Ordered from here on line as seen product elsewhere much more expensive. Process worked as expected arranged delivery and it all happened seamlessly. Very deep drawers good quality lovely handles. Cam... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I purchased an oak wardrobe from Birlea which was delivered 14th April 26. Over the moon with my purchase. No chipboard, good heavy quality oak. Easy to follow instructions and put it together with... Mehr ansehen
Unternehmen hat geantwortet
The delivery was great and the staff very pleasant and professional. A very nice bed, which is comfortable and feels sturdy. The lift up mechanism is easy to use and offers a large storage option othe... Mehr ansehen
Unternehmen hat geantwortet
Bought the Stockwell Wardrobe and drawers. Can't comment on these yet as only just delivered and not opened yet. However, the two young delivery guys were great and very polite. All communication from... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelhersteller
- Bettenfachgeschäft
- Schlafzimmermöbelgeschäft
- Kindermöbelgeschäft
- Möbelgeschäft
- Hersteller
Vom Unternehmen geschrieben
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Kontaktinformationen
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Vereinigtes Königreich
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Hervorragend
3970 Bewertungen
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Das haben sich andere Leute angesehen
Furniture delivered was damaged and…
Furniture delivered was damaged and this was pointed out during delivery but driver said he can't take it back. Therefore two weeks on and we still have the damaged furniture and no idea what is happening and i'm having to chase. Perhaps I should charge storage costs ?
23. März 2026
Antwort von Birlea Furniture
We’re very sorry to hear about this experience and completely understand your frustration.
I can see our Customer Service team have been in contact with the retailer and are currently awaiting a reply from them with how to proceed.
Thank you for bringing this to our attention and we hope we can resolve this for you soon.
Excellent delivery service highly…
Excellent delivery service highly friendly would recommend
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your review!
We’re delighted to hear that you were happy with our friendly delivery service. It’s great to know you’d recommend us – that really means a lot!
Enjoy your new Birlea product!
Great delivery men
Positives - the delivery men were brilliant and very polite. They went over and above delivering a very heavy bed, taking it upstairs to the required bedroom which they didn’t have to do. They were very careful to not touch internal walls with the boxes. They arrived within the time scale given.
Just one negative - the date confirmed for delivery was changed to two days after which was disappointing but a discount was offered by Next where I bought the bed from so softened the blow.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your review and for taking the time to share your experience.
We’re really pleased to hear that our delivery team made such a positive impression — we’ll be sure to pass your kind comments on to them. It’s great to know they went the extra mile and handled everything with care.
We’re sorry to hear that your delivery date had to be changed and appreciate your understanding in this situation. Our transport team will look into this further, as this isn’t the standard we aim to provide.
Thank you again for your feedback, and we hope you enjoy your new bed.
Arrived within the time window and were…
Arrived within the time window and were polite, professional and efficient. Highly recommended.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your great review.
We’re delighted to hear that your delivery arrived within the time window and that the team were polite, professional and efficient — that’s exactly the level of service we aim to provide.
We really appreciate your recommendation and hope you enjoy your purchase.
Professional
Just received my delivery of a mattress. Plenty of notification along the way. New exactly when they were arriving. Pleasant and helpful when delivering into the house.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your feedback!
We’re really pleased to hear you were kept well informed throughout the delivery and that the team were helpful and pleasant on arrival.
We hope you enjoy your new mattress and wish you many great nights’ sleep!
Was very welcomed an was very helpful xx
27. März 2026
Antwort von Birlea Furniture
Thanks so much for your lovely feedback!
We’re really pleased to hear you felt welcomed and found the team helpful – it means a lot to us.
Thanks again for choosing Birlea!
Brilliant all round!
Brilliant communication regarding delivery, bang on time. Really friendly helpful delivery driver too. Quality excellent and fabulous packaging. Everything very secure with no risk of product damage. Highly recommended
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your amazing feedback!
We’re delighted to hear the delivery communication was spot on and that everything arrived right on time. It’s great to know the driver was friendly and helpful too.
We’re also really pleased you’re happy with the quality and packaging – we take a lot of care to make sure everything arrives safely and in perfect condition.
Thanks again for the recommendation, it really means a lot!
Fast delivery
Fast delivery! Delivered direct to front door, as requested.
Quality of product is strong and sturdy. Great buy!
25. März 2026
Antwort von Birlea Furniture
Thanks so much for your great feedback!
We’re really pleased to hear your delivery was quick and followed your request, and that you’re happy with the quality too. It’s great to know you’re finding the product strong and sturdy.
Thanks again for choosing Birlea!
Great delivery service
Great delivery service, good communication and friendly delivery staff. Great bed very happy.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your feedback!
We’re delighted to hear you had a smooth delivery experience with good communication and friendly staff. It’s wonderful to know you’re happy with your new bed too!
Wishing you many nights of great sleep with Birlea.
Antwort von Birlea Furniture
We’re really sorry to hear about your experience — this certainly isn’t the standard we expect from our products.
I can see that a member of our Customer Services team has been in contact with the retailer to organise a collection of this so if there is anything else we can help with in the meantime then please let us know.
