Cabinets Bay LLC Bewertungen 147

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic customer service! I had started looking into cabinets and kitchen layouts in Feb 2025. I had to wait awhile due to final measurements to order. They were great about helping me get right ba... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been working with Cabinets Bay for about four years on all of my kitchen projects and have never had any issues. Their service is always prompt, and whenever a warranty claim arises, they handle... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The cabinets are not easy to put together especially the drawers. The drawer glides will shift and cause drawer front to not look flush to the cabinet box. I noticed the clear coat was going to be an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Solid product, exactly as it appeared on the website. One observation: included written instructions were absolutely awful. The website video assembly example did not quite match the over fridge unit... Mehr ansehen

Unternehmensdetails

  1. Schrankmöbelgeschäft
  2. Küchenmöbelgeschäft

Vom Unternehmen geschrieben

We are a passionate and dynamic company dedicated to simplifying the complex home improvement process. With the support of experienced industry professionals, we aim to make your experience smooth and straightforward. To suit your needs, we offer both pre-assembled cabinets and ready-to-assemble (RTA) cabinets. Our kitchen designers and customer support specialists are here to assist you with everything from product dimensions to creating detailed 3D models of your space.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

147 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

It was so easy they communicated with…

It was so easy they communicated with me quickly and answered all of my questions. Delivery was way sooner than expected. I would recommend to anyone. Love my cabinets.

12. Juni 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for your wonderful feedback! We're thrilled to read that your experience with us was smooth and hassle-free. It's always our goal to provide excellent communication and address any questions or concerns promptly. Feel free to contact us with any questions.

Bewertet mit 3 von 5 Sternen

You need to remove mustard from your…

You need to remove mustard from your line and name it sand like the rest of the world

29. Mai 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for your feedback. All cabinet lines on our website and the websites of most of our competitors are named differently, although they are sourced from the same places. The cabinet manufacturers and stores use different cabinet names. That is standard practice in our industry. The paint color in the cabinet specs is marked as "Sand". We also offer door samples with free shipping to ensure that all customers can order and estim a product sample before ordering a whole cabinet set. Feel free to reach out to us with any other concerns or questions.

Bewertet mit 2 von 5 Sternen

Great cabinets, but...

Great cabinets, but...
After installing them i needed a few additional trim pieces. They are expensive at $117.00 for one 8' piece of crown molding, and another $140.00 for three pieces of 8'X1/4" toe kick, and three 8' quarter round moldings.
But then the shipping! They quoted me $285.00 for shipping, making my total well over $500.00!
After telling them to cancel the order, they dropped the shipping charge to $151.00. Still ridiculous!
So... although I'm very happy with the beautiful cabinets, their quality, and the original purchase, which totaled $6500.00, I think they could have accommodated me better by giving me their lowest shipping price FIRST!

26. Mai 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for sharing your feedback with us. 96" long items are subject to extra shipping costs due to the excessive sizes, as you were advised in advance. Unfortunately, we cannot negotiate the shipping costs with the shipping carriers/product suppliers. The website calculates all the fees automatically based on the product dimensions. You contacted us after you placed the order with a $285 (automatically generated) shipping fee, and the vital thing to note - we tried to help you get the needed items at the lowest possible price after that. We did not push you to accept it, and you were always able to proceed with cancellation. In addition to that, the $151 shipping cost you mentioned was not the final cost. The actual shipping charge was higher, and we covered the difference. Nonetheless, feel free to contact us with any questions or concerns.

Bewertet mit 5 von 5 Sternen

Well-constructed and beautiful …

We LOVE our cabinets and will likely order more. They look classy and sharp. This has been the perfect look for our dining room with exactly what we needed for functionality.

21. April 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

We are glad to read such a great comment. Thank you for your feedback. We look forward to working with you on your following projects.

Bewertet mit 5 von 5 Sternen

Very helpful & on time!

Great customer service

31. März 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

We're always happy to hear from our customers, and it means a lot to us to know that you're enjoying our products or services. Thank you!

Bewertet mit 5 von 5 Sternen

Exceptional quality - superior customer service

A customer service rep contacted me immediately after receiving the order to confirm that we were not trying to match cabinets. They wanted to be sure that we understood there may be some variances. I've never had a company care about something like that before. The quality of the cabinet we received (RTA - microwave drawer cabinet and 3-drawer companion cabinet) were extremely well-made. Honestly, I hesitated before purchasing because of the price point but, as the saying goes, you get what you pay for. We are very, very happy with these cabinets and, if we need cabinets in the future, Cabinets Bay LLC is the first choice for us.

3. April 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you so much for your positive feedback! We put a lot of effort into providing our customers with excellent service, and it's always lovely to hear that our efforts are appreciated.

Bewertet mit 5 von 5 Sternen

Ordering was easy.

Ordering was easy.
They shipped on time and arrived a day early.
Quality is good and easy to assemble.

