When our small sideboard arrived, there were two of piece number 6 when one of them should have been a piece 5. My heart sank as I’d seen other reviews of people having communication problems. However... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
When our small sideboard arrived, there were two of piece number 6 when one of them should have been a piece 5. My heart sank as I’d seen other reviews of people having communication problems. However... Mehr ansehen
Unternehmen hat geantwortet
Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Mehr ansehen
Unternehmen hat geantwortet
The bedroom furniture I bought was great, it was easy to put together on my own with clear instructions. The delivery timescale was just a couple of days which is unusual but nvery much appreciated... Mehr ansehen
Unternehmen hat geantwortet
Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Big Furniture Warehouse
The garden chairs and table I ordered were better than shown in the photos.
The quality is first class sturdy and so well made.
The mosaic tiles are really gorgeous.
Love the way you can fold the chairs for easy storage.
Chairs are very comfortable.
The price for the set was very good value.
Also really well packaged.
Thank you.

Antwort von Big Furniture Warehouse
When placing our order we were notified that the unit we ordered was still waiting to come in to stock and we pre ordered and sure enough we were notified the unit was now I stock In the time scale we were told and delivered efficiently and was of good quality for the price we paid delivery people were friendly would use this company again

Antwort von Big Furniture Warehouse
Would never buy from this company again.I purchased a radiator cover and it was clearly an item that had been returned to them and was scratched , broken and bits missing. The quality of it was appalling. No wonder someone else returned it. I rung company and they said they would replace it but I refused. It was awful if it wasn’t damaged. Company said they would collect it and refund me . 10 days later this is still boxed up awaiting collection from them. You can no longer contact them by phone and their contact link bounces back. I am now going to have to go down the legal route to obtain a refund. Dreadful company to deal with

Antwort von Big Furniture Warehouse
All good a couple of problems of my own making but Callum was great and got me sorted

Antwort von Big Furniture Warehouse
Well finished bed at affordable price.
Delivery was dubious but that is most likely the courier and not Big Furniture Warehouse themselves and when asked for help they did. I would use this company again.

Antwort von Big Furniture Warehouse

Antwort von Big Furniture Warehouse
Delayed delivery. Lack of contact about the delivery, had to continually follow up. When the delivery came, there was no prior notice of the time or date but thankfully I was home.

Antwort von Big Furniture Warehouse
It’s perfect for its size, not too clunky not too light. Delivery on time, a little bit rough on some of the edges but it was easy enough to sort them out. Plenty of storage with the drawer and lower shelf.

Antwort von Big Furniture Warehouse

Antwort von Big Furniture Warehouse
So easy to order online. Delivery was so prompt, along with product being amazing!! Would definitely order again from this company

Antwort von Big Furniture Warehouse

Antwort von Big Furniture Warehouse
I bought some candles and tall candle holders wooden & metal.so nice my daughter had them so I went back and bought 2 more. Love this shop 😍 the quilted bed throws are stunning.

Antwort von Big Furniture Warehouse
Quick delivery and damaged parts replaced quickly. Very good customer service

Antwort von Big Furniture Warehouse
Parts gone missing in transit. Zero communication. Shocking

Antwort von Big Furniture Warehouse
Great product , easy to assemble and looks great thanks only negative was i had to chase my order up and was sorted pleasantly by quickly by yourselves

Antwort von Big Furniture Warehouse
Had a issue with a order had only had half of the order email Katie sorted it all said that I can wait for a few week to get the full order or have a full refund then only got a half refund email Katie she got onto it straight away a now my full refund is on its way thanks to Katie all sorted I have give this company 5 star no doubt I will do business in the future with them

Antwort von Big Furniture Warehouse
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