A good quality solid bed
A good quality solid bed. Straight forward to assemble. Delivery slightly earlier than allotted window but all good.
27. März 2026
Antwort von Birlea Furniture
Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality of your bed and found it straightforward to assemble.
We appreciate your note on the delivery timing as well — glad to hear it all worked out okay in the end. Enjoy your new bed!
Great delivery service
Great delivery service. The delivery men were really careful bringing it in the house.they were really polite annd professional. Everything was just great.
27. März 2026
Antwort von Birlea Furniture
Thank you for your kind words! We’re delighted to hear that you had such a positive experience with our delivery team — we’ll be sure to pass your feedback on to them.
It’s great to know everything went smoothly and that you found the team polite and professional. Enjoy your new purchase!
Antwort von Birlea Furniture
Thank you for your feedback! We’re really pleased to hear you felt well informed throughout the delivery process — keeping our customers updated is something we always aim to do.
We hope you’re enjoying your purchase, and thanks again for choosing Birlea!
Great service and nice furniture - Truly SMB
Great service and nice furniture. We ordered some for our office.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your kind feedback! We’re delighted to hear you’re happy with both the service and the furniture.
It’s great to know our products are being used in your office — we hope they serve you well. Thanks again for choosing Birlea!
Quality not really great for the price
Quality not really great for the price, unfinished sides to the units had to be on show due to pre-drilled holes
8. August 2025
Antwort von Birlea Furniture
Thank you for your feedback — we’re sorry to hear you’re disappointed with the quality. This isn’t the standard we aim to provide. Thank you for providing your contact email, we will contact you directly regarding this.
We appreciate you bringing this to our attention and hope we can improve your experience moving forward.
Brilliant Birlea
Bought 2 x triple wardrobes, 1 x double wardrobe and a chest of drawers. Delivery was quick and problem free .Really easy to assemble and no missing bits (which is unusual for flat pack furniture.Excellent quality and would recommend.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your fantastic feedback!
It’s great to hear everything arrived quickly and without any issues, and even better that you found the furniture easy to assemble with no missing parts — we know how important that is with flat pack.
We’re really pleased you’re happy with the quality across all your items, and we appreciate the recommendation. Thanks again for choosing Birlea!
Antwort von Birlea Furniture
Thank you for your great feedback!
We’re really pleased to hear your delivery arrived on time and that the driver was helpful — that’s exactly the level of service we aim to provide.
We hope you’re enjoying your purchase, and thanks again for choosing Birlea!
No stock, but taking money
Why are they selling a product saying 3 day delivery, that it turns out they haven't even got in stock.
Very disappointing when after choosing it moves from one week, to 4 weeks, and now in May. Now having to try and get a refund from the Range who were supplying it. This is still being advertised as available with Next and Debenhams.
Poor customer service.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
We’re really sorry to hear about your experience and understand how frustrating this must have been.
The lead time you’ve described is certainly not the experience we want for our customers. Stock availability can sometimes vary across our retail partners, but we appreciate how disappointing it is when delivery expectations change after ordering.
As your purchase was made through The Range, your order and refund will need to be handled directly with them. However, we will be feeding this back internally and reviewing how our products are being listed with our retail partners, as this isn’t the standard we expect.
Thank you for bringing this to our attention, and we’re sorry again for the inconvenience caused.
Arrived in prescribed window
Arrived in prescribed window. Very pleasant driver, Noah.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your kind review!
We’re really pleased to hear your delivery arrived within the expected window and that Noah made such a positive impression — we’ll be sure to pass your feedback on to the team.
Thanks again for choosing Birlea, and we hope you enjoy your purchase!
I am very disappointed
I am very disappointed. I’m very angry. I ordered this bed two weeks ago and was told it was going to arrive on the Tuesday. I dismantled my bed and waited took the day off work and waited all day for the bed to arrive to find out it didn’t turn up there was no way I could possibly contact anyone. It was very difficult to get hold of anyone so I’ve had to end up sleeping on the floor on a mattress with my baby. I have had to order a new bed elsewhere because I was told by the range that this bed was discontinued and no longer in stock but they still have a advertised on the website and we’re still happy to take my money. It’s very hard to get hold of someone to get a refund they were so quick to take my money but now I need a refund. I can’t get hold of anyone very very disgusted and a pool that I’m still sleeping after a week and a half on the floor with the baby as I’m now having to wait for a new bed to come.
I will never order from this place again and it’s very disgusting that there’s no telephone number to contact them directly. He shows that they’re hiding something.
Now, if you get this, I would like someone to contact me ASAP to discuss my refund
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
We’re really sorry to hear about your experience — this is certainly not the level of service we expect or aim to provide. We completely understand how frustrating and stressful this must have been, especially given the situation you’ve been left in.
In regard to the failed delivery, our transport team will be looking into this further as this is not the standard we expect. We also appreciate your comments around communication, as this is something we take very seriously.
I can see that our Customer Service team have looked into this for you and the refund should be processed. Please let us know if you require any further support.
Once again, we sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.
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