28. März 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you so much for taking the time to leave us a positive review! We are so grateful for your kind words and appreciate your feedback.

Bewertet mit 5 von 5 Sternen

It was so easy to order online and our…

It was so easy to order online and our cabinets were delivered even sooner than promised! Great quality cabinets as well!

6. März 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for your feedback! We take pride in making the ordering process as easy as possible, and we're always happy to go the extra mile to ensure our customers are satisfied.

Bewertet mit 5 von 5 Sternen

It was affordable

It was affordable, great priced great quality material, and prompt delivery service!!!

21. März 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you so much for your positive review! It means a lot to know that we're meeting your needs and providing you with a great experience.

Bewertet mit 4 von 5 Sternen

It was a good experience overall

It was a good experience overall, with just a couple small issues. We requested a couple replacement parts due to defects, & they sent one wrong item. So, I had to send more pictures as proof, & wait longer to get the correct part. But they did eventually make it right.

14. März 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for sharing your experience with us. We appreciate your business and feedback!

Bewertet mit 5 von 5 Sternen

Ordered some sample door which arrived…

Ordered some sample door which arrived on time with no issues. Ordering process was easy. Customer service was very good.

17. Februar 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

We are humbled by your feedback and appreciate the opportunity to assist you. Feel free to reach out to us with any questions. We will continue our regular business hours on Monday, 3/6.

Bewertet mit 5 von 5 Sternen

Professional

Professional, quick and thorough. I ordered door samples and they reached out within a few days about doing a quote for the kitchen. Within 24 hours I had a detailed quote! We haven't ordered the cabinets yet but the professional service at the beginning gives me confidence.

6. Februar 2023
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Thank you for your kind words! We're glad you had a great experience and appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Quality and speed of delivery

I just recently received my first order, and the quality and workmanship of the cabinets rivals any other high end cabinet on the market. I did not use the design team since I did it myself, but once I place the order I received everything in less than two weeks. Definitely will use them again for my project!

25. Oktober 2022
Bewertet mit 3 von 5 Sternen

You lack too many crucial cabinet sizes…

You lack too many crucial cabinet sizes and trim options to complete a kitchen remodel. Upon receiving the cabinet door sample, I proceeded to price out the cabinets. First road block was no 36” cabinet to go above a refrigerator, nor any option for end panels to run along either side of the refrigerator. Industry standard always includes 36” options for this purpose. There’s no 30” base sink cabinet for a farmhouse sink. There were additional industry standard sizes I couldn’t get that are available through many other RTA companies. Let me be clear, I’m not saying the product is bad in quality, I was just surprised by the lack of available industry standard options. I’ve added a star simply because you stand behind your product. However, offerings are limited and make it impossible to complete a kitchen design with certain crucial sizes. This isn’t an attempt to ruin your company’s reputation, but my honest review regarding the many cabinet sizes you simply don’t offer, that I will say again, are industry standard.

8. Oktober 2022
Cabinets Bay LLC-Logo

Antwort von Cabinets Bay LLC

Updated response:

Thank you for providing a more detailed review.

In fact, we do have all the products mentioned in your updated review listed on the website.
Moreover, these products are available in two types - framed and frameless.

Our designer sent you an e-mail this morning with the details and links.
We used the e-mail address provided with the order. Please check the "Spam" folder if you cannot find our e-mail.

You can reply to this e-mail with any questions or the list of items you need to purchase, and we will get back to you with a price quote.
Besides you can submit your request through the website: https://cabinetsbay.com/get-a-price-quote.html

Hopefully, you will revise your feedback since we have all the items you mentioned.

Feel free to contact us with any questions.

Original response:

Hello.

Thank you for your feedback. However, we are not sure what sizes we are missing since you ordered only one door sample and never contacted us with any questions related to sizes. We offer over 35 cabinet styles that include over 12000+ products. Our cabinet sizes vary from 6" to 42" when it comes to cabinet width and from 12" to 96" in height.

Moreover, the cabinet manufacturer can modify eight of our offered cabinet lines at an additional cost. In addition to that, we provide free design services and help all customers to get their dream kitchens.

The products offered on the website are designed following industry standards. We provide various cabinet types and sizes like our competitors and big-box stores. Nonetheless, we understand that your criteria might be higher. Therefore, following our policy, you can return the ordered door sample and consider contacting custom cabinet shops to complete your project.

You can contact us if any questions arise. Our e-mail address is info@cabinetsbay.com

Bewertet mit 5 von 5 Sternen

Happy camper

This is my third time shopping with this store. I just finished a kitchen remodeling project for one of our properties and am very pleased with the outcome.

Nothing has changed since 2019, the first time I was shopping here. Everything is just as great. The ordering process was smooth, and the cabinets were delivered just on time. Product quality and customer service response time are awesome, as usual. The best part is the pricing.

Hope to be back soon!

16. September 2022

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