Ordered a blazer the afternoon before school started in the morning their driver delivered the blazer for Mearns Castle by 7pm to my home in Maidenhill. Quite a few of the folk who order .don't look... Mehr ansehen
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Das sagen Bewerter
Extremely delayed service. No proper communication. Emailed them, called them several times but no response from them. Never buying from them again.
They never sent us our stuff. We waited over 2 months then had to go in person and ask for it. It eventually came after that. I have friends who still haven’t recieved their orders. I don’t think we w... Mehr ansehen
The worst customer service I've ever experienced. I ordered a school blazer online. I never received any notification as to how long I'd have to wait to receive my order. When I phoned it went to v... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blossoms School Wear is a Specialist School Uniform Stockist. We supply uniforms for schools across the Greater Glasgow area that can be purchased at our East Kilbride Shopping Centre and online.
Kontaktinformationen
Unit 36, Southgate, East Kilbride Shopping Centre, G741LT, Glasgow, Vereinigtes Königreich
- 01355570111
- sales@blossomsschoolwear.com
- blossomsschoolwear.com
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Hat 6 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
No complaints…
I ordered and initially did not get an acknowledgement but after emailing they sent me a receipt and said it would arrive by 24th just. It was sent then and arrived on the 27th. Complete order good quality
very poor service
very poor service , order made online over 2 months ago no correspondence or reply to any emails
They will not refund. Credit note only
They only offer. A credit note if you return anything. They don't tell you at the point of sale. When my husband tried to enter into discusssion, they got the security guard, and he left, absolutely appalled
Please consider other vendors before giving this lady your money. The returns policy advising they.refund you, is for online order only
15 plus weeks to receive my order still…
15 plus weeks to receive my order still awaiting refund for items they claim they never had. Genuinely wouldn’t recommend Blossoms at all not a well ran shop by any means

Antwort von Blossoms Schoolwear
Ordered online and was sent a text when…
Ordered online and was sent a text when my order was ready for collection. Great service and friendly staff.

Antwort von Blossoms Schoolwear
Never received item never got refund…
Never received item never got refund won't use again

Antwort von Blossoms Schoolwear
Poor quality
The sweatshirt came with very poor quality embroidery stitching which has also pulled holes in the sweatshirt. The embroidered badge also doesn’t match that of the other jumper I received. I have messaged using the email address provided and no one has replied.

Antwort von Blossoms Schoolwear
Ordered darnley primery uniform great…
Ordered darnley primery uniform great quality and fast delivery.

Antwort von Blossoms Schoolwear
Very good service…
Website was easy to navigate so could easily find the school items I was looking for. Was kept up to date via email so knew when my items had been shipped and I received my school jumpers within 1 week. Very happy with the service and would recommend.

Antwort von Blossoms Schoolwear
Ordering is very easy
Ordering is very easy and as I've ordered before was given a loyalty discount, which is great.
Free delivery however I waited nearly 2 months for my order to arrive so thankfully did not need it urgently.

Antwort von Blossoms Schoolwear
DO NOT USE Blossoms Schoolwear!
DO NOT USE Blossoms Schoolwear!
Wrong item sent, ignored multiple emails, promised correct item would be sent when they eventually answered their phone, now months later and still nothing.
Zero stars!
Scammers
Scammers! Do not use this company, I ordered a school blazer in October 2025 which I still have not received. I have emailed and phoned and been fobbed off
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. Order placed in August 25 and never received.they have ignored numerous emails, don’t answer the phone, don’t return voicemails or respond to online forms and despite visiting the store twice to request a refund the issue is still not resolved. Legal action is now being taken as matter of principal. 1 star is too high.
Ordered 4 polo shirts in July 2025
Ordered 4 polo shirts in July 2025. After many emails x 2 were sent end of October. After more lengthy emails and complaint letter, I have still not received the 2 polo shirts. 16.1.26. left many messages and even spoke to someone once. No apology or refund offered. Customer service abysmal. Would give 0 stars if that was possible. I'm amazed they are still trading.
Customer is to blame whatever they screw up
Having a nightmare dealing with the shop in East Kilbride. Ordered a blazer which was promised delivery in two weeks, and then was lied about having it “next week” for six more weeks. When finally I demanded a refund, reveals that they had a boys blazer instead of a girls blazer and that they have run out of girls ones. After another week of chasing appears to offer a refund (for which I got a square email mentioning the refund was initiated), which never materialised after 30 days. When checked at the shop again said that we had to ensure we got the refund by contacting our bank!
Zero accountability and zero customer care - cannot trust anything other than getting something which is in stock at the store, and terrible attitude with the owners who never apologised or acknowledged any mistake they did.
Utterly disappointed.
Avoid avoid avoid
I placed an order in July and have heard every excuse under the sun as to why I have didn’t receive my order until October after waiting 14 weeks and 100s of phone calls later.
The excuses for not giving me my order were as follows: the items were out of stock, they forgot to post when the items did come into stock, they were really busy, the post office printer wasn't working for the labels, it was lost, they have been off work for 10 days, there was a family emergency.
I left at least 20 voicemail messages over the months - they are impossible to get a hold off. I suspect this is on purpose. They never responded to a single message/email, never returned a phone call, and if I did eventually get a hold of them on the phone they promised to ring back and never did. Not once. This tells you everything you need to know about the people running this business. THEY DO NOT CARE ABOUT CUSTOMERS
I had an issue with my order - the fleece I received was nothing like the one on the website. Different colour, different cuffs, missing parts - it was like a cheap knock off fleece. I went to the shop to return as did try to call about this several times and never got an answer. I explained to the man in the shop that this was not the fleece advertised on the website and he told me that the school had said the fleece on the website was "too grey" so they started selling this one. I know this is nonsense (and have since confirmed with school and other parents that they have the "too grey" fleece and I ordered the correct fleece no bother from another uniform company which was delivered in 3 days!). I asked for a refund and the man in Blossoms pressed a few buttons on the laptop and said that I would get an email about the refund. I didn’t receive any email and I refused to leave the shop until I did - he then pressed a lot more buttons and took another few minutes and I did eventually get an email which makes me suspicious as to what he did the first time.
Unsurprisingly the refund didn’t appear after two weeks I went back to the shop to ask the man working there where it was. He was so unhelpful and said there was nothing he could do and he had processed the refund. I don’t believe anything they tell me so I have raised with my bank to follow up.
I am reporting this business to Trading Standards and East Kilbride shopping centre. There us something very suspicious happening here and judging by the other reviews I'm not the only customer who has had serious problems with Blossoms.
I have never had such a terrible and stressful experience as a customer. They don’t care about customers at all - I will never buy from them ever again and suggest no one else does.
Absolutely awful experience.
Wouldn’t even give this store 1 star…
Wouldn’t even give this store 1 star order placed 25th of June now 8th of October and still no uniform been in store 3 times promised all sorts call most days rings out last promise was a refund and changed on order as refunded but no refund shocking
No items or refund
Don’t buy from this shop. I ordered uniforms over 7 weeks ago. After 3 weeks I emailed the shop to ask for a refund for items not received and was told it was despatched. Over 4 weeks later I have neither refund or items.
I can see this isn’t isolated and other have had the same problem.
Horrific company
Horrific company. Ordered a bundle online on the 5th July and have received nothing. Have emailed multiple times, filled out a contact form and left a voicemail and no response at all. So basically they have stolen my money and can’t even be bothered to respond. I don’t see why I should have to spend my money on fuel to drive from Paisley to East Kilbride to try and get a response. If you cant run an online business don’t advertise one. Have reported them to trading standards.
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