Big Furniture Warehouse Bewertungen 

1.925
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When our small sideboard arrived, there were two of piece number 6 when one of them should have been a piece 5. My heart sank as I’d seen other reviews of people having communication problems. However... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The bedroom furniture I bought was great, it was easy to put together on my own with clear instructions. The delivery timescale was just a couple of days which is unusual but nvery much appreciated... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. auch in
  3. Flatpack-Möbelaufbau
  4. Gartenmöbelgeschäft
  5. Schlafzimmermöbelgeschäft

Über Big Furniture Warehouse

Vom Unternehmen geschrieben

Big Furniture Warehouse

Big Furniture Warehouse is a UK-based online furniture store trusted by thousands of customers across the country. We specialise in quality bedroom, living room, dining, and garden furniture at prices that make sense.

Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.

Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.

Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.

Astbury rattan dressing table

Why Shop with us?

  • Free Shipping on ALL Orders to UK Mainland
  • Loyalty Scheme
  • Affordable Prices
  • Pre-Order on New Ranges
  • Key Worker Discounts
  • Collaboration Opportunities
  • Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.

    Visit Big Furniture Warehouse

    Cove garden set


    Kontaktinformationen

    Free Shipping to UK Mainland

    Shop on site and get free shipping to anywhere in the UK Mainland!

    4,1

    Gut

    TrustScore 4 von 5

    1925 Bewertungen

    5 Sterne
    4 Sterne
    3 Sterne
    2 Sterne
    1 Stern

    Bittet Kunden um Bewertungen

    Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

    Hat 97 % seiner negativen Bewertungen beantwortet

    Antwortet meist innerhalb von 1 Woche

    So nutzt dieses Unternehmen Trustpilot

    Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

    4,1

    Alle Bewertungen

    (1.925)

    413 Bewertungen in den letzten 12 Monaten

    Bewertung abgeben
    Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

    Bewertet mit 5 von 5 Sternen

    Purchased a lovely nest of two tables.

    Purchased a lovely nest of two tables.
    They look perfect in my home.
    Great quality and fully assembled
    Quick delivery as stated when ordered

    15. Mai 2026
    Big Furniture Warehouse-Logo

    Antwort von Big Furniture Warehouse

    Hi Carolyn.

    Thanks for your brilliant feedback, and we are so pleased you're happy with your new Gabon Nest of Tables!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Lovely furniture and although flat…

    Lovely furniture and although flat packed is very good quality and value for money

    5. Mai 2026
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    Antwort von Big Furniture Warehouse

    Hi Alyson,

    We're so pleased you like your new items and thanks for the brilliant feedback!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Lovely unit

    Product was delivered on time and all parts were correct and easy to assemble although there was a lot of them!

    28. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Pam,

    We're so pleased you like your new Avon chest of drawers in Grey and have got everything assembled, and thanks so much for your amazing feedback!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Had no problem from ordering to…

    Had no problem from ordering to delivery, well updated information throughout the transaction.

    11. Mai 2026
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    Antwort von Big Furniture Warehouse

    Hi Trisha,

    Thanks for the amazing feedback and we're so pleased you love your new Avon Lift Up Coffee Table!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Great company great item and super…

    Great company great item and super prices, customer services were extremely helpful

    6. Mai 2026
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    Antwort von Big Furniture Warehouse

    Hi Kathy,

    We're so pleased you love your new Ullswater 3 Drawer Storage unit, and thanks for leaving us such brilliant feedback!

    Big Furniture Warehouse

    Bewertet mit 4 von 5 Sternen

    Speed Delivery

    Great, speedy delivery, easy to use website and reaosnable prices

    28. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Duncan,

    We're so pleased you're happy with your new Corona Nest of Tables in Grey, and thanks for taking the time to leave us such great feedback!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Good communication

    Good communication. Speedy delivery. No missing pieces. Good quality furniture and good instructions to assemble.

    30. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Siobhan,

    We're so pleased you like your new single lift ottoman, and thanks for the brilliant feedback!

    Big Furniture Warehouse

    Bewertet mit 3 von 5 Sternen

    Great product but poor delivery

    Very happy with the product. Poor communication with regards to deliveries. After two deliveries I was assured I would receive details of my replacement delivery so I could arrange for someone to be home but this did not happen. I understand delivery is free but I would rather the option to pay if it means I am available to receive my order.

    5. Mai 2026
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    Antwort von Big Furniture Warehouse

    Hi Beki,

    We can only apologise again for the delivery issues you have experienced, we have emailed you to make sure we now get this resolved in the best possible manner.

