Did not receive my order,such a bad experience this time tried to get in touch and they never got back to me about my order,and paid in full too. Several times now I've sent massages and no response.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
No reply from them. Expected delivery date has expired and they don't respond to requests for information. It has all the feeling of a scam at present. Take your money and disappear. Update :... Mehr ansehen
First time I have ordered from this company,no complaints from me,was delivered on time with care really pleased with my purchase.
Canvas Art Rock has a fantastic selection of artwork for print. Quality of prints are excellent, colours are amazing. Delivery is good and items are usually sent within a week. Larger scaled items are... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop CanvasArtRocks.com for all your wall art needs. Canvas art, wallpaper murals, wall stickers and more. All wall art products come with free UK delivery and in a range of sizes.
Kontaktinformationen
Bristol, Vereinigtes Königreich
- canvasartrocks.com
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Beautiful framed print
Beautiful framed print, very well packaged. Very happy with it.
Missing one item from my order
Missing one item from my order. I have emailed the help email twice but have not heard back.
The piece I received is ok, but not great quality. I wouldn’t have minded if I had received the other item but customer services are non-existent.
Very quick service and good quality…
Very quick service and good quality canvas print
All turned out fine!
I was a bit skeptical as I did not hear anything for almost 10 days after putting in an order so I sent them an email. Customer service did reply 2 days later informing me that parcel had been out for delivery.
Parcel arrived well packed and protected. I am very happy with the prints which came nicely framed. Good quality frames and very sturdy. Prints are fun I wish colours are more vivid but they actually look good in the rooms. Very competitive pricing.
If you want a lovely
If you want a lovely, good quality canvas print that you can be proud of, choose another company. The 'canvas' is a horrible plastic. The pictures are like looking through a dirty window.
the hooks on the pictures are not in…
the hooks on the pictures are not in the midddle on the back, cant hang straight.
Customer service great
Customer service great. Picture just as described, Fast delivery and packaged well. Great experience.
No contact from customer support…
No contact from customer support following damaged item
No phone numbers to call them
It was just as it appeared to be and…
It was just as it appeared to be and just what I wanted. Thanks
Don't do it. Read the reviews everyone has the same problem. Customer service will waste your time till the order is sent!!!
Don't do it. Read the reviews everyone has the same problem. Customer service will waste your time till the order is sent!!! I wont ever order from them again.
I messaged them straight after ordering with a request to cancel the order unless a discount can be applied. They only messaged once a day requesting more details (even though they had the email address for the order) and the details were given to them within an hour and a half of receiving their emails. They delay you until the order is sent to tell you that they couldnt apply anything but now the order is sent there is nothing they can do. They are useless. Purposefully delaying so they can send you the item. They wont help. Just dont open yourself up to that.
Blurry and colors are different
The colors do not look the same as they do online. Further, the image appears blurry when you're not standing 5 feet away. Not happy with this purchase.
Zero customer service
Haven’t received my order yet but already disgusted with the lack of customer service!!!
I ordered a printed cushion for my sister’s birthday.
Order placed Monday night at 9pm, next morning at 6.58 I emailed to ask if they could send direct to her as I might not be able to get it to her in time for her birthday. Automatic reply, your request is being reviewed by our support staff. Later the same day I get a notification to say your order is on its way. I emailed twice more and telephoned to be told she will pass message on. I had a tracking number but it told me not available for tracking yet. Finally, I get a response on Thursday…….3 days after ordering to be told too late it’s been dispatched!!!! Considering it wasn’t actually dispatched until 3 days later they had ample time to change the delivery address but just couldn’t be bothered to. I doubt if anybody actually bothered to read my email request. Tried several more times to ring but just get recorded message saying leave a message but then states can’t leave message as mailbox is full.
Don’t buy from this company they are only interested in getting your money, they are not at all customer focused.
Wall Art Prints Order
Steer Clear of this Company. No reply to E mails and do not answer the phone or allow you to leave a message. Its all well and good having a glossy Web Site but Customer service is shocking
Put 2 items in my basket then sent a…
Put 2 items in my basket then sent a question regarding size and orientation of the prints. Email answered saying they would reply to my mail within 48hrs. They didn't so I ordered elsewhere and items are on there way with emails keeping me informed. Won't use canvas art again as there are plenty of others out there who appreciate your orders.
Slow shipping
I placed an order on December 13th to be delivered before Christmas. It’s now the 26th and I have not received my order even though I paid for shipping. Regardless of what they say, only order from this place if you can wait a while for your items.
placed 2 orders for Christmas presents
placed 2 orders for Christmas presents, one in plenty of time and the other on the Wednesday before Christmas (Monday), they hadn't been dispatched on the Thursday so I emailed them offering to pay for next day delivery but they came back and and said they would send them both on next day free of charge. I now have my order in time for Christmas. Big thanks to the staff for getting that sorted.
Worst company I’ve dealt with for a long time
I placed an order on 7th Dec it’s now 19th Dec and the only email I have had was to say they received the order - turn around is supposed to be 2/3 days and delivery the same - Has it been shipped /gone missing or have they just taken the money ? I don’t know - I have sent several emails and received one back from Aimee and Tiffany saying they were sorry and would look into it ? They promised me an update later that day but I never received that either. I have now asked for a refund so we’ll see how that goes!
It’s bad enough not receiving what you have paid for and worse when there is no communication either
They were still offering next day delivery and pre Xmas delivery on Saturday how likely is that going to happen ?
it’s a shame as they are offering unique products they are just not capable of actually delivering them :(
DO NOT BUY ANYTHING FROM THIS COMPANY
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