from carsa
Car had worn suspension arms,damaged brake hose tried to get rectified it's been 10 weeks and still waiting, won't answer phone, won't reply to e mails. Now reported to ombudsman
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Portsmouth
Dear Adeel,
Thank you for taking the time to share your review. We're pleased to hear you were happy with the service you received.
Best Regards,
The Carsa Team
Took around 1 and a half hours from…
Took around 1 and a half hours from when I went into the showroom to collect the vehicle. All I had to do was sign the sales agreement. Them when I went to leave they only had 10% battery charge on the vehicle. I had to drive over 100 miles home. So had to pay and wait for vehicle to charge elsewhere.
29. September 2026
Antwort von Carsa - Portsmouth
Dear Louis,
We appreciate you taking the time to share your experience and are sorry to hear about the delay and the low battery level when you collected your vehicle. This is not the standard of preparation and handover we aim to provide, especially for customers travelling long distances. We will review our handover and charging processes to help prevent similar situations in future.
Best Regards,
The Carsa Team
Impossible.
There is no way to phone as an automated voice cuts you off. No one answers the WhatsApp it just shows read.
When I went there they said I need to book in advance and were rude. It seems I have to pay a deposit if I want to view a car that they have at their store.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Portsmouth
Dear steve,
We appreciate you taking the time to share your experience and are sorry to hear about the difficulties you’ve had reaching us and the way you felt treated when you visited. This is not the standard of service we aim to provide, and we regret the impression this has left. We will review our communication channels, our visit and booking process, and the way this was handled in branch to help prevent similar experiences in future.
Best Regards,
The Carsa Team
Shocking service
Shocking service, hidden faults with the car purchased, no reply to emails, and blocking your phone number would not recommend.
20. August 2026
Antwort von Carsa - Portsmouth
Dear Danny,
We’re sorry to hear about your experience and the concerns you’ve raised regarding the vehicle and our communication. This is not the standard of service we aim to provide. We will review what you have described so we can address any issues and improve our processes.
Best Regards,
The Carsa Team
Easy location to find in Portsmouth
Easy location to find in Portsmouth. The staff were extremely professional and helpful and made myself and my partner feel comfortable and welcomed throughout the process of exchanging my old car. If you're down there ask for Steve!
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Carsa - Portsmouth
Dear Lawrence,
Thank you for taking the time to share your experience. We’re delighted to hear that you found our Portsmouth branch easy to get to and that the team made you and your partner feel welcome and supported throughout your car exchange. It’s great to know Steve made such a positive impression.
Best Regards,
The Carsa Team
Very helpful and friendly staff
Callum, who helped us and all of the other staff we encountered were really helpful, talked us through everything thoroughly and made sure we left happy.
27. September 2026
Antwort von Carsa - Portsmouth
Dear Jordan,
Thank you for taking the time to share your experience. We're delighted to hear that Callum and the rest of the team were helpful, thorough, and ensured you left happy. Your positive feedback is very much appreciated.
Best Regards,
The Carsa Team
Guy was really helpful and patient with…
Guy was really helpful and patient with all my questioning! Everyone I dealt with on each visit were kind and helpful. Thank you so much, I am really happy with my car. I would recommend Carsa to anyone.
26. September 2026
Antwort von Carsa - Portsmouth
Dear Jennifer,
Thank you for taking the time to share your experience. We're delighted to hear that Guy and the rest of the team were helpful and patient, and that you are happy with your car. Your recommendation means a great deal to us.
Best Regards,
The Carsa Team
Very friendly staff and made the…
Very friendly staff and made the process pleasant. Thanks
26. September 2026
Antwort von Carsa - Portsmouth
Dear Paul,
Thank you for taking the time to share your experience. We're delighted to hear that you found our staff friendly and the process pleasant. We really appreciate your kind feedback.
Best Regards,
The Carsa Team
Guy explained and answered all our…
Guy explained and answered all our questions with a smile .lovely sales person, we loved each and every moment.
26. September 2026
Antwort von Carsa - Portsmouth
Dear John,
Thank you for taking the time to share your experience. We're delighted to hear you found our team member so helpful and friendly, and that you enjoyed every moment of your visit. Your kind comments are very much appreciated.
Best Regards,
The Carsa Team
Good priced car and easy to deal with…
Good priced car and easy to deal with Callum at the Portsmouth branch. Easy to arrange suitable time to collect the car. However, picked up car and warning light was on as tyres needing pumping up when I got home. Not a big deal but would have been good if this was sorted on collection. All in all good place to buy a car.
26. September 2026
Antwort von Carsa - Portsmouth
Dear Dave,
Thank you for taking the time to share your experience. We're pleased to hear you found the car well priced and that Callum at our Portsmouth branch was easy to deal with, and that collection was straightforward. We're sorry the tyre pressure warning light was on when you got home, and we appreciate you highlighting this as something we should have picked up before handover. We'll review this with the team to help improve our preparation checks.
Best Regards,
The Carsa Team
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