    Many thanks,
    Big Furniture Warehouse

    Bewertet mit 2 von 5 Sternen

    Dreadful delivery courier

    Not ever shopping here again, largely because of the courier they use. DX delivery were awful! Firstly, you can’t actually track the delivery properly and they don’t give you a window, or any info on when it will come except a rough day. So that’s fun! They took it once to the wrong place and sent it back claiming I’d put the wrong address down (I hadn’t, they messed up)- didn’t bother to try to call me or anything though. Second time I waited in all day yet again for them, only for them to take it back again claiming they couldn’t access my property to deliver (there’s a gate at the entrance to my block of flats, all they had to do was buzz my flat and I’d let them in but they didn’t bother even trying, just waited by the gate hoping someone would pass by then left). Third time, I left a hair cut early as they again didn’t give me a time slot, but called to say they were on their way- as it had been such a mess so far (doubt they’d have bothered calling if I hadn’t complained) and they got lost so I had to direct them. And to top it all off, when I asked the two able-bodied young men to help me take my order up a single flight of stairs (I’m 5’4”, young woman and the order was taller than me and very heavy) they said no, it wasn’t their job! I mean I get that, but after the absolutely dreadful service so far they could have been at least slightly helpful. I don’t live in a hard to find place, multiple other delivery drivers have found it without issue.

    The instructions weren’t super easy to follow, but I got there and the final product is decent. Although it was a white wardrobe and it had some scuff marks and slight damage which wasn’t great.
    The company have been moderately helpful, they have called me when I’ve requested a call back and have been apologetic (this and the decent finished product are why they have 2.5 stars from me) but honestly it has been pretty poor from start to finish.

    22. Mai 2026
    Bewertung ohne vorherige Einladung
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    Antwort von Big Furniture Warehouse

    Hi Kirsty,

    We can only apologise again for your experience, we have escalated this with the courier to make sure this doesn't happen again.

    We have also emailed you to make sure we get you the best possible resolution to this issue.

    Many thanks,
    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    My purchase was absolutely lovely

    My purchase was absolutely lovely very pleased with it . It arrived on time and in perfect condition could not ask for better than you .

    30. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Susan,

    We're so pleased you like your new Easton White Round Nest Tables, and thanks so much for the brilliant feedback!

    Big Furniture Warehouse

    Bewertet mit 2 von 5 Sternen

    Not the best so far

    Not the best so far . Ordered some furniture and they sent the wrong item . I have been in touch but the issue still isn’t resolved.

    19. Mai 2026
    Bewertung ohne vorherige Einladung
    Big Furniture Warehouse-Logo

    Antwort von Big Furniture Warehouse

    Hi Sean,

    We can only apologise again for this issue, please can you respond to our latest email so we can get this resolved for you.

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Bargain!

    Bargain!
    Was able to reserve an out of stock item on pre order (unlike other retailers selling same item) and cheaper too!
    Delivery was a little later than expected but customer services replied very promptly with the requested info.

    15. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Kirstie,

    Thanks for the brilliant feedback, it really does go a long way!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Couldn't recommend enough

    Couldn't recommend enough. Quick delivery excellent product and great customer service. Will be ordering again.

    8. Mai 2026
    Bewertung ohne vorherige Einladung
    Big Furniture Warehouse-Logo

    Antwort von Big Furniture Warehouse

    Hi Daniel,

    Thanks for the amazing feedback, it really does go a long way!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Very good customer service

    Very good customer service. They have helped me every time I emailed them. Always giving options regarding the issue. So helpful

    17. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Sara,

    Thanks for the brilliant feedback we do really appreciate it!

    We've request some replacement parts for you now and they should be with you shortly.

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Super fast delivery and very happy with…

    Super fast delivery and very happy with quality of sofa bed for the price, very impressed

    23. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Lynn,

    We're so pleased you like your new sofa bed, and thanks for leaving us such brilliant feedback!

    Big Furniture Warehouse

    Bewertet mit 4 von 5 Sternen

    Great dining chairs

    Great dining chairs. Needed a link to the delivery company to track parcel as only had tracking number and didn't know which Company was being used. found the company was DX and collected our chairs from them instead of waiting for delivery.

    5. Mai 2026
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    Antwort von Big Furniture Warehouse

    Hi Amanda,

    Thanks so much for the brilliant feedback, we do really appreciate it!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Lovely item!

    Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really good instructions on how to build but just go careful as sometimes the holes do not match up when installing/building the furniture. Says can build within 30mins but please take your time.

    21. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Claire,

    Thanks so much for your brilliant feedback, it really does go a long way!

    Big Furniture Warehouse

    Bewertet mit 5 von 5 Sternen

    Units delivered as stated.

    Units delivered as stated.
    Instructions were fine even converted from right opening door to left opening.

    13. April 2026
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    Antwort von Big Furniture Warehouse

    Hi Andrew,

    Thanks for the great feedback, we do really appreciate it!

    Big Furniture Warehouse

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    Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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