Birkdale Garage Doors Bewertungen 

427
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We replaced our very old up and over garage door woth a roller garage door with Birkdale and the whole process was very smooth. The surveyor Rob arrived on time and was very helpful talking me throu... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Roberto was the first contact and was excellent. The quote was detailed and we expected to have the work carried out as detailed. This did not happen the fitter insisted that the new brackets did not... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Cannot praise Roberto at Birkdale Doors highly enough. Needed to get in garage after power outage to switch power back on - of course, this happened on a bank holiday evening. Rang number and received... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

5 Star service from start to finish. From initial enquiry, to superb fitting of my 12ft x 7ft electrical roller shutter door by Sol & Ryan, who had already covered most of the Northwest that day, and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sicherheitsausrüstungsgeschäft

Vom Unternehmen geschrieben

Birkdale, a venerable UK-based manufacturer, distributor, and installer of garage doors, embodies a legacy of excellence in crafting, delivering, and seamlessly integrating garage doors into spaces. Our established presence signifies reliability, quality, and innovation.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

427 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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4,6

Alle Bewertungen

(427)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Thank you Birkdale!

Thank you Birkdale!
I have yesterday had a new sectional garage door fitted by this Company. The fitters Ryan and Sol were excellent with communication prior to arrival, their quality of workmanship, explanation of operation and warranty and left their workspace clean and tidy.
The door itself is top quality feeling sturdy and a smooth quiet operation
Once again thank you Birkdale, Ryan and Sol

15. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for posting this review. We pass all feedback to the teams which is much appreciated.

Bewertet mit 5 von 5 Sternen

I’m ashamed to say I’m so excited by my…

I’m ashamed to say I’m so excited by my new garage door. The quality is great. Movement is exceptional. Works from my phone too. I love it.
Had a slight issue with fitting as the fitter had a problem with his van, so came a day late but they did everything they could not too delay in any longer.
Small scratch on frame that needs a part replaced but I’m confident this will be done quickly.
Worth every penny.

14. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for the lovely review. Our aftercare team are dealing with the issues you have raised.

Bewertet mit 5 von 5 Sternen

New electric garage door

We are very pleased with the new electric garage door manufactured and installed by Birkdale. Apart from a rescheduled installation date the whole process went smoothly from start to finish. We received useful information in selecting the correct finish and colour for the door. The installers fitted the new door in quick time and cleared up the old door and left the place nice and tidy.

14. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for taking the time to post this review. It is appreciated by all at Birkdale.

Bewertet mit 2 von 5 Sternen

2 no shows for door fitting although garage door it is amazing …

The garage door itself is amazing but the customer service from the installation team was extremely poor. First fitting date no show, they didn’t even bother to call us to say they wouldn’t be coming. Waited another month for the next fitting date and again another no show with no call either to say. Once we made an official complaint to birkdale and Costco ( who we had purchased the door from) we suddenly got offered a fitting date in 2 days. Although they still turned up 2 hours after the arrival time they gave.

So if your unlucky enough to get the same team of fitters as us, good luck in actually getting your door any time soon!

2. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

We are sorry that you had a poor experience, please can you contact our office as we can not find you on our system under the name you entered. We will be happy to look into why this happened as this is not the service we strive for.

Bewertet mit 5 von 5 Sternen

Nice product with competitive price

Nice product with competitive price. Fitters were excellent, very polite and courteous. Highly recommended.

30. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for the kind review I will pass your comments to Hayden and Blaine who attended. If you require any more assistance, please do not hesitate to contact us.

Bewertet mit 5 von 5 Sternen

First class job

First class job. Snag with the lintel which was solved
very promptly . We are very satisfied with everything from start to finish.

29. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for taking the time to review our service. We appreciate you taking the time to do this for us.

Bewertet mit 5 von 5 Sternen

Two new door fitted

Two new door fitted , brilliant service from
Fitters that were polite, professional and tidied up after themselves. A credit to the firm. Very pleased Will quality of doors aswell. Well worth the wait

20. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for your kind review, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Professional installation

The two engineers arrived after 1.30pm but managed to have the door installed by 2.30pm...impressive rate of work and professional service throughout the installation. Very polite and always happy to reply to any query I had.

20. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for your review, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Great customer service

Service on our garage door carried out quickly and professionally by two very polite and knowledgeable engineers who are an asset to the Birkdale team. Great customer service. We have been delighted with our garage door - a great purchase.

17. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for your review, we are happy to hear you are pleased with your new Garage Door.

Bewertet mit 5 von 5 Sternen

A very good service

Roller garage door fitted on time and as promised. Staff all gave good service from initial measuring to installation. Peter who fitted the door was swift, efficient and gave good explanation of the product. A very satisfactory experience at a competitive price.

29. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you. We will pass these comments on to Peter.

