Car Racks Bewertungen 294

I bought 2 roof racks both took time to come, the first one fitted ok but Instructions not great. The 2nd one took very long and arrived a day before I needed it for holiday and didnt fit at all. £140 and I emailed them and they said they'd do an internal investigation and can I send photos. Sent 10 photos and not heard a thing since! I'll give it another week and send them a formal 14 day warning and take it to European small claims court and they can refund me and pay those fees. Mick's Garage you are awful!!

These guys were so helpful. Nothing was too much trouble and they went out of their way to help. Very impressed.

Ordered some nordrice solenzio roof bars from carracks.co.uk. all the subsequent emails were from Mickgarage.com. appears to be same company but carracks was cheaper.
The product is great and saved me so much money on roof bars, (Thule equivalent was around £300.
I paid for 24 hr royal mail delivery. However that is delivery once they arrive on the country from Europe, so it took about 7-10 days to arrive.
So long as you don't need quickly I would recommend

Excellent service

Quality experience and got what I ordered. Delivery was delayed but is out of their control. They were quick to message to confirm the delay and that the roof racks will be with me within the week.

Appreciate the customer service!!

Easy to order, took longer to arrive, but that's understandable since it needed to clear customs.

Ordered Nordrive Helio roof bars on website. Delivered promptly and product is as advertised. Have conducted trial fit to car and they work fine. Very satisfied with purchase.

Kept me upto date with where my parcel was and arrived within a few days! Cannot complain

I ordered roof bars.. And then read the reviews, most were negative. However I cannot complain as the item arrived within a week.... Even though I paid for 2 day delivery. The item fits fine and was well packaged. The price was competitive, so all I all I'm satisfied with the service provided.

Appalling . I ordered an electric pump for my SUP and it arrived with parts missing . I’ve emailed in to customer services several times with no reply and the number on the website to call isn’t “recognised “ . No resolution yet to my issue . Avoid

Fantastic. Was so easy to put together simple clear instructions went on perfectly. I had some pieces missing I found the email easily, I contacted them, they was really helpful and sent me the missing parts straight out. Thank you so much would highly recommend these guys!

Really should have looked here first 😩

Said I needed the racks today so they dispatched Weds - not helpful

Promptly delivered, well packaged, fits perfectly. Impressed with product

Ordered a roof rack and it arrived when promised and fitted perfectly. Cheapest company I found online and was delighted vs the cost of some of the big names like Halfords etc at double the price

Hadn't realised this was coming from Ireland being a .co.uk website, so took longer than expected as it had to clear customs. Amazingly everything was still in the box when it arrived, as the box itself was held together by the delivery driver's hands- all the staples were undone - not sure if this was by customs, poor handling in transit, or badly packaged at the source. I was pretty worried waiting for it to arrive after reading the reviews, and also a little unnerved by the email when it was dispatched with tracking number and the instructions to take photos of the packaging when it arrives if there's a problem - clearly mine wasn't the only one to arrive in a state and its a miracle the bag of of fixings was still there - think I was one of the lucky ones.
The rack itself is brilliant, feels really sturdy and fits 4 bikes on it solidly.

If your reading this I hope you have seen the many terrible reviews before you order.

Only half my delivery arrived (no roof bars) and despite emails to the company no resolution has been offered. Tried the phone number and its clearly been disconnected.

Based on the tracking their based in Ireland so you cant exactly pop round to speak to somebody.

Have this morning had email saying a new part has been sent. Lets hope it arrives.

Ordered a paddleboard. Price was really good. Board itself it perfect. Delivery took a little longer than expected but this is due to it being transported and passing through customs, etc. All good otherwise.

Item delivered on time, well made and really sturdy. I have managed to rack my E mountain bike with no problems. I would however advise that setting up the straps would have been abit easier with more information because this tool me sometime to figure out, could be me but the straps go from underneath the clips thus preventing them sliding. Make a QR code for a Demo video for this product that would be perfect. Rack used on i30 tourer hyundai.

Ordered a paddle ore, decent one for £30 (better than amazon ones) paid £5 for priority delivery. Ordered on June 16th delivered on 20th of June a day before my cornwall holiday.. as you can imagine I was over the moon it came on time for my holiday. I live in Suffolk, so a lengthy journey it had. Came wrapped in bubble wrap and bagged.

I ordered a tow bar bike rack. It was the best around for the price. The product is good. I didn't hear anything for a while so starting looking on trust pilot and started to panic "its a sham company". It wasnt - everything turned up and was delivered well. HOWEVER, too few comms with me early on led me into the panic - so Micks garage needs to take down the UK contact details and let customers go straight to Micks Garage in Ireland - and get two or three comms out to tell customers it on its way.