I ordered a few dresses but then had personal change of circumstances and had to return them. Marc was an absolute legend to deal with. He was so kind and understanding and could action the refund rea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a maternity dress, arrived pretty quickly and looked like the photo,, unfortunately event got cancelled so wanted to return the dress,. After a couple of emails back and forth I was offered a... Mehr ansehen
La livraison est très longue, vient de Chine, en France, puis aux états unis pour revenir en France 3 semaines plus tard… La communication pour le retour est très longue et étrange aussi. On de... Mehr ansehen
I ordered a dress, was poor quality and photos didn’t match what I received. I emailed the customer service team for a refund on the 17th July took days and after me chasing for a response. They the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At bumpbabe, we know motherhood is wild, messy, and seriously life-changing. We started bumpbabe because we were tired of stiff, scratchy maternity stuff that just didn’t fit real life. You need soft, stretchy clothes that work as hard as you do (and maybe hide some spit-up). We’re here for every bump, every stage, and every “Is it nap time yet?” moment.
Kontaktinformationen
2319 Gus Thomasson Rd, 75228, Dallas, Vereinigte Staaten
- +1 3322788009
- contact@bumpbabe.com
- bumpbabe.com
3,1
Akzeptabel
24 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Dresses take a month to get to US
Dresses take a month to get to US, then they don't want to let you return it or get a refund bc it arrived too late. Do not order from this company!!
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bumpbabe
Hi,
We’re truly sorry to hear about your experience, especially regarding the long delivery time and the frustration around not being able to return or receive a refund. We completely understand how disappointing it must feel to wait that long and then feel unsupported afterward.
Please know that this is never the experience we want for our customers. Shipping timelines can sometimes vary depending on location and demand, but we always aim to be transparent and fair when it comes to resolving concerns.
We’d really like the opportunity to look into your specific case and see how we can help. Could you please reach out to us at contact@bumpbabe.com
with your order number? Once we have your details, we’ll review everything carefully and do our best to assist you.
We truly appreciate your feedback and hope we can make this right.
Absolutely TERRIBLE customer service
Absolutely TERRIBLE customer service. Have been trying for a month to return a "dress" that was too short and can't get even a yes or no answer on if a return can be made. I even reached out directly to customer service multiple times. They ask me the exact same questions and then don't respond back to me. Absolutely do not recommend you shop here
Edit (2/12) - I finally received some direction on my return and had accepted a 20% refund for the item, but the company reached out and asked me consider updating this review or delete it, regardless they would provide a full refund. We went back and forth and they acknowledged my concerns. My major issue is that with maternity wear, there is a limited time to utilize & the length of this return process is just not acceptable. I had let them know that I would update my review, but then they told me they were holding my refund until that was complete - so I backed out. I would prefer to let others know my experience and hopefully influence Bumpbabe to work on their return process then to take the refund. If you are planning to shop with them as of the date of my review, I just warn you to make certain items will fit before buying
9. Januar 2026
Bewertung ohne vorherige Einladung
THEY REFUSE RETURNS
I would make the cliche comment “if I could give zero stars, I would”. The company REFUSES to let me return an item. They claim they are trying to make it right, but it’s only on the conditions that are convenient to them. I have been trying to return the item for nearly a month. The item is bad quality, poorly done and almost looks unfinished. Extremely large as well. Again, THEY REFUSE RETURNS. Dealing with this people for almost a month, all they can offer is credit in their store or 20% refund. POOR client service. A return should not be this difficult, but they sure make it difficult.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bumpbabe
Hi,
We’re truly sorry to hear that you’ve had a disappointing experience. That’s never the standard we aim for, and we take feedback like this seriously.
We’ve tried to locate your order so we can look into this properly, but unfortunately we’re unable to find any details under this name. We genuinely want to understand what happened and make things right.
Please reach out to us at contact@bumpbabe.com with your order number or any additional information, and we’ll prioritize your case immediately.
We hope to hear from you soon and have the opportunity to resolve this for you.
Really poor customer service
Really poor customer service. I initiated a return 5 days ago and have had to send nearly 20 emails asking for a returns label. The label still has not been sent to me. I have had to escalate the refund with my credit card.
28. Januar 2026
Bewertung ohne vorherige Einladung
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