I ordered a shirt and forgot to put a discount code in prior to purchase. I wrote to them and they immediately answered, applied the code and refunded shipping cost. They went well above and beyond wh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered a shirt and forgot to put a discount code in prior to purchase. I wrote to them and they immediately answered, applied the code and refunded shipping cost. They went well above and beyond wh... Mehr ansehen
Unternehmen hat geantwortet
Ordered slides for my son that sold out before being shipped. Customer service was top notch and replaced them for a different color. Clothes and shoes are both a great quality and my son loves every... Mehr ansehen
Unternehmen hat geantwortet
The customer service was amazing. I made a mistake in the sizing of my purchase and they immediately cancelled my order so I could re-do it. Then I noticed that the shipping address had not been re... Mehr ansehen
Unternehmen hat geantwortet
Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot... Mehr ansehen
Unternehmen hat geantwortet
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thank you for correcting my mistake of using the wrong shipping address … this purchase is a Christmas gift for my 2 baseball playing grandsons and I’m excited to see their faces when they get it ❤️ thank you again. I was treated so kind and appreciate it.
Ben was able to assist me quickly and efficiently after I had made a mistake on my end ordering.
I had made a mistake on my order. Customer service was very patient and understanding! They, after digging and figuring out my mistake, handled it quickly and efficiently!
Couldn’t have been better!
I reached out to customer service about an issue related to my order, and I was so very impressed with quick they responded and resolved my problem! They understood the mistake I made and made it right with no questions asked. The best customer service I've received in a long time. Very impressed! Can't wait to receive my order and make my baseball loving boys' holiday!
My son wears this brand like it is the only clothes available. We ordered some new stuff for school clothes and when it came in we noticed the quality of the fabric in the shirt had changed. Better, softer, and lighter. But it was smaller than the old cotton stuff too.
I sent an email to them not sure what to do or even if they would respond.
They responded within an hour or so and asked for pictures of the product.
I sent them and they immediately responded by dealing with my issue and making it right. I cannot say enough good things about their response and their commitment to making things right.
I see these other reviews here but that was NOT my experience.
Thanks to them for being on top of their game.
Always had great experiences with ordering and shipping and always extremely impressed with the quality of the products!
Still waiting on a refund for an item that I returned, USPS tracking has the return delivered on 7/16. It’s now 9/9 and still nothing. I’ve emailed customer service 3 times, received 1 email back but still no refund!

Antwort von Baseball Lifestyle 101
I’ve always liked Baseball101 as a brand, but my recent experiences have been disappointing given how expensive their products are. I spent over $700 on one order, and when it arrived one pair of shorts was the wrong size and the three pairs of socks I paid $25 for were missing. I emailed the company three times before anyone ever responded to correct the issue.
Prior to that, I purchased a $90 backpack for my son. Within four weeks of regular use, both zippers broke. For the price point this brand charges, I expected much higher quality and better customer service.
I still like Baseball101’s style and reputation, but the quality control and customer service need major improvement. For a premium brand charging premium prices, this experience has been honestly very disappointing.

Antwort von Baseball Lifestyle 101
Took a month to get 1 of 2 pairs of shorts as they "refunded" the other pair without even letting me know. These were for my 12 yr old who wanted them for summer and now cooler weather is coming so probably won't fit him by the time he can really put them to use. On top of that, the "refund" was fully applied to a gift card he had gotten (even though I also paid some cash) and they want to charge me another $10 to ship a new replacement order

Antwort von Baseball Lifestyle 101
Unfortunately there isn't a 0 star option! I would choose it! Ordered a backpack Aug, 6 2025 for a child. Paid EXPRESS shipping to ensure he had it in ample time to start school. It is now 9/3/25- order still says unfulfilled! It has yet to ship! Only auto responses to email and no number to call! SCAM! They did take my nearly 100.00$ though! Worst experience ever! Would never order from them again!!!! Save time and money choose anywhere else!

Antwort von Baseball Lifestyle 101
Paid for additional shipping didn’t get all items within the timeframe I paid for them to be here . No one will respond to my email? Naturally there is no telephone number, I will never order or recommend this company to anyone.

Antwort von Baseball Lifestyle 101
Do NOT order from this company. You cannot cancel an order before shipping because the code WELCOME20 didn't work and it charged your credit card. There is no phone number to call to get someone to help you. They charge your credit card but you can't cancel an order because of their company's mistake. It is AI generated so it doesn't solve your problem. This company is the worst! I cannot stress enough not to order from this company. They want you to buy and they want to make money but not make their customers happy. I wish I would have read the reviews before I placed the order for my grandson's birthday. Lesson learned.

Antwort von Baseball Lifestyle 101
It is absolutely impossible to get a hold of anyone at this company! Ordered items a
Month ago and to date I have only received two out of 8 items with zero response on the delay! It took some time but the company did deliver all missing items

Antwort von Baseball Lifestyle 101
Spent hundreds of dollars over a month ago and they still haven’t sent my products or responded to my emails.

Antwort von Baseball Lifestyle 101
They have the best customer service!
It took over 4 weeks to receive my order. No responses to 3 emails sent to BL101. Finally, the order was delivered and received a follow up email from BL101 saying "it appears that your order is delivered and here is the tracking..." Nothing else in the email. No accountability for the delay and unresponsiveness, nothing! BL101 probably made millions of dollars during their back-to-school promotion and could care less if everyone's order was delayed due to not being able to handle the increase in orders. Greedy, just like their prices

Antwort von Baseball Lifestyle 101
I, as well as others, ordered during a back to school sale on 7/25. After not receiving my order or any real responses, just AI, I tried to cancel. They didn’t respond and shipped out items a week later that I no longer needed now. Still haven’t received refund on items now out of stock a month later.

Antwort von Baseball Lifestyle 101
DONT ORDER! big huge mistake if you do. I have been trying to get a refund. I put in for a refund but at the last window they switches over to an exchange and then you’re stuck. (With the same item!!)
They say they give you 60 minutes to cancel your order. That’s not true either because I sent an email because their phone numbers don’t work. It takes 48 to 72 hours for a response from them via AI, It’s not a real person a blanket email. And they charge you $6.99 for shipping PER ORDER when their shipping fee is already $8.50. They are extremely expense kids shorts $60.00! The only thing else I can say is just don’t do it do not order from them.

Antwort von Baseball Lifestyle 101
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