I ordered a few dresses but then had personal change of circumstances and had to return them. Marc was an absolute legend to deal with. He was so kind and understanding and could action the refund rea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered a maternity dress, arrived pretty quickly and looked like the photo,, unfortunately event got cancelled so wanted to return the dress,. After a couple of emails back and forth I was offered a... Mehr ansehen
La livraison est très longue, vient de Chine, en France, puis aux états unis pour revenir en France 3 semaines plus tard… La communication pour le retour est très longue et étrange aussi. On de... Mehr ansehen
I ordered a dress, was poor quality and photos didn’t match what I received. I emailed the customer service team for a refund on the 17th July took days and after me chasing for a response. They the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At bumpbabe, we know motherhood is wild, messy, and seriously life-changing. We started bumpbabe because we were tired of stiff, scratchy maternity stuff that just didn’t fit real life. You need soft, stretchy clothes that work as hard as you do (and maybe hide some spit-up). We’re here for every bump, every stage, and every “Is it nap time yet?” moment.
Kontaktinformationen
2319 Gus Thomasson Rd, 75228, Dallas, Vereinigte Staaten
- +1 3322788009
- contact@bumpbabe.com
- bumpbabe.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Drawstring Waist Sleeveless Full Skirt Maternity Skater Dress
I get SO hot being pregnant during the summer. I bought a few tank dresses and they are very breathable and comfortable in the heat. Quality feels excellent.
I'm so happy with how comfortable these…
I'm so happy with how comfortable these pieces are. They're perfect for a growing bump but still practical after pregnancy, which makes them a smart addition to any mom's wardrobe.
Excellent customer service
I ordered a few dresses but then had personal change of circumstances and had to return them. Marc was an absolute legend to deal with. He was so kind and understanding and could action the refund really quickly. Would definitely rate this company for their customer service! Thank you again.
Customer service
Ordered a maternity dress, arrived pretty quickly and looked like the photo,, unfortunately event got cancelled so wanted to return the dress,. After a couple of emails back and forth I was offered a full refund and to keep the dress, great experience overall
Excellent customer service
Excellent customer service
I liked the overall look
I liked the overall look, but the sleeve opening felt a little snug on my arms. Not terrible, just not as comfortable as I hoped.
Top !
Les articles sont de qualités et le SAV compréhensif et réactif !
Great & fast customer svc!(:
Cheap nasty scam
The products which were fairly expensive, were not as they were pictured. The fabric was very thin and cheap , and the fit was so poor i cant possibly imagine what sort of body shape they are catering for. When going about getting a refund i had to email back and forth as was only initially offered 25% back and to keep to items which i was furious about, (i also had to send them pictures to prove it didnt fit) when i pointed out the returns policy on the website i was then offered 50% refund and keep the items which i settled at because i ultimately couldnt be bothered with the ag but i would not reccomend , no matter how lovely the products look on the website. Avoid!
Entreprise à fuir!
La livraison est très longue, vient de Chine, en France, puis aux états unis pour revenir en France 3 semaines plus tard…
La communication pour le retour est très longue et étrange aussi. On demande des spécifications de pourquoi on veut retourner. Un simple ‘trop grand’ ne suffit pas apparemment. Ils demandent de préciser et d’envoyer des photos…
Ensuite je reçois un mail en disant que la collègue spécialisé des retours m’enverra le bon de retour mais cela fait 2 jours maintenant, je n’ai toujours pas reçu de bon de retour et aucune réponse.
Entreprise a fuir!!!
Clothes took nearly a month to come
Clothes took nearly a month to come. The quality was awful, the material was see through and cheap. Trying to return is a nightmare. They are definitely trying to make it so difficult to return that you don't bother. They won't send out return instructions or a shipping label until you send photo's of the clothes to prove they are in good condition. I have never found it so difficult to return. Would never buy from them again and would definitely not recommend anyone to buy from them either.
Upon writing this review I received an email saying I would get a full refund and no need to return the clothes and to update my review.
My opinion has not changed, although I am getting a refund the process has been way too long and difficult and the clothes were of awful quality so I still would never buy from them again.
The swimsuits arrived later
The swimsuits arrived later than the original estimated delivery date, so unfortunately I wasn't able to wear them when I needed them. I don't think this was entirely the seller's fault, as shipping delays can happen.
However, the swimsuits look beautiful and I really like them.
What impressed me the most was the customer service. They were extremely kind, understanding, and responded very quickly. They handled my issue professionally and offered an excellent solution. I truly appreciate their support and would happily buy from this seller again.
No contact for a refund
I ordered a dress, was poor quality and photos didn’t match what I received. I emailed the customer service team for a refund on the 17th July took days and after me chasing for a response. They then finally started to reply requesting photos which I supplied. They said I need referring to someone else for a refund and nothing since. Such poor quality and service.
Update - the team have come back and been able to resolve the situation to a satisfactory result - just a shame it took so much time.
Service client au top
Service client au top ! n’ont pas seulement écouté mon problème, mais m’ont proposé une solution avec une rapidité de réponse et une gentillesse dont je les remercie.
Dress not my style/customer service was good!
I am updating my review because customer service made it right. The dress was not my style for my baby shower vision, initiated a return and was taken care of. The dress I ordered was too low cut for my event so just be aware of that, if that’s the look you are going for it’s great!

