BowlersMart.com Bewertungen 

Makenzie and Sherri were very knowledgeable in helping my wife with her ball and the drilling of mine. Highly recommend this location. Amazing job.

My Husband and I visited the Santa Fe Casino BowlersMart Store and we spoke with Makenzie the Assistant Manager who very knowledgeable and attentive in helping me pick out my Husband's Father's Day Gift, he was very surprised. Vince the General Manager was very courteous and kept us laughing. I definitely will be back to purchase my Bowling items.

Mr. & Mrs. Blake

Received the wrong shoes and on top of that the wrong sizes as well

Ordered a ball and shoes on the 25th of March and after several non answered calls and voicemails, today someone answered and I was told they were in, They said "I guess someone decided not to call you " poor communication and customer service

What can I possibly say about James Croy the pro-shop manager at the Orange bowl Bowlersmart in North Lakeland except he is truly a genuine professional that cares about his customers and goes above and beyond to ensure you are completely happy!!!!!
My wife and I have had horrible experiences at our Bowlersmart and with the pro-shop manager in South Lakeland, just an absolute nightmare, and then we go to James that completely solves our problem without prejudice or judgment. He is truly an asset and knowledgeable and cares which means a lot today when it comes to exceptional customer service.
If you want a great experience and have questions about bowling James is absolutely the guy to see !!
We are very grateful for all his work and dedication to the sport and the way he handled our problem and solved it quickly and efficiently. Thanks so much, James!!
Nicole and Sam

Excellent customer service at bowlers mart at Santa Fe station, very knowledgeable and professional service would highly recommend.

Chris is amazing!!! Before Chris I had been seeing the same proshop for 15 years. Chris was able to identify and fix everything that was wrong with my equipment. Not only was everything all wrong but the 3 bowling balls I brought to Chris were all different spans and pitches. Chris fixed everything for me. Best of all I no longer have pain during and after bowling. Chris is truly a master of his craft!!!

Great and fast service and a huge choice of equipment

I Quit buying my Bowling Balls from BowlerX’ and since this year I or my wife has bought balls from Bowlersmart. Great experience from them, and you do get a response back from a Q..in a day or less. I waited for 12 days and no email from BowlerX about the ball! So my wife said NO MORE! So far this year between the 2 of us I’ve bought 4 balls and will continue to buy ALWAYS from Bowlersmart, a loyal customer. Plus they have 4 pro shops around the area I live in! You can not ask anymore from this Co. it’s a 1 stop shopping experience.Thx

Horrible experience. Dropped off 6 balls to this guy on a Tuesday (not all for me) said it would be done Saturday. Saturday then said come back Monday. When my buddy went to get his and his wife's balls drilled, they got there at 5, He told them to come back at 6. My son and I are unable to use these balls because the spans on both balls are way too small. Plug and redrill 8 days and wasted $193. I'll go elsewhere from now on

Ordered a 3 ball bag and a new spare ball, bag was to me lightning fast, expected 3 to 4 weeks for the USMC ball and was to me in a week... very happy with both items and extremely happy with the lightning quick shipping, would definitely recommend this site to anyone looking for bowling gear.

James did a great job and I appreciated it very much. He did drill for a thumb slug so I can change sizes. He just didn't have the right kind there as to what I use. Kindly send me a good coupon as I'm looking at buying one of the mid to upper reactive balls
Again, thanks a million

Bowlersmart always has quality products at great prices. Service is the best in the industry and very reliable.

Placed 2 orders. Site advertises "Free 2-3 business day delivery" and "Place your order before 2PM EST and your order will ship out same day. In stock items will ship out the following weekday if purchased after 3PM EST." Both times I placed the order well before 1pm and they did not even ship for the first 3 business days and showed "Processing."

When I emailed about the first order, they said they shipped the order 2 days prior, but per the tracking, the label was JUST created AFTER I'd already emailed them (as if they forgot and only shipped it because I asked).

For the 2nd order it gets better: Again 3 days goes by with order still showing "processing" and I send email with an auto reply that I should hear back in 24 hrs. 48 hours later I call C/S and am told they were waiting on an item, it just came in and the order just shipped (contrary to the policy above). However, at the same time I received a response to my email inquiry that stated "...this was shipped out on our end on 4/28 via UPS. It looks as though the order was lost in transit...We will ship this out again today via UPS Next Day Air...We have covered the cost of 101.76 for the UPS NEXT DAY AIR to ensure you get this tomorrow." As the order never showed to have been shipped in the first place, I asked for the original tracking number "just in case the lost order arrives" and was told it will never arrive (HA!) because "When a package is lost in transit, it will ship back to us because they will see that we have shipped the order out again." Clearly this is nonsense and they never shipped it. So ultimately I was lied to three separate times about their failure to ship according to their own policies.

So I found 2 balls for my grand daughters. It was so easy and I can't believe how fast the were delivered... Thank You Very Much

Everything has been great! No complaints at all

I ordered Christmas presents from bowlers mart. I even chose the expedited shipping to ensure the gifts arrived on time. 2 days before Christmas I had still only received half of my order. I sent several emails to try and find out what was going on and finally received a reply 2 days after Christmas stating that they would look into it. Once again, no more info on my order until I sent several more emails. I still have zero info on the other half of my order, and once again no response to my emails. This was an expensive gift that I financed through affirm. My first payment will be due before I even know if I will receive my order.

Cyndi did a great job by listening and providing well rounded guidance for my next next purchase. She has and always will be open and honest...Thank you

Wonderful experience! Ian was very knowledgeable and made purchasing a new ball easy. Love this place!