Bewertet mit 5 von 5 Sternen

2 Roller Garage Doors - amazing Quality & Service

We replaced our metal up-and-over doors with matching 55mm laminated roller doors - absolutely fabulous quality! Smooth running and very silent. All accompanying components i.e. including two 2-channel remotes per door and separate internal wall control panels with build in illumination -again robust and high quality. The installation team was 2-man, professional, friendly and efficieint. They also cleaned as they installed and left the garage spotless. An exceptionally high quality service from start to finish. Was given a likely and early installation date which was honoured. Certainly, this is one of the best experiences I have had from a commercial organisation. We were kept informed throught the process. My strong recommendation is, if you are considering purchasing a roller garage door, you should ALWAYS get a quote from these guys. You will not be disappointed. The product and service is beyond first class. Finally, the product comes with an industry leading and lengthy guarantee, for peace of mind. If you are looking for affordable quality and top-class service you need look no further.

24. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for you kind review. The Birkdale team appreciate you taking the time to post this.

Bewertet mit 5 von 5 Sternen

Five Star service from Birkdale.

Excellent service from Birkdale from the initial no pressure measure to the ease of fitting.
Everything about this company is first class, quality is assured and second to none and with full after sales and lengthy guarantees.
All this and manufactured locally but fitted nationally.
Highly recommend Birkdale.

8. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for you kind review. The Birkdale team appreciate you taking the time to post this.

Bewertet mit 5 von 5 Sternen

Two sectional doors fitted

Two sectional doors fitted to my new garage. Overall, the service from Birkdale and their installation partner has been nothing less than excellent. Service fantastic, communication great and a competitive price - I highly recommend them.

7. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for this feedback. Our team appreciate you taking the time to post this.

Bewertet mit 1 von 5 Sternen

Communication from this company was…

Communication from this company was none exsitant, i had to chase for delivery dates and progress and was answered by very rude person in operations. Delivery was slow, fitting was sub contracted out to a firm that left a bit to be desired, they were on the phone asking about installation the whole time. would not recommend.

4. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

We are sorry that you were not happy with this service. The lead times have been compromised by delays with some of the components required, however, we have now resolved these issues. The aftercare team have noted your concerns regarding the installers that attended and this has been addressed. We do not send any teams that have not had full training at our Manufacturing site.
We hope you are happy with our product.

Bewertet mit 5 von 5 Sternen

Sectional door fitted yesterday

Sectional door fitted yesterday. Efficient survey. Good communication from the company. Fitted as planned. Great fitters who did a neat job and left the place clean and tidy, including taking away the old door and frame. Lovely sturdy door.

22. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for this kind review.

Bewertet mit 5 von 5 Sternen

Excellent experience from start to…

Excellent experience from start to finish. Initial enquiry in March, installation in mid April. Pleasant and competent staff from start to finish. Superb looking garage door installed by two great blokes.

21. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

Thank you for this kind review.

Bewertet mit 1 von 5 Sternen

No recommendation for Birkdale.

Very disappointed with communication, product and problem solving after sales. We ordered a Birkdale Awning including installation in March 2021 through Costco and believed we were dealing with a trusted company. We checked our gap measurements over the phone and by email with a representative from Birkdale and sent photos of the proposed site after which the awning was duly ordered with no advice to adjust the measurement to allow for it to actually fit correctly. When the awning arrived on 1st July, the fitters asked whether a survey had been carried out as the awning was going to be a difficult installation. They came up with a solution and fitted the awning much higher than they would normally and angled it, asked us to sign for the job then left. It was quickly realised during the following days that it had been fitted too high for the afternoon sun and when the wind blew it bounced off our extension roof and damaged a ridge tile. After months of complaints that it was now not fit for the purpose we ordered and that we’d established it was even longer than the measurement of the gap we gave them in the first instance they have stuck to the version that we signed the job completion form so it’s not their problem. A very unfair interpretation that a customer is happy even though actual use of the product begins after they leave and can’t be predicted in the short time of fitting. Also the awning is up on the wall and the fitters are waiting for you to sign the paperwork. This was an expensive bespoke product that is longer than the original gap measurement. We still don’t have a resolution after 9 months and they have never once visited the site other than Ezi Dor to install. Very disappointed with Birkdale and Ezi Dor fitters for not trying to help us achieve a satisfactory outcome considering the bespoke product is longer than the given gap measurement. Disappointed with Costco for not doing enough to tackle Birkdale over the issue. I would not recommend this company to anybody. Funnily enough Costco no longer sell Birkdale Awnings!
Thank you for replying to my review however I’m unaware of any resolution to our problem with the product and the after sales service at the moment from either Birkdale or Costco.

21. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Birkdale Garage Doors

We are sorry that you were not happy with our service or product. I am happy to see that you have now had a resolution for this from both ourselves and Costco.

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