Extremely frustrating experience
Extremely frustrating experience. I booked a tour through this third-party site less than 72 hours before the sail date, only to have a major highway accident make it impossible to arrive on time. When I tried to reschedule, I was repeatedly stonewalled by an automated bot with no option to speak to a human or reach anyone by phone. Had I realized this was a third-party booking service rather than the tour operator directly, I never would have used them. Thankfully, the actual tour company was helpful and rectified the situation, but I will never book through this site again. Use caution and book directly with the providers instead.







