They were very helpul finding the right product, assisting on all stages. Delevery occured when scheduled. 100% recomend and would buy again.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had only 4 weeks before I had propose! But CarateEu made it possible in less than 3 weeks! The ring is so beautiful 4ct diamond platinum. I was deeply worried about the exact design and they crushed... Mehr ansehen
The customer service was top notch. All of my requests were taken into consideration. Delivery was faster then what was first promised and the ring was perfect.
I placed an order with Carateu; I was a bit hesitant at first because there weren’t many reviews. However, that quickly changed – Raiha looked after me. She really gave me excellent support and he... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Carateu is a Swedish online jeweller specialising in certified natural and lab-grown diamonds, engagement rings and fine jewellery for customers across Europe. Carateu was founded to make buying diamonds online feel more transparent, personal and secure. Customers can search and compare independently certified diamonds from the recognised laboratories GIA and IGI, with clear information about each diamond’s cut, colour, clarity, carat weight and certification. Whether you are looking for a loose diamond, a lab-grown diamond, a natural diamond or a made-to-order engagement ring, our aim is to help you make a confident and well-informed choice. We combine the convenience of online diamond search with personal guidance and gemmological expertise. Each certified diamond is reviewed before dispatch, and we work to provide clear communication throughout the purchase process from choosing the right stone to arranging secure and insured delivery. We focus on transparent pricing, secure payments, VAT-inclusive checkout where applicable, and no unexpected import duties within the EU. By combining fair pricing, certified diamonds, careful verification and personal service, Carateu offers a modern and trustworthy alternative to the traditional jewellery store experience.
Kontaktinformationen
C/O Places AB, Karlavägen 64, 111 49, Stockholm, Schweden
- +46 761 88 21 24
- info@carateu.com
- carateu.com
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Great product and customer service
They were very helpul finding the right product, assisting on all stages. Delevery occured when scheduled. 100% recomend and would buy again.
excellent collaboration
My experience with Rahia from Carateu has been excellent from start to finish. I came to them with a very specific vision for my ring, and their team was incredibly patient, professional, and attentive throughout the entire design process.
What I appreciated most was their willingness to listen to my ideas, discuss every detail, and make adjustments until the design reflected exactly what I had envisioned.
Their communication was clear and reassuring, and I always felt that my preferences mattered. The team took the time to explain the technical details, answer my questions, and ensure I was comfortable with every decision before moving forward.
The final design is elegant, distinctive, and personal — exactly what I was looking for. Carateu transformed my vision into reality, and I truly appreciate the care, expertise, and dedication they put into creating something so meaningful.
I would highly recommend Carateu to anyone looking for a bespoke piece of jewellery and a genuinely personalised experience.
Best customer service
The customer service was top notch. All of my requests were taken into consideration. Delivery was faster then what was first promised and the ring was perfect.
I bought an upgraded ring for my wife…
I bought an upgraded ring for my wife for our anniversary, and the whole experience was excellent. The ring arrived exactly on the timeline they promised, and the team replied quickly whenever I had questions. The website is easy to use, and the prices are great.
My only complaint is the limited range of jewelry types. I hope they keep growing and expand their selection. Highly recommend!
Will wholeheartedly recommend!🤍💍
Will wholeheartedly recommend!🤍💍
Honestly, I cannot recommend Carateu enough! My husband and I originally wanted to work with another jeweler, but unfortunately had a really bad experience with them. We ended up coming to Carateu on short notice, and they genuinely lifted our spirits again and made the whole experience exciting and special for us❤️
The entire process took only three weeks, the communication was amazing, and they always responded so quickly. I even gave them the wrong ring size by accident and they adjusted it immediately. Shipping was perfect, the packaging was beautiful, and the little personal card alongside my diamond certificate was just the cutest touch!
My ring is literally my dream ring, and I couldn’t be happier with the quality and the service. I’ve never worked with a better company for customized jewelry, and I mean that!
If you’re looking for beautiful, high-quality jewelry and a team that actually cares about their customers, PLEASE give Carateu a chance, you won’t regret it.
I’m already planning to come back very soon for my wedding band. 🤍💍
Thank you, Carateu, for making my dream ring a reality! ♡
Exceptional Diamonds & Outstanding Customer Service! 💎
I couldn’t be happier with my experience at Carateu! I ordered a bespoke pair of breathtaking 10-carat pear-shaped diamond studs (20 carats total), and the result exceeded all my expectations!
A very special thank you to Raiha, who was absolutely wonderful throughout the entire process. Her patience, professionalism, attention to detail, and genuine dedication to making everything perfect were truly exceptional.