Antwort von Bumpbabe
Slow when asking for return.
I ordered 2 maternity dresses and when they arrived one was huge and the other one was true to size but the fabric was very low quality, itchy and wrinkly. On their website they say all items can be returned before 30 days and will be refunded, but here I am having to send emails back and forth and a week later have to still receive proper instructions and they are trying to get me to keep the dresses and accept a 20% refund.
- Update. The company got back to me yesterday and finally refunded the order.

Antwort von Bumpbabe
Do Not Order
I ordered a dress and the description was inaccurate. The material was cheaply made, the sizing was wrong, and the dress overall did not look like the pictures. I requested a refund, and have followed up via email and their Facebook messenger and have not received any replies to any contacts in 5 days. Their website clearly states they accept returns and offer full refunds, but they seem to be avoiding my messages. I will likely end up having to dispute the charge with my bank. Please avoid ordering from this company at all costs. It's not worth it.

Antwort von Bumpbabe
Save yourself the time and hassle
Save yourself the time and hassle, this website is a joke!! Sizes are not accurate, description is poor and not to mention the hassle of an attempted return. It has taken going on two weeks to try and receive instructions on doing a return and receiving a refund. First they will do everything to not give you a return i.e in store credit or a "deal" offering 50% return and you keep the unwanted items. On top of that they take forever to respond to you with you having to reach out multiple times before they will respond. I am not sure I will even end up receiving a refund if I'm honest so save yourself the headache and find what you want elsewhere it's really not worth it!

Antwort von Bumpbabe
Avoid this company – extremely disappointing experience
I am very unhappy with the service I have received. I have been trying to return items for several weeks, well within my return policy rights, yet the company keeps refusing to provide clear return instructions.
Each time I request a return, they ask repeated and excessive questions about what is wrong with the items, including requests for videos and detailed explanations. I understand being asked once or twice, but having to repeat myself seven times is unreasonable. Despite complying with their requests, they continue to avoid giving straightforward return instructions.
The quality of the clothing is also extremely poor and nowhere near what I expected.
Most recently, I even received an email addressed to the wrong name stating that I do not qualify for a refund, without any proper explanation. This feels unprofessional and dismissive.
If I do not receive proper refund instructions very soon, I will be contacting my bank to initiate a chargeback and escalating the matter to the ombudsman.
Overall, this has been a very frustrating and disappointing experience.

Antwort von Bumpbabe
Nothing went right with this order
Nothing went right with this order. I purchased three dresses and then three weeks later they still hadn’t shipped. When I contacted the company to cancel my order as it was taking too long they suddenly claimed it was shipped and couldn’t be cancelled. Then one of the dresses magically was refunded and the other two sat in transit for another two weeks. When the package was finally delivered it was only one dress (missing the other completely) and it wasn’t even matching the image of what I ordered. When I contacted customer service to complain they claimed that since I couldn’t prove I don’t have one of the dresses there was nothing they could do and then stopped communicating completely. This company is a sham and is just out to take your money.
Update-
After a month of continued contact and arguing with this company I finally received a full refund for my items. This is only after they tried to convince me to take partial refunds due to lack of proof that the one item didn’t match the description (despite me sending pictures) and that I couldn’t prove the second item never showed up. I also had two different people from customer service helping giving completely different information. I had to send them their return policy from their website when they claimed they couldn’t send me return instructions. Do not claim you offer refunds and hassle free exchanges when it is a complete lie. As someone 22 weeks into their pregnancy I have a lot of other things to worry about and fighting over a return when so many other companies offer faster and easier processes just isn’t worth my time. While they did resolve my issue finally I would still never order from them again as the products are poor quality and not as described on their website- nor will they follow their own website policies. A very poor business model taking advantage of pregnant women who already struggle to find clothing.
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