The craftsmanship is impeccable, the diamonds are spectacular, and the customer service is second to none!
Highly recommended! I will definitely be a returning customer! 💎✨
High quality 14k gold pendan with dimond from Carateu
My experience with Carateu was excellent, from the first message on WhatsApp until delivery. What I would like to highlight most is the client-oriented approach. Even for my modest order (a 14k gold pendant with a 0.95 carat lab-grown diamond), they treated me like a high-priority client. Communication was excellent; they replied almost immediately and were always helpful and professional. Delivery was within the agreed terms, and even more so, when I told them that the pendant was a gift for my wife on the occasion of the birth of our first child, they tried to speed up delivery, upgrading it to overnight shipping at no extra cost to me. The jewelry I received looked flawless, a high-quality beautiful pendant with a sparkling real diamond with a certificate. My wife is very happy with the gift, and I am happy to have ordered it from Carateu. I am looking forward to ordering more amazing jewelry from Carateu.
I had 4 weeks left to my proposal…
I had only 4 weeks before I had propose! But CarateEu made it possible in less than 3 weeks! The ring is so beautiful 4ct diamond platinum. I was deeply worried about the exact design and they crushed it! The CAD design made it easier to get it right BEFORE they started working on it. The communication was super fast and reliable which always eases the mind with such a impactful purchase. Amazing Quality of Ring and Service!
Beautiful Ring, superb service!
The order experience was very simple and nice to use. I could design my own ring just the way my soon to be wife would like it. There is plenty of options to chose from, and the diamond selection was very beautifully displayed. I ordered on 16.08.2026 and received it in super good quality with a nice box and certificates plus a very pleasant self written note from the gemologist Raiha on 23.09.2026. I always knew where it was, as the nice team of Carateu kept me informed with updates. After the quality check the ring arrived in 2 days from Stockholm. Pricing, product, and overall experience considered, i couldnt have bought it anywhere for better value!
10.13 ct Emerald Purchase
I recently bought a 10.13 ct emerald cut from Carateu, best decision i made. They are super reliable and the stone came as in the videos shown by the supplier. It matches the IGI certificate and it’s spectacular. Im very happy with my purchase and the support. A coloured diamond will be my next purchase for sure.
Outstanding customer service
Outstanding customer service. The ring delivered is as expected: perfect. Thank you so much for a great experience.
I had an amazing experience
I had an amazing experience with Carateu from start to finish. They were incredibly helpful throughout the entire process, and I'm really happy with how everything turned out.
I ordered their Candice ring with a custom orientation, and one of the things I particularly appreciated was the ability to choose my own diamond, it seems to be quite a rare option among European jewelers.
Raiha was absolutely wonderful to work with: always helpful, polite, and quick to respond. I was working with a fairly tight timeline, as I already had my engagement trip planned, but the team managed to produce the ring and get it shipped in time.
The ring itself is beautiful, just like I wanted, and the whole experience was smooth, personal, and reassuring. I’m very happy with my choice and would definitely recommend Carateu to anyone looking for a beautiful, thoughtfully made engagement ring and a great customer experience.
very very good service!
I placed an order with Carateu; I was a bit hesitant at first because there weren’t many reviews.
However, that quickly changed – Raiha looked after me.
She really gave me excellent support and helped me in every way she could.
It was a bit tricky because of my tight schedule, but I’m more than satisfied and would definitely recommend this retailer!
Brilliant – keep up the good work, Raiha!
They provided clear information of the…
They provided clear information of the process and have great customer support
The experience has been exceptional
The experience has been exceptional. Before shipping the diamond they have sent me a video of it so, i could confirm that it was the diamond i have ordered. They have shipped it earlier than expected. I am very happy with my purchase.
Would %100 shop again!
I had a great experience ordering my…
I had a great experience ordering my ring from this company. The ring arrived exactly as shown in the pictures, with excellent quality and beautiful packaging. The ordering process was smooth, shipping was fast, and the customer service was responsive and professional. I’m very happy with my purchase and would definitely recommend this company to others!
Amazing diamond, smooth communication, fast delivery
Amazing diamond! We were looking a very specific and hard to get diamond - champagne color approx 2ct. We found it only on Carateu. As the company didn’t have many reviews we were a bit stressed but all worked well! ♥️ communication was very smooth. We got a real video of diamond. Shipment was fast. After we received diamond our jeweler confirmed that everything was matching the offer and certificate. Diamond is beautiful! ♥️ thank you so much! And thank you for a letter we got from you with the diamond. It was really nice! 🤗 we recommend 100%!
It was amazing
It was amazing. It arrived very fast. It was the exact diamond that I ordered. Everything was